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Four Points by Sheraton Manado

4.0 star property

Photo gallery for Four Points by Sheraton Manado

Outdoor pool
Presidential Suite, 1 King Bed, Sea View | View from room
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Jalan Piere Tendean Boulevard, Sario, Manado, 95111
  • Place, Manado Town Square
    ‪7 min walk‬
  • Place, Mega Mall
    ‪13 min walk‬
  • Place, Public Museum of North Sulawesi
    ‪8 min drive‬
  • Airport, Manado (MDC-Sam Ratulangi Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View | View from room

Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

7.0 out of 10
Good
(8 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Sea View

Room, Sea View

Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View

  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Sea View

Premier Suite, 1 King Bed, Sea View

Premier Suite, 1 King Bed, Sea View

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Sea View

Grand Suite, 1 King Bed, Sea View

Grand Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite, 1 King Bed, Sea View

  • Sea view
  • 198 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Swiss-Belhotel Maleosan Manado
Manado City Centre
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 82 reviews
The price is NZ$64
includes taxes & fees
3 June - 4 June
Swiss-Belhotel Maleosan Manado

About the area

Manado

With a stay at Four Points by Sheraton Manado, you'll be centrally located in Manado, a short 10-minute walk from Manado Town Square and 12 minutes by foot from Mega Mall. .This beach hotel is 1.5 mi (2.4 km) from Public Museum of North Sulawesi and 1.6 mi (2.5 km) from I.R Soekarno Bridge.

What's nearby

  • Manado Town Square - 7 min walk - 0.6 km
  • Mega Mall - 13 min walk - 1.2 km
  • Kalimas Harbor - 7 min drive - 2.6 km
  • Public Museum of North Sulawesi - 8 min drive - 3.0 km
  • Tomohon Market - 24 min drive - 9.2 km

Getting around

  • Manado (MDC-Sam Ratulangi Intl.) - 38 min drive

Restaurants

  • ‪Warung Joyokusumo - ‬3 min walk
  • ‪Jangkar Sandar - ‬2 min walk
  • ‪Rumah Kopi Wella - ‬2 min walk
  • ‪Warung Makan Al Hilal - ‬1 min walk
  • ‪Bak Mie Che - ‬1 min walk

About this property

Four Points by Sheraton Manado

Four Points by Sheraton Manado offers 257 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

43-inch LCD televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 257 air-conditioned rooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at The Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Manado? This hotel has 23982 square feet (2228 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
The Eatery Restaurant - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tao Yuan - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open select days.
Wrapped - This coffee shop specializes in Indonesian cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Scorta Pool Bar - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 99,704 for adults and IDR 49,852 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Scorta Pool Bar
  • Tao Yuan
  • The Eatery Restaurant
  • Wrapped

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Piano
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 23,982 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the bay
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 363000.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 99704 for adults and IDR 49852 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 363000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool.
Property Registration Number 55110, 9120108850555

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Manado Hotel

Four Points Sheraton Manado

Four Points by Sheraton Manado Hotel

Four Points by Sheraton Manado Manado

Four Points by Sheraton Manado Hotel Manado

Four Points by Sheraton Manado Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 196 reviews
Rating 8 - Good. 66 out of 196 reviews
Rating 6 - Okay. 19 out of 196 reviews
Rating 4 - Poor. 11 out of 196 reviews
Rating 2 - Terrible. 4 out of 196 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sartika

Stayed 8 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Yes, all staff very helpful and courteous. Room came up to expectations. Clean and well equipped.
Stayed 5 nights in Jan 2026

6/10 Okay

Tony

Stayed 2 nights in Jan 2026

10/10 Excellent

Trisie

Stayed 4 nights in Jan 2026

10/10 Excellent

Cornelis

Liked: Cleanliness, amenities
Everything was perfect. Would stay again when visit Manado.
Stayed 5 nights in Dec 2025

2/10 Terrible

Pablo

Business traveller
Liked: Staff & service
Disliked: Amenities
The room was very noisy and smelly . I did report this the first day of my arrival and n I changes were done .
Stayed 5 nights in Dec 2025

10/10 Excellent

SANG CHEOL

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Nov 2025

8/10 Good

Mike, Davis

Liked: Cleanliness, amenities, property conditions & facilities
They messed up my laundry, but they were able to correct the situation and deliver it. A great spot!
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter, Davis

10/10 Excellent

Valeri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room, fairly good breakfast, excellent swimming pool, good gym, shops in a nearby mall. Considering very reasonable price, this hotel has great value.
View from the room.
Very spacious room with a sea view.
Stayed 2 nights in Oct 2025

8/10 Good

jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Love the pool. That's why I stay here when in Manado. $100 for two cold steak dinners was pretty surprising. I expect better from the kitchen at that price.
Stayed 5 nights in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and spacious room with a great bed. Quiet, relaxing and a view of the sea. For an international chain, the TV channel selection is quite outdated (no streaming option or major movie channel) but other than that a very enjoyable stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and responsive staff! Great food.
Stayed 2 nights in Oct 2025

6/10 Okay

Malika

Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Our flight was delayed, so we found this hotel to spend the night. It's a very nice, comfortable hotel with a lovely pool where you can watch the sunset with your feet in the water.
Stayed 1 night in Jul 2025

8/10 Good

Russell, The Gap

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is ideally located right next to, or perhaps even a part of, a large shopping mall where we were able to get to a variety of venues. It included many eating areas as well as higher class department stores and a large supermarket where we were able to purchase many snacks and even inexpensive clothing. The staff at Four Points are mostly very friendly and courteous. There were a few exceptions to that however, but nothing to complain about. Room stewards were great and did their room service very well and with courtesy. The staff at the front entrance were exceptionally friendly and always greeted with a smile and help if we had shopping parcels. A couple negatives are that the air conditioning in the room was extremely cold and would not adjust. After requests to the check in desk an engineer promptly came and adjusted the system. Nevertheless the temperature setting seemed to be erratic and needed daily fiddling. Also inside the main entrance is a small seating area but the seats need a good clean. While they do not look dirty, the cloth coverings on the seats smell strongly of sweat. Would I stay at Four Points again? Most definitely! While there were some things that could be improved there were many positives and the stay was very enjoyable.
Stayed 6 nights in Jun 2025

10/10 Excellent

carmen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast buffet with every food imaginable. The mall next door has great dinner options. The room was clean and check-in was fast. Highly recommend!
Stayed 1 night in Jun 2025

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent with so many variety. Service is excellent. They are fast when you request service. The bathroom’s towel hangers fell off and not replaced. The drawers could be taken care off better. They are hard to open and close. Walking distance to the mall. Overall it was a good stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Curtis St.

Liked: Cleanliness
Disliked: Staff & service
It needs some upgrades and, unlike most other stays, you have to pay for breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Frank, MONROVIA

Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel- great breakfast

It was fine - the breakfast was excellent, and generally the staff were very friendly. The hotel is starting to look a bit tired, and a few things did not work as well as they probably should, but this is only a minor gripe. The bar was a little disappointing- they advertised local craft beers, but this turned out to be Heineken (brewed locally) and their ability to make cocktails was restricted by a lack of some key ingredients, but again this was not a big issue (we would only have spent more money with them had they been better stocked…. so probably for the best).
Stayed 1 night in Apr 2025

10/10 Excellent

jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best pool in Manado. Also lovely food and big bright rooms
Stayed 5 nights in Mar 2025

10/10 Excellent

Ali

Stayed 5 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

PERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got stuck at the elevator for about 3-5 minutes.. and the elevator does not have the push button call for us to talk to the operator. Other than that everything was great ❤️
Stayed 3 nights in Nov 2024