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Hilton Garden Inn Memphis East Germantown, TN

3.0 star property

Photo gallery for Hilton Garden Inn Memphis East Germantown, TN

Daily cooked-to-order breakfast (USD 15.00 per person)
Lobby
Exterior
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
6811 TraVure South, Germantown, TN, 38138
  • Place, Lichterman Nature Center
    ‪4 min drive‬
  • Place, University of Memphis
    ‪14 min drive‬
  • Place, Graceland
    ‪20 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Room With 1 King Bed And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4

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  • Breakfast included
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4.6 out of 5, Wonderful, 1,001 reviews
The price is NZ$330
includes taxes & fees
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Hampton Inn & Suites Memphis Germantown

About the area

Germantown

Located in Germantown, Hilton Garden Inn Memphis East Germantown, TN is in the business district, within a 15-minute drive of TPC Southwind and Shelby Farms Visitor Center. .This hotel is 6.1 mi (9.8 km) from University of Memphis and 8.6 mi (13.9 km) from Mike Rose Soccer Complex.

What's nearby

  • Lichterman Nature Center - 4 min drive - 2.5 km
  • University of Memphis - 14 min drive - 10.6 km
  • Wolfchase Galleria - 15 min drive - 22.5 km
  • Memphis Zoo - 19 min drive - 21.5 km
  • Graceland - 20 min drive - 26.7 km

Getting around

  • Memphis Central Station - 22 min drive
  • Memphis International Airport (MEM) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Hilton Garden Inn Memphis East Germantown, TN

Hilton Garden Inn Memphis East Germantown, TN offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Make yourself at home in one of the 129 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite to eat at The Garden Grille & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Germantown? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Garden Grille & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
The Garden Grille & Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar
  • The Garden Grille & Bar

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,600 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown

Hilton Garden Inn Memphis East Germantown, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 459 reviews
Rating 8 - Good. 72 out of 459 reviews
Rating 6 - Okay. 38 out of 459 reviews
Rating 4 - Poor. 24 out of 459 reviews
Rating 2 - Terrible. 20 out of 459 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

6/10 Okay

Ledora

Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Farrah

Stayed 2 nights in Dec 2025

10/10 Excellent

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
Everyone has been helpful and the room is clean.
Stayed 1 night in Dec 2025

8/10 Good

samantha

Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice rooms. Felt safe. Beds were comfy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly and helpful staff.
Stayed 2 nights in Nov 2025

8/10 Good

Bethanie

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas, Mequon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Mae

Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Stayed 1 night in Nov 2025

8/10 Good

Kelli K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

4/10 Poor

Steve

Liked: Cleanliness
Disliked: Staff & service
The room was way too warm, so I adjusted the temperature control to bring that down and it took two hours to get cool enough to get to sleep. Then an alarm buzzed repeatedly at 6:00 am that morning. I couldn't get back to sleep. The front desk was absolutely indifferent to all of this.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean room. Extremely friendly and professional personnel. Will definitely stay there again when i visit Memphis.
Stayed 1 night in Nov 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, which is always my highest priority for accommodations when I travel ANYWHERE!! Even the bathroom corners and every surface were clean! The bed and pillows were comfortable, but the most surprising aspect of my stay was the service from employees that exceeded my expectations!! I have high standards but was even taken back by the professionalism, politeness and accommodating, positive attitude of Tyler when I checked in on the afternoon of November 14 and the lovely woman who waited on me the next morning when I ordered breakfast from the menu. In these days when it is often hard to find service-oriented employees, both of these staff members represented the Hilton brand at a high level!!! I had not met them prior to our stay but both were so welcoming!
Stayed 2 nights in Nov 2025

8/10 Good

Dana

Liked: Amenities, property conditions & facilities
The staff was great. The carpet in hall was stained and a dirty towel was laying in front of our door. Also a bloody Kleenex was laying in our bathroom. It’s a good area and the bed was comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent in every aspect. Even though I had one minor issue, they addressed quickly and professionally. Overall very pleased with the staff. Could have more expansive menu or a restaurant, but otherwise great!
Stayed 13 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Seemed like it was in a safe area, rooms were clean and beds were comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Yes, yes and yes!
Stayed 3 nights in Oct 2025

10/10 Excellent

NENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We don't drink. . .parking was excellent. . .staff was excellent - always courteous and helpful. When we checked in we asked for a walk-in shower with grab bars and were given such a room immediately. Greatly appreciated for we are 78 and 80 in age.
Stayed 2 nights in Oct 2025

6/10 Okay

Corinne

Travelled with group
Liked: Staff & service
Food option just ok at night. Wouldn’t allow me to register my Hilton points because registered through Orbitz- ridiculous! Cookies were nice touch.
Stayed 1 night in Oct 2025

2/10 Terrible

Zairrence

Travelled with partner
Disliked: Property conditions & facilities
The power went out and the hotel didn’t want to compensate for the issue.
Stayed 1 night in Oct 2025

6/10 Okay

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The reason for my three star review has nothing to do with the staff, they were wonderful! However the walls are not soundproof. The poor person in the room to our left was ill “all night” and the smoke alarm in the room to our right went off early in the morning.
Stayed 1 night in Oct 2025