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Emerald Beach Resort

3.5 star property

Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Exterior
Beach views, serves lunch, dinner and happy hour
Outdoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

View map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪1 min drive‬
  • University of Virgin Islands
    ‪2 min drive‬
  • Magens Bay Beach
    ‪9 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(94 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room

Beachfront Premium King Room

8.0 out of 10
Very good
(114 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte Amalie

When you stay at Emerald Beach Resort in St. Thomas, you'll be on the beach, within a 15-minute drive of Magens Bay Beach and Bolongo Bay. .This beach hotel is 9.5 mi (15.3 km) from Sapphire Beach and 15.1 mi (24.2 km) from Virgin Islands National Park.

What's nearby

  • Lindbergh Bay - 1 min drive - 0.4 km
  • University of Virgin Islands - 2 min drive - 1.2 km
  • Blackbeard's Castle - 5 min drive - 4.3 km
  • Magens Bay Beach - 9 min drive - 8.9 km
  • Honeymoon Beach - 17 min drive - 3.5 km

Getting around

  • Cyril E. King Airport (STT) - 5 min drive

Restaurants

  • ‪Hibiscus Cafe & Bar @ St Thomas Airport - ‬10 min walk
  • ‪Cruzan Landing - ‬10 min walk
  • ‪Dinghy's - ‬3 min drive
  • ‪Island View Guest House & Restaurant - ‬4 min drive
  • ‪French Quarter Bistro - ‬4 min drive

About this property

Emerald Beach Resort

Beachfront, with outdoor pool
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Caribbean cuisine at Caribbean Fusion, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 430 out of 1085 reviews
Rating 8 - Good. 274 out of 1085 reviews
Rating 6 - Okay. 189 out of 1085 reviews
Rating 4 - Poor. 100 out of 1085 reviews
Rating 2 - Terrible. 92 out of 1085 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place Would definitely go back
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The beach view is great! Loved that it is right on the water. Most front desk associates were lovely but 1 younger larger lady was very rude. I didnt get her name but another guest checking in said something as well once we left the front lobby. The tv didnt work from the time we arrived. I had mentioned it to this same lady and upon check out it still had not been fixed. The service at the restaurant was mediocre. Most day server's, are on island time. There was a massive hole above my room door outside and a bird lived there. Which caused fecal matter to be on the stairs. It also flew out anytime the door was open. The pool area was clean minus the old wooden highchair, lack of landscaping and debris/sand filled water. The beach was definitely the best part of the hotel. The access and being able to hear the waves from the room. Speaking of room- they never changed the bedding and my top blanket had a cigarette burn. All and all the locals and beach made the experience but wouldnt recommend for a long time family trip. Gives off a hostel hotel type vibe.
Stayed 6 nights in May 2025

10/10 Excellent

Rashley

Stayed 1 night in Jun 2025

6/10 Okay

Tiffany

Travelled with group
Pool towels for the pool was never available to use they were always either in the washer or the dryer . The food was over priced for the guest to stay at the resort and I can’t say I enjoyed eating any of it. The last day I began to see roaches. The only thing I enjoyed was access to the public ocean.
Stayed 4 nights in May 2025

4/10 Poor

Tabetha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is generally in rough shape… - The shower only had really really hot water or cold. - Rust on the bathroom fixtures. - We found a rouge pair of underwear under the bed 😬 - By 9:30am they were out of beach towels. - Breakfast service was really slow, like 50 minutes for to-go pancakes, French toast and coffee. Redeeming features of this resort is the beach being steps away.
Stayed 1 night in May 2025

10/10 Excellent

Sagine, Valley Stream

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was heaven on earth Excellent customer service
Stayed 4 nights in May 2025

6/10 Okay

Brianna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in May 2025

2/10 Terrible

Russell

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
room air conditioning did not work, fan made clicking noise, had to change rooms. No warm water at night, no water at all the next morning.
Stayed 1 night in May 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They were working on the exterior of the building around the balconies. I had to leave the curtains closed while they were working. The rest of the resort was beautiful.
Stayed 4 nights in May 2025

6/10 Okay

Christine

Travelled with family
The Emerald Beach Resort is a beautiful prpoerty but it is outdated with non existent management. The staff is unfriendly and it is hard to tell who is running the resort. It feels unsafe as there are outside locals that seem to dominate the bar and beach area and smoke weed late into the morning hours on the beach while making noise or the man that was sleeping in the pool area that was supposed to be secured to only resort guests. The resort would improve with new management that took care of the guests and protected the property.
Stayed 8 nights in May 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I like that the property is right on the water. They had enough chairs and umbrellas that were free for the guests. Downfalls, were the service at the restaurant was very slow, “ island time”. You have to pay extra for everything. Bottle water was 3$. The taxi are very expensive and prices charge by the day. I ended up buying my own liquor, gallon water and snacks at the nearby gas station.
Stayed 5 nights in May 2025

10/10 Excellent

Angelica

Liked: Cleanliness, property conditions & facilities
Wonderful and friendly staff. Conveniently located. Clean environment. I will return .
Stayed 9 nights in May 2025

8/10 Good

Jill

Stayed 6 nights in May 2025

10/10 Excellent

Michael

Stayed 8 nights in Jan 2025

10/10 Excellent

Elladell

Travelled with group
Liked: Amenities
Beautiful
Stayed 6 nights in May 2025

2/10 Terrible

Weslie Watts

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were feral cats all over property the fridge in our room smelled like sour fish the cleanliness of the property was horrible and I didn’t have hot water none of the days I was here I went to a friend’s hotel on the other side of the island to shower I contacted the front desk multiple times and nothing was done about me not having hot water
Stayed 3 nights in May 2025

8/10 Good

Demond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Bar Restaurant Service Is Horrible Everything Else Was Great
Stayed 3 nights in May 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Gladys Martinez

Liked: Cleanliness
The hotel was located on a beautiful beach in St. Thomas. The staff was professional and very friendly. I gave it a 5/6 for only a reason. Our bathroom floor was seeping water from under the tiles. Although, they tried fixing it, they weren't able to repair it. They offered us to change to another room. However, we loved the room which was on the ground floor with a beautiful view of the ocean. They did accommodate us with extra towels for the bathroom floor daily.
Stayed 7 nights in May 2025

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Monesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I DIDN'T MAKE MY 2ND TRIP BUT MY FIRST TRIP EXPERIENCE COMING HERE WAS A VIBE AND I AM COMING BACK. THE FOOD WAS GOOD, THE POOL & BEACH IS ALL THERE THE ROOM WAS CLEAN JUST NEED TO HAVE MORE PRESSURE WITH THE HOT WATER BUT OVERALL I LOVE IT SEE YOU SOON
Stayed 2 nights in May 2025

4/10 Poor

Donald

Stayed 1 night in May 2025

10/10 Excellent

Samuel Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here!

All great - love the property, restaurant and views! Great walking beach! (except no Beach towels available for use at the pool/beach.)
Stayed 1 night in May 2025