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Hotel Indigo Memphis Downtown by IHG

3.5 star property

Photo gallery for Hotel Indigo Memphis Downtown by IHG

Lobby
Creator video
Lobby sitting area
Exterior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool

Explore the area

View map
22 N B.B. King Blvd, Memphis, TN, 38103
  • Beale Street
    ‪8 min walk‬
  • FedExForum
    ‪10 min walk‬
  • Bass Pro Shops at the Pyramid
    ‪16 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(120 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Minifridge)

Premium Room, 1 King Bed (Minifridge)

Premium Room, 1 King Bed (Minifridge)

7.4 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(114 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

8.0 out of 10
Very good
(27 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the area

Memphis

A stay at Hotel Indigo Memphis Downtown by IHG places you in the heart of Memphis, within a 15-minute walk of Beale Street and FedExForum. .This hotel is 8.4 mi (13.5 km) from Graceland and 1.1 mi (1.8 km) from Bass Pro Shops at the Pyramid.

What's nearby

  • AutoZone Park - 3 min walk - 0.3 km
  • Peabody Ducks - 5 min walk - 0.4 km
  • Beale Street - 8 min walk - 0.7 km
  • FedExForum - 10 min walk - 0.8 km
  • Bass Pro Shops at the Pyramid - 16 min walk - 1.4 km

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Charlie Vergos' Rendezvous - ‬4 min walk
  • ‪Crazy Gander Coffee Company - ‬1 min walk
  • ‪Memphis Chess Club - ‬2 min walk
  • ‪Curfew Memphis - ‬4 min walk
  • ‪Paula & Raiford's Disco - ‬3 min walk

About this property

Hotel Indigo Memphis Downtown by IHG

Hotel with a seasonal outdoor pool, a short walk to Beale Street
Hotel Indigo Memphis Downtown by IHG offers 118 air-conditioned accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a satisfying meal at Biscuits & Jams serving guests of Hotel Indigo Memphis Downtown by IHG. Local cuisine breakfasts are served on weekdays from 8:00 AM to 1:00 PM and on weekends from 9:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Local cuisine breakfasts are available for a surcharge on weekdays between 8:00 AM and 1:00 PM and on weekends between 9:00 AM and 1:00 PM.
Biscuits & Jams - This diner specializes in southern cuisine and serves breakfast, brunch, and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Local cuisine breakfast available for a fee 8:00 AM to 1:00 PM on weekdays and 9:00 AM to 1:00 PM on weekends; USD 6 to 20 for adults and USD 6.50 to 7 for children
  • A restaurant

Restaurants on site

  • Biscuits & Jams

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6.00 to 20.00 for adults, and USD 6.50 to 7.00 for children
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September 01 to May 26
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Memphis Downtown
Indigo Memphis Downtown
Hotel Hotel Indigo Memphis Downtown Memphis
Memphis Hotel Indigo Memphis Downtown Hotel
Hotel Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown Memphis
Hotel Indigo
Indigo
Indigo Memphis By Ihg Memphis
Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown by IHG Hotel
Hotel Indigo Memphis Downtown an IHG Hotel
Hotel Indigo Memphis Downtown by IHG Memphis
Hotel Indigo Memphis Downtown by IHG Hotel Memphis

Hotel Indigo Memphis Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 835 out of 1618 reviews
Rating 8 - Good. 371 out of 1618 reviews
Rating 6 - Okay. 185 out of 1618 reviews
Rating 4 - Poor. 105 out of 1618 reviews
Rating 2 - Terrible. 122 out of 1618 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice place to stay and the price is right
Stayed 2 nights in May 2025

6/10 Okay

Viralyn

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Wasn’t a very clean room. We found random screws on the bathroom floor, and the desk chair was full of dirt. Service was friendly, and bed was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Employees were very friendly
Stayed 3 nights in Jun 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very comfortable and pleasant stay and I would recommend
Stayed 4 nights in May 2025

10/10 Excellent

Dashovia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place thats in a great area
Stayed 2 nights in Jun 2025

4/10 Poor

Darci

Stayed 1 night in Jun 2025

10/10 Excellent

Willie

Stayed 2 nights in Jun 2025

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed sheets was NOT CLEAN!!!!!!!!!!!the water pressure and water temperature not able to get hot was an issue.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 2 nights in Jun 2025

2/10 Terrible

Tasha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in downtown Memphis

Stayed 4 nights in Jun 2025

8/10 Good

LaWanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness
The refurbish is beautiful!
Stayed 2 nights in Jun 2025

8/10 Good

Wayne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is in a good location walking distance to Beale strret, clean and tidy. Parking next to the hotel, and staff are friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location, very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Jacquelyn

Stayed 2 nights in May 2025

10/10 Excellent

Gregg

Stayed 1 night in Jun 2025

8/10 Good

JEROME

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place overall. I would recommend with caveats. It is very convenient and could be an amazing property and I enjoyed my stay, but as several other people have noted, whoever is managing the property at the current time is letting it slide. My room also had a broken air conditioning unit and I arrived too late and was too tired to go back to the desk and switch rooms, so they need to replace the manager if they hope to stay in contention. Whether everything will be functioning in your room is pretty much apparently a crap shoot right now.
Stayed 1 night in Jun 2025

10/10 Excellent

Jasmine Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Rooms were clean and stylish. Parking is $22 per night.
Stayed 1 night in Jun 2025

10/10 Excellent

NICHOLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay great staff.
Stayed 1 night in May 2025

10/10 Excellent

NICHOLAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay both nights.
Stayed 1 night in Jun 2025

8/10 Good

Justin

Stayed 1 night in Jun 2025

2/10 Terrible

Aisha

Travelled with group
Disliked: Cleanliness
I rarely leave reviews, but this stay was so awful I feel obligated to warn others. From the moment we arrived, it was clear this hotel is NOT managed properly. Let’s start with the bathroom — absolutely disgusting. There was dried urine around the toilet like it hadn’t been cleaned in days. Completely unacceptable for any hotel, let alone one that charges like it’s upscale. Next, the front desk staff — or should I say, the invisible front desk staff. The young woman who was supposed to be helping guests was nowhere to be found when we arrived. When she finally appeared, she was behind the counter rearranging her shirt — a shirt that was wildly inappropriate for a professional setting, by the way — and seemed totally uninterested in doing her actual job. Throughout the stay, she was consistently absent any time we needed assistance. We called the front desk multiple times asking for extra towels, and not once did anyone answer. Their website and signage claim “24-hour front desk service,” but that’s clearly a lie. If you need anything after check-in, good luck — you’re on your own. IHG should be ashamed to have this property under its name. We will never stay here again and strongly suggest you look elsewhere if you’re planning a trip to Memphis.
Stayed 2 nights in May 2025

8/10 Good

Reed

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! Super helpful & nice!
Stayed 1 night in May 2025