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Hyatt Regency Merida Hotel

4.0 star property

Photo gallery for Hyatt Regency Merida Hotel

Outdoor pool, pool loungers
Property video
Serves lunch and happy hour
Outdoor pool, pool loungers
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000
  • Place, Paseo 60
    ‪2 min walk‬
  • Place, Yucatan International Convention Center
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Executive lounge

Club Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Guest Room, Double Room

1 bedroom, minibar, in-room safe, individually furnished

Guest Room, Double Room

9.0 out of 10
Wonderful
(53 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(64 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

8.2 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(18 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency) | Living area

Suite, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About the area

Mérida

Hyatt Regency Merida Hotel is in the heart of Mérida, within a 5-minute walk of Yucatan International Convention Center and Paseo de Montejo. .This hotel is 0.8 mi (1.3 km) from La Plancha Park and 1.6 mi (2.6 km) from Mérida Cathedral.

What's nearby

  • Paseo 60 - 2 min walk - 0.2 km
  • Yucatan International Convention Center - 3 min walk - 0.3 km
  • Casa Montes Molina Museum - 3 min walk - 0.3 km
  • Paseo de Montejo - 5 min walk - 0.5 km
  • La Plancha Park - 13 min walk - 1.1 km

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 23 min drive

Restaurants

  • ‪Regency Club - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Viva Teya - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Jose Rosé - ‬2 min walk

About this property

Hyatt Regency Merida Hotel

Hyatt Regency Merida Hotel offers 286 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas and include desks. Televisions come with premium satellite channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 286 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Peregrina Bistro, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 12:30 PM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Mérida? This hotel has 9149 square feet (850 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
A complimentary manager's reception is offered each day.
Peregrina Bistro - This buffet restaurant serves breakfast only. A children's menu is available.
Lobby Bar Caffé - This lobby lounge serves lunch and light fare. Happy hour is offered. Open daily.
Spasso - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Train station pick-up shuttle (surcharge) from 6:00 AM to midnight
  • Train station shuttle on request
  • Train station drop-off (surcharge)
  • Free covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 400 to 500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Caffé
  • Peregrina Bistro
  • Spasso

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas
  • Wine tasting room

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (9,149 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1200 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 75 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Airport shuttle fee: MXN 1850 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1850 (one-way), (from 4 to 12 years old)
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Hyatt Merida

Hyatt Hotel Merida

Hyatt Merida

Hyatt Regency Merida

Hyatt Regency Merida Hotel

Merida Hyatt

Hyatt Regency Merida Hotel Merida

Merida Hyatt Regency

Hyatt Regency Merida

Hyatt Regency Merida Hotel Hotel

Hyatt Regency Merida Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Graciela

Stayed 3 nights in Feb 2026

10/10 Excellent

angel y norma

Stayed 2 nights in Jan 2026

2/10 Terrible

Maya

Disliked: Cleanliness, property conditions & facilities
I overpaid for the room through Expedia. Just don’t book this hotel with Expedia.
Stayed 1 night in Dec 2025

10/10 Excellent

Dianely

Stayed 1 night in Dec 2025

10/10 Excellent

Brett

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 2 nights in Jan 2026

8/10 Good

Cristobal

Stayed 1 night in Jan 2026

10/10 Excellent

Hector

Stayed 2 nights in Jan 2026

4/10 Poor

Maida

Stayed 2 nights in Jan 2026

10/10 Excellent

Felix, Hialeah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place.
Stayed 1 night in Jan 2026

8/10 Good

Susan

Stayed 6 nights in Dec 2025

10/10 Excellent

GUILLERMO

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicación, excelente servicio. el buffet de desayuno no es barato, pero si lo vale.
Stayed 8 nights in Dec 2025

10/10 Excellent

NORMAN

Stayed 6 nights in Dec 2025

8/10 Good

Vanessa Dorothy

Stayed 5 nights in Dec 2025

10/10 Excellent

Kimberly Larissa

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Excellent stay at Hyatt Regency Mérida. Clean, modern, and very comfortable rooms, with an ideal location near Paseo de Montejo. The staff were friendly and attentive, making the experience even better. Highly recommended and would definitely stay again.
Stayed 8 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Excellent stay at Hyatt Regency Mérida. Clean, modern, and very comfortable rooms, with an ideal location near Paseo de Montejo. The staff were friendly and attentive, making the experience even better. Highly recommended and would definitely stay again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience close to local attractions, shopping and restaurants
Stayed 4 nights in Dec 2025

10/10 Excellent

ANA LAURA RODRIGUEZ

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El personal del hotel es muy amable y atentos, las habitaciones súper limpias
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria Jose

Stayed 3 nights in Dec 2025

10/10 Excellent

osvaldo

Stayed 2 nights in Nov 2025

10/10 Excellent

Walkyria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent hotel. Close to many amenities, always clean, staff very courteous. restaurants really good. The experience there is fabulous.
Stayed 10 nights in Nov 2025

8/10 Good

Avelin

Stayed 1 night in Nov 2025

6/10 Okay

Balasubramanian

Liked: Cleanliness
Rooms are very dated. Very friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Andrea

Stayed 3 nights in Nov 2025

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic Delicious buffet with lots of options
Stayed 4 nights in Nov 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Amenities
Had lot of problems leaking and electric issues
Stayed 1 night in Nov 2025