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Hotel Maria del Carmen Merida

3.0 star property

Photo gallery for Hotel Maria del Carmen Merida

Outdoor pool, pool loungers
Bar (on property)
Front of property
Reception
Outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Calle 63 No. 550 Entre 68 y 70, Centro, Mérida, YUC, 97000
  • Place, Plaza Grande
    ‪6 min walk‬
  • Place, Mérida Cathedral
    ‪6 min walk‬
  • Place, US Visa Applicant Service Center
    ‪7 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds

Junior Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Room

Basic Room

Basic Room

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(32 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Mérida

With a stay at Hotel Maria del Carmen Merida, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Yucatan International Convention Center. .This hotel is 5.5 mi (8.8 km) from Plaza Altabrisa and 5.8 mi (9.3 km) from Plaza Galerias Mall.

What's nearby

  • Municipal Palace of Merida - 5 min walk - 0.4 km
  • Plaza Grande - 6 min walk - 0.6 km
  • Mérida Cathedral - 6 min walk - 0.6 km
  • US Visa Applicant Service Center - 7 min walk - 0.6 km
  • Universidad Autónoma de Yucatán - 8 min walk - 0.7 km

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 16 min drive

Restaurants

  • ‪Taquería La Lupita - ‬6 min walk
  • ‪Placer & delirio - ‬6 min walk
  • ‪El Cardenal - ‬1 min walk
  • ‪Cosmo - ‬4 min walk
  • ‪Manifesto - ‬5 min walk

About this property

Hotel Maria del Carmen Merida

Hotel Maria del Carmen Merida offers 94 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 94 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Hotel Maria del Carmen Merida has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: MXN 75 for adults and MXN 75 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 75 for adults and MXN 75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Carmen Merida
Hotel Maria Carmen Merida
Hotel Maria del Carmen
Hotel Maria del Carmen Merida
Maria del Carmen
Maria del Carmen Merida
Hotel Maria Carmen
Maria Carmen Merida
Maria Del Carmen Merida Merida
Hotel Maria del Carmen Merida Hotel
Hotel Maria del Carmen Merida Mérida
Hotel Maria del Carmen Merida Hotel Mérida

Hotel Maria del Carmen Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 317 out of 1002 reviews
Rating 8 - Good. 379 out of 1002 reviews
Rating 6 - Okay. 197 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

clement

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Place is old, but clean , the people who works there like Jhonny and Allan are very nice . But I wouldn’t go back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cristina

Stayed 1 night in Dec 2025

8/10 Good

A

Liked: Cleanliness, staff & service, amenities
A functional hotel. I think the rooms look better in the pictures. They are however very clean and comfortable with hood wifi and hot water. The pool area is lovely and the hotel us a short walk to the main square and bys stations. wayer. The staff are very friendly and hel
Stayed 3 nights in Oct 2025

10/10 Excellent

Mariano

Stayed 1 night in Aug 2025

4/10 Poor

Katrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We enjoyed the location of the property. The staff and service was excellent. We have kids and the room that was assigned to us was beside the elevator. The kids could not sleep because they were bothered by the noise of the elevator. We would recommend booking a Junior Suite and not a standard room.
Stayed 6 nights in Jul 2025

8/10 Good

joel, ESCONDIDO

Stayed 2 nights in Jul 2025

8/10 Good

CESAR, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the pool area. Breakfast was good, a lot of options.
Stayed 3 nights in Jul 2025

10/10 Excellent

Manuel Rodrigo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Jun 2025

8/10 Good

hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping areas
Stayed 7 nights in Apr 2025

10/10 Excellent

Lorraine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay. The staff are kind & helpful. Excellent services received!
Stayed 7 nights in Apr 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

I like this Hotel. The location in great, and the service.
Stayed 6 nights in Mar 2025

6/10 Okay

jenn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we arrived the Room only had amenities For 2 people, when were 3, the safe was broken, the phone broken too, we didn’ receive the do not disturb card, report All and never got a reply, the girl at check in and check out was very nice but the other people Blah, we’ve been there before and now we find it different but Not For good
Stayed 1 night in Mar 2025

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
This is the second time I stayed there and would stay there again
Stayed 11 nights in Feb 2025

8/10 Good

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort like in the centre of Merida
Stayed 3 nights in Mar 2025

8/10 Good

EFRAIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place great food
Stayed 2 nights in Jan 2025

2/10 Terrible

Juan, MANCHESTER

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience at this property, they changed our rooms 3 . The first room had a steep to go to the bathroom of approximately 10 inches and another one to enter the room, and had mobility issues. This room had mold in the walls, shower head was cover in a white substance not at all appealing to take a shower. The second room, the shower head didn’t work, and water came all over the bathroom that flooded the room. After the issue I had to clean the shower head to take a descent shower, a/c didn’t worked at all. On the fourth day the shower glass door hinges started to fall apart. Finally they changed us to a much better room but the bed sheets were dirty.we do NOT recommend this hotel . Some of the restaurant staff were nice, but others great you with an attitude and the look mad at you. Some days some of the staff after a mediocre service and food demanded tips.
Stayed 10 nights in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
A very comfortable and convenient place to stay in Merida, highly recommended.
Stayed 2 nights in Dec 2024

8/10 Good

Anna G.

For a senior person the step to use the bathroom was inconvenient specially getting up in the middle of the night and the bed is right next to the bathroom would be better a walking bathroom otherwise it was good
Stayed 1 night in Dec 2024

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly.
Stayed 7 nights in Oct 2024

2/10 Terrible

VICTOR

Disliked: Cleanliness, property conditions & facilities
when we got there on Friday 16th. We were welcomed and placed in ground floor rooms in front of the pool. BOTH ROOMS WERE MOLDY AND SMELLED TERRIBLE .Rooms were not clean -toilets old and dirty. we were told that the pool will be closed by 10;00pm BUT people at the pool and bar were singing , screaming and yelling almost till 11;00pm.-so loud we could not rest or sleep.THEY WERE NOISE ALMOST ALL NIGHT . I will never go back to this hotel nor recommend it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristina

Stayed 1 night in Sep 2024

8/10 Good

Dionisio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio del personal, ambiente familiar, lugar callado tranquilo con buen estacionamiento!!! Aunque como 3 calles largas para el centro de Merida!!!
Stayed 4 nights in Apr 2024

6/10 Okay

Jovita

Travelled with family
Disliked: Staff & service, amenities
Im upset with this property at this moment, First of all the restaurant staff are non sociable no acknowledgement of any kind. Also, if you are planning on checking out a day or two earlier be aware there is no refund of any kind even though you are giving a 24hrs. Notice. We reserved 5 rooms for 4 nights we checked in One day earlier and paid for our day early direct to our hotel im not quite sure who is not wanting to give back a refund Expedia or Maria del Carmen Hotel. Maria del Carmen says Expedia and Expedia says Maria del Carmen. This is very frustrating.
Stayed 4 nights in Feb 2024