With a stay at One Ciudad de México Alameda, you'll be centrally located in Mexico City, steps from Alameda Central and within a 10-minute walk of Palacio de Bellas Artes. .This eco-certified hotel is 0.8 mi (1.2 km) from Torre Latinoamericana and 0.8 mi (1.3 km) from Paseo de la Reforma.
What's nearby
Paseo de la Reforma - 2 min walk - 0.2 km
Alameda Central - 3 min walk - 0.3 km
Monument to the Revolution - 8 min walk - 0.8 km
Palacio de Bellas Artes - 10 min walk - 0.9 km
Zócalo - 4 min drive - 2.3 km
Getting around
Hidalgo Station - 4 min walk
Mexico City Buenavista Station - 10 min drive
Benito Juarez International Airport (MEX) - 23 min drive
Restaurants
Starbucks - 2 min walk
Parque Alameda - 2 min walk
Subway - 2 min walk
Taquería el Caifán - 1 min walk
Hotel Fontan Mexico - 2 min walk
About this property
One Ciudad de México Alameda
Eco-certified hotel in Mexico City with a 24-hour front desk
One Ciudad de México Alameda offers 117 air-conditioned accommodations with laptop-compatible safes and hair dryers. 22-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Make yourself at home in one of the 117 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
This smoke-free hotel has 6 floors in 1 building and offers discounted parking nearby.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking; discounts available
Wheelchair-accessible parking available
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Turndown service
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
6 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Built in 2013
Comprehensive food waste policy
Comprehensive recycling policy
Local culture and ecosystem education
Locally-owned and organised tours and activities
Smoke-free property
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
22-inch LCD TV with cable channels
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
One Ciudad Alameda
One Ciudad Alameda Hotel
One Ciudad Alameda Hotel Mexico De
One Ciudad De Mexico Alameda
One Ciudad De Mexico Alameda Mexico City
One Ciudad México Alameda Hotel Mexico City
One Ciudad México Alameda Hotel
One Ciudad México Alameda Mexico City
One Ciudad México Alameda
One Ciudad De Mexico Alameda
One Ciudad de México Alameda Hotel
One Ciudad de México Alameda Mexico City
One Ciudad de México Alameda Hotel Mexico City
One Ciudad de México Alameda Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 568 out of 1003 reviews
10 - Excellent
568
Rating 8 - Good. 290 out of 1003 reviews
8 - Good
290
Rating 6 - Okay. 95 out of 1003 reviews
6 - Okay
95
Rating 4 - Poor. 24 out of 1003 reviews
4 - Poor
24
Rating 2 - Terrible. 26 out of 1003 reviews
2 - Terrible
26
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Patricia
Travelled with family
28 Apr 2025
Liked: Staff & service
Disliked: Property conditions & facilities
If you have nothing good to say don't say anything
Es un buen hotel, el personal es muy amable y servicial, el desayuno muy rico y muy buena fruta con yogourth y granola y algunos topins. Los jugos no son muy buenos pero esta bien para la ocasión.
Muy limpio el hotel y muy céntrico,
Hotel staff came knocking at our door at 10:30 p.m.. We were deep into our sleep since we had an early flight the next morning. He did not announce who he was or what he wanted. We thought it was someone that was drunk and was looking for their room. We told him this is not your room and did not open the door. He then called the front desk and it turns out he went to the wrong room. I called the front desk and they apologized. However, this is a critical matter that needs to be looked into further. The staff needs to receive more training and announce who they are. They need to be mindful of people sleeping. This is a real safety hazard. For this reason, I am not sure I would stay here again.
Rooms are clean and staff does a great job in cleaning room and bathroom. The lobby ok, the staff is good. Location near most of the historic buildings and sites. Great MetroBus transportation.
Excellent customer service by the front desk. They made our stay very pleasant and they were very attentive. We had a bad experience at another hotel outside of CDMX and when we we arrived at One Ciudad de Mexico Alameda it was amazing to be greeted by our name. The breakfast was delicious and it was nice to meet other travelers. Thank you for making us feel like at home.
I am glad I stayed here. The location is so convenient, close to metro and bus stations. The Palacio de Bellas Artes is just 3 minutes walk away. There is a door man 24/7. I feel completely safe. There are plenty of restaurant options just one block away. Would totally come back again.