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Casa del Balam Merida

3.5 star property

Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Garden
Deluxe Room
Hallway
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Place, Paseo de Montejo
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(66 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
Gran Hotel de Merida
Mérida Centro
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$124
includes taxes & fees
5 June - 6 June
Gran Hotel de Merida

About the area

Mérida

With a stay at Casa del Balam Merida, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Yucatan International Convention Center. .This spa hotel is 4.9 mi (8 km) from Plaza Altabrisa and 5.6 mi (8.9 km) from U.S. Consulate General Mérida.

What's nearby

  • Universidad Autónoma de Yucatán - 1 min walk - 0.1 km
  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Mérida Cathedral - 5 min walk - 0.5 km
  • Plaza Grande - 5 min walk - 0.5 km
  • Paseo de Montejo - 10 min walk - 0.9 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Mérida International Airport (MID) - 20 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬2 min walk
  • ‪De La Union - ‬2 min walk
  • ‪Bistrola 57 - ‬1 min walk
  • ‪La Tratto Santa Lucía - ‬2 min walk

About this property

Casa del Balam Merida

Casa del Balam Merida offers 54 accommodations with designer toiletries and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this Colonial hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite with Fusion cuisine at Bistrola 57, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Bistrola 57 - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 165 for adults and MXN 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 165 for adults and MXN 115 for children
  • Nearby parking fee: MXN 60 per day (98 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Casa del Balam Merida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 292 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Janet

Travelled with partner
Disliked: Property conditions & facilities
Room was quite dated, uncomfortable hard bed. Poor water pressure in shower and a musty smell in bathroom. The only good thing about the hotel is the location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Roger

Stayed 1 night in Jan 2026

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Poor WIFI
Stayed 1 night in Jan 2026

6/10 Okay

John

Disliked: Amenities
Rooms are tired and walls are thin. Could hear the guy next to us snoring all night. Neighbour had music on so loud they may as well have been in our room. When we first arrived, our room had no running water, then the 1st morning we had no hot water for a shower.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities
Exactly as we expected, clean comfortable in a great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard, HAMMONDS PLAINS

Travelled with family
Liked: Amenities
A wonderful property and helpful and friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. Reception & room staff as well as Rodolfo were very friendly and helpful.
Stayed 9 nights in Dec 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar mui centrico
Stayed 5 nights in Dec 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El Colchon incomodo y las cortinas entraba la Claridad y no se podia dormir bien
Stayed 2 nights in Dec 2025

6/10 Okay

patricia

Stayed 3 nights in Dec 2025

10/10 Excellent

Albert

Stayed 3 nights in Nov 2025

6/10 Okay

Victor M.

Stayed 9 nights in Dec 2025

10/10 Excellent

Edison Antonio Calderon

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Hotel is situated in a very central location that makes it easy to get to anywhere in the center.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amy, Wilmington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, great location, parking is secure! Staff was very helpful and the restaurant fantastic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cristian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel!
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at property in the beautiful & vibrant historic district of Merida. Service was excellent. The atmosphere was warm & charming. The room & public areas are comfortable with attractive decor. The location is superb for walking to explore, dining options nearby are abundant & delicious. casa de la made our stay in Merida all the more wonderful during Dia de Muertos! We had a wonderful time and look forward to coming back
Stayed 5 nights in Oct 2025

10/10 Excellent

Dorothea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good!
Stayed 6 nights in Nov 2025

8/10 Good

manuel

Stayed 5 nights in Nov 2025

6/10 Okay

Ana Gloria

Stayed 6 nights in Nov 2025

10/10 Excellent

Ernesto

Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Friendly staff. Great location
Stayed 6 nights in Oct 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel has very good amenities but a building in a so-so condition. It’s a character hotel that needs to be renovated. The wi-fi is terrible. The bed could have been better. However I could not have asked for a better location. The property should be updated to be fully restored or modernized.
Stayed 6 nights in Oct 2025

8/10 Good

Cesar

Stayed 4 nights in Oct 2025