Holiday Inn Melbourne Bourke Street Mall by IHG

4.0 star property

Photo gallery for Holiday Inn Melbourne Bourke Street Mall by IHG

Restaurant
Exterior
1 King Premium
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
296 Little Collins Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪1 min walk‬
  • Place, Collins Street
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

1 King Premium City View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Standard

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Standard Accessible

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Standard City View

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Standard Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Double Standard

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

2 Double Standard City View

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

2 Double Standard Courtyard View

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

2 Single Standard

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

1 King Premium

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Premium Corner City View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Melbourne

With a stay at Holiday Inn Melbourne Bourke Street Mall by IHG in Melbourne (Melbourne Central Business District), you'll be steps from Bourke Street Mall and 2 minutes by foot from Collins Street. .This hotel is 0.3 mi (0.5 km) from Melbourne Central and 0.6 mi (1 km) from Princess Theatre.

What's nearby

  • Bourke Street Mall - 1 min walk - 0.0 km
  • Collins Street - 2 min walk - 0.2 km
  • Flinders Lane - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Regent Theatre - 5 min walk - 0.5 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 9 min walk
  • Melbourne, VIC (MEB-Essendon) - 26 min drive

Restaurants

  • ‪Bench Coffee Co. - ‬1 min walk
  • ‪Koko Black - Royal Arcade - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Puzzle Coffee - ‬1 min walk
  • ‪Industry Beans - ‬2 min walk

About this property

Holiday Inn Melbourne Bourke Street Mall by IHG

Holiday Inn Melbourne Bourke Street Mall by IHG offers 273 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 273 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
At Holiday Inn Melbourne Bourke Street Mall by IHG, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour front desk and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Holiday Inn Melbourne Bourke Street Mall by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 25 per day); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are available for AUD 80 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 25 per day (492 ft away)
  • Rollaway bed fee: AUD 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Melbourne Bourke Mall By Ihg

Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel

Holiday Inn Melbourne Bourke Street Mall By Ihg Melbourne

Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel Melbourne

Holiday Inn Melbourne Bourke Street Mall by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 162 reviews
Rating 8 - Good. 18 out of 162 reviews
Rating 6 - Okay. 5 out of 162 reviews
Rating 4 - Poor. 1 out of 162 reviews
Rating 2 - Terrible. 6 out of 162 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super nice on arrival and check out. Room was cozy and very clean. Hotel itself and amenities are new and clean. Location is great. Would stay at again in the future!
Stayed 3 nights in Apr 2026

10/10 Excellent

Axel, Henderson

Liked: Cleanliness, amenities, property conditions & facilities
Well situated in the heart of Melbourne. All new and spotless. We had a great stay.
Stayed 4 nights in Feb 2026

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean, modern room. Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The bed was comfortable. The USB and USC charging ports next to the bed and on each side was very convenient. The location of a courtyard view was quiet.
Stayed 6 nights in Feb 2026

10/10 Excellent

Cherry

Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Stayed 4 nights in Feb 2026

10/10 Excellent

Lily

Stayed 3 nights in Feb 2026

10/10 Excellent

Athanasios

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly and accommodating staff. Room was well kept to a high standard and breakfast was delicious. Highly Recommend.
Stayed 1 night in Feb 2026

8/10 Good

Troy

Stayed 8 nights in Jan 2026

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so courteous and so efficient. The room comfortable and so clean. Wonderful having the restaurant and bar also good coffee.
Stayed 1 night in Feb 2026

10/10 Excellent

Gusti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and everything looks fresh and new, staff front desk were helpful and friendly, and the location was close to shopping mall everything walking distance restaurant, cafe shop.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities and great location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lucy, Campbelltown

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located conveniently in the heart of the city, walking distance to shops Restaurants and public transport. Hotel itself is new, modern, clean and comfortable. The room is very clean, spacious and comfortable. Staff are incredibly professional, attentive and friendly. Will definitely return and recommend
Stayed 1 night in Jan 2026

10/10 Excellent

STEVE, Twin Falls

Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great, the room was great. They moved us into a more convenient room as soon as we asked
Stayed 5 nights in Jan 2026

8/10 Good

Konstantin Mikhailovich, Sunny Isles Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A decent hotel right in the center of Melbourne. Walkable neighborhood, convenient to shopping and dining. Breakfast room and a bar. Rooms are facing a narrow alley, so do not expect a magnificent view.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
My bedroom was enormous the bathroom was very very nice, big windows in the rooms one wall of windows,
Stayed 3 nights in Jan 2026

10/10 Excellent

erin

Stayed 1 night in Jan 2026

8/10 Good

Olivia

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
It was a long stay (8 nights) and overall I enjoyed my stay. The property was new and the staff were very attentive and very helpful. The rooms being new were nice but it’s a shame that during the planning, practicality wasn’t thought about more. For instance in the double room there was only one area for a bag and the room wasn’t wide enough to put the other on the floor. There was a table and 2 chairs in the room in a corner that was impractical for actual use. A fridge cupboard is also not a bedside table! Poor design decisions do affect your use especially during long stays. Given I stayed so long I would have expected a linen change over and a vacuum- but this didn’t happen at all- for longer stays this should be a given . The hotel is located in a fantastic position and the rooms are nice. I would stay again in the future because even with these issues I enjoyed my overall stay and it’s a nice hotel.
Stayed 8 nights in Jan 2026

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Karen

Fabulous: staff - rooms
Stayed 3 nights in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Stayed 2 nights in Jan 2026

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Brand New Hotel 4 months young The Best location in Melbourne Staff was exceptional and the buffet breakfast with special order omelets fantastic. Clean organized and efficient Can only recommend
Stayed 5 nights in Jan 2026

10/10 Excellent

Temily

Stayed 6 nights in Jan 2026

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is right in the heart of the CBD, close to everything. The staff was very friendly and helpful with local tips. The rooms were clean and comfortable. Would recommend this hotel fit a trip to Melbourne.
Stayed 4 nights in Dec 2025