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Mercure Maitland Monte Pio

3.5 star property

Photo gallery for Mercure Maitland Monte Pio

Steam room
Bar (on property)
Interior
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Cnr New England Highway & Dwyer St, Maitland, NSW, 2320
  • Place, Winter Art Bazaar
    ‪3 min drive‬
  • Place, Walka Water Works
    ‪7 min drive‬
  • Place, Hunter Valley Gardens
    ‪30 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Spa)

Executive Suite, 1 King Bed (Spa)

Executive Suite, 1 King Bed (Spa)

  • Sleeps 2
  • 1 King Bed

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About the area

Maitland

A stay at Mercure Maitland Monte Pio places you in the heart of Maitland, within a 5-minute drive of Winter Art Bazaar and Maitland Showground. .This hotel is 2.2 mi (3.6 km) from Walka Water Works and 2.3 mi (3.8 km) from Maitland Regional Art Gallery.

What's nearby

  • Winter Art Bazaar - 3 min drive - 2.3 km
  • Walka Water Works - 7 min drive - 4.6 km
  • Hunter Valley Gardens - 30 min drive - 37.1 km
  • Lake Macquarie - 35 min drive - 42.9 km
  • Newcastle Beach - 43 min drive - 42.9 km

Getting around

  • Telarah Station - 8 min walk
  • Metford Station - 12 min drive
  • Newcastle, NSW (NTL-Williamtown) - 34 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪Fratelli Roma - ‬4 min drive
  • ‪Hungry Jack's - ‬8 min walk
  • ‪Subway - ‬2 min drive
  • ‪Imperial - ‬3 min drive

About this property

Mercure Maitland Monte Pio

Hotel in Maitland with an outdoor pool and a restaurant
Mercure Maitland Monte Pio offers 47 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. 20-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Maitland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPod docking stations and minibars. 20-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at The Pines, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.
The Pines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9 AM for a fee: AUD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Pines

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Tennis lessons

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 45.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 15.00 per person
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Mercure Maitland Monte Pio Hotel
Mercure Monte Pio Hotel
Mercure Maitland Monte Pio
Mercure Monte Pio
Mercure Maitland Monte Pio Hotel
Mercure Maitland Monte Pio Maitland
Mercure Maitland Monte Pio Hotel Maitland

Mercure Maitland Monte Pio Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 280 reviews
Rating 8 - Good. 101 out of 280 reviews
Rating 6 - Okay. 56 out of 280 reviews
Rating 4 - Poor. 26 out of 280 reviews
Rating 2 - Terrible. 11 out of 280 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Connie

Disliked: Property conditions & facilities
The room was very tired. Tv didn’t work- only 2 channels.
Stayed 1 night in Oct 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a domestic dispute occurring in the room next to us which woke us up at 10pm. The roof out in the corridors was leaking from the rain. The ceiling in the corridor had mould from water leaks. The fish in the restaurant was way over cooked- which couldn’t be eaten and too expensive for the quality of the meal. And there was very little staff around when you needed something. I would not recommend.
Stayed 1 night in Oct 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful, historic building.
Stayed 1 night in Oct 2025

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tap attached to the hand basin were covered with water and soap spots.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always welcoming, very easy location and parking. Central. Rooms always comfortable and tidy. Charming little place, have stayed twice and it's a favourite.
Stayed 1 night in Sep 2025

8/10 Good

scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eeic

Stayed 1 night in Aug 2025

2/10 Terrible

Makayla

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I checked in at around just after 2pm yesterday, there was rubbish left in both bins from the previous person who had stayed there, 3 out of 5 light switches didn't even work & even after complaining apparently nothing could be done.
Stayed 1 night in Aug 2025

10/10 Excellent

Lyniece

Always love staying hete
Stayed 1 night in Jul 2025

6/10 Okay

Deborah

Room was ok but the bathroom was very smal and the shower flooded the bathroom even with towels on the ground making it very frustrating. Noisy air con. Could hear people talking clearly next room. Poor outside maintenance. Breakfast choice was very limited Staff were average. Overall was average.
Stayed 1 night in Jul 2025

6/10 Okay

Peter

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel has aged and needs to be renovated. While it is an old building, i could hear people walk around outside and in the room next doors due to the floor creaking. The room had a variety of different light fixture with several globes out. The air conditioning remot was broken. The room was spacous and th3 bed was reasonably comfortable. There was a restaurant and the food was ok, but limited.
Stayed 1 night in Jun 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very unique with its age. Definitely looks better on the inside. Cleaning staff were friendly, rooms nice and clean. I would stay there again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Makayla

Liked: Cleanliness, amenities, property conditions & facilities
Haunted..
Stayed 1 night in Jun 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy,clean,quiet & restaurant in house.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Quiet.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Pleaseasnt
Stayed 1 night in Apr 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay. Clean rooms. Comfy bed. Close to where we had to be. Great staff. Easy parking and free
Stayed 1 night in Apr 2025

10/10 Excellent

Zed

Stayed 1 night in Apr 2025

4/10 Poor

Morgan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay. Close to where we needed to be. Easy parking.
Stayed 1 night in Mar 2025

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Neither T.V. sauna or spa worked. Leaks everywhere and could hardly get into the room.
Stayed 1 night in Mar 2025

8/10 Good

Steve

The Monte Pio was a good stay
Stayed 1 night in Feb 2025

8/10 Good

Val

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024