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Zocalo Central & Rooftop Mexico City

4.0 star property

Photo gallery for Zocalo Central & Rooftop Mexico City

Breakfast, lunch, dinner served; Mexican cuisine
Interior
Coffee shop
Reception
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Cinco de Mayo 61, Centro Historico, Mexico City, 06000
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(162 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(30 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
Gran Hotel Ciudad de Mexico Zocalo View
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.9 out of 5, Exceptional, 1,128 reviews
The price is NZ$471
includes taxes & fees
3 Mar - 4 Mar
Gran Hotel Ciudad de Mexico Zocalo View

About the area

Mexico City

Zocalo Central & Rooftop Mexico City is in the heart of Mexico City, within a 5-minute walk of Zócalo and Metropolitan Cathedral. .This hotel is 0.7 mi (1.2 km) from National Palace and 0.7 mi (1.2 km) from Templo Mayor Museum.

What's nearby

  • Metropolitan Cathedral - 3 min walk - 0.3 km
  • Zócalo - 5 min walk - 0.5 km
  • Templo Mayor Museum - 5 min walk - 0.5 km
  • National Palace - 7 min walk - 0.6 km
  • Palacio de Bellas Artes - 9 min walk - 0.8 km

Getting around

  • Zocalo Station - 3 min walk
  • Mexico City Buenavista Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 19 min drive

Restaurants

  • ‪Centro Refrescante Coca Cola - ‬2 min walk
  • ‪El Balcón del Zócalo - ‬1 min walk
  • ‪Tacos de Canasta "Los Especiales - ‬3 min walk
  • ‪El Cardenal - ‬1 min walk
  • ‪Café El Popular - ‬1 min walk

About this property

Zocalo Central & Rooftop Mexico City

Colonial hotel with a health club and free valet parking
Zocalo Central & Rooftop Mexico City offers 105 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring espresso makers and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a health club or take in the view from a terrace. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mexican cuisine at Balcon del Zocalo, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Balcon del Zocalo - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Café Central - Onsite coffee shop. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balcon del Zocalo
  • Café Central

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Zocalo Central Mexico City
Zocalo Hotel
Zocalo Hotel Mexico City Central
Zocalo Central Mexico City Hotel
Zocalo Central Hotel
Zocalo Central

Zocalo Central & Rooftop Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2374 out of 2694 reviews
Rating 8 - Good. 215 out of 2694 reviews
Rating 6 - Okay. 66 out of 2694 reviews
Rating 4 - Poor. 15 out of 2694 reviews
Rating 2 - Terrible. 24 out of 2694 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tina, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Clean room. Delicious breakfast. 24-hour cafe that is complimentary for hotel guests. Staff were all warm and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorena, Pomona

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, beautiful hotel, a few steps away from Zócalo,
Stayed 1 night in Oct 2025

10/10 Excellent

pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everwas fi e as always
Stayed 1 night in Oct 2025

10/10 Excellent

Marco

Stayed 1 night in Oct 2025

10/10 Excellent

liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before and once again I wasn’t disappointed. Attentive staff and great service.
Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff looks rude don't greet.
Stayed 7 nights in Oct 2025

10/10 Excellent

Kimberly Anne

Liked: Cleanliness, amenities, property conditions & facilities
Very Courteous staff! A great location and highly recommend this hotel.
Stayed 8 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Best experience ever. Staff was amazing . Room was very clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 6 nights in Oct 2025

10/10 Excellent

Raydel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Lorna, Rockville Centre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the concierge had arranged my airport transfer. They ignored my repeated attempts to contact them.
Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Alberto

Stayed 2 nights in Oct 2025

10/10 Excellent

Sonia

Liked: Cleanliness
Great stay! Staff was friendly and helpful. Close to museums.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness
Staff is very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Bissell, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We came from a family event in Acapulco, and had an overnight stay in the City before flying back to DFW. As a child I spent a lot of time in the city w/my aunts and cousins. It's been way too long. We certainly enjoyed the old historic district and the Day of the Dead celebrations. The restaurant on the same block - left out the front door was excellent. We'll be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Juan, Sta Catarina Pinula

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is excellent, the staff was great and were very polite. We had several issues with the Host of the Restaurant Balcon del Zocalo. Stepahine was very rude. I complined to the Consierge (Videre??) and she was very helpful and fixed everything. Or so we though. Stephanie managed upset my wife and friends. She gave us a very small table and mentioned that we eould be very uncomfortable, that we could maybe fit 5 peoble but not 6. This was very embarrassing since she lashed out in front of everyone. We were there for our anniverssary dinner and she ruined it!. We had a written confirmation for a party of 6. She did not care and did not follow the consierges instructions for our reservation. Our friend went to the front desk and complained about Stephanie for a third time (even the Consierge could not beleieve it). The consierge helped abd saved the day. We went back up they accomodated us in a very nice. We honestly could not understand how this hotel with this amazing staff could have someone like Stephanie make us fell terrible, not once but three different times. She was disrespectful, loud and very rude. I could not find the hotel Manager but made sure to stop at the consierge and asked fo the hotel Manager to be aware of the situation. This was truly the only thing that went TERRIBLY WRONG. Stepanie is the reason I am giving the lowest rating on the staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Asma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cynthia, Albuquerque

Stayed 6 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience front desk the best specially Karina and Zindy Karina knew that we were celebrating our wed anniversary made sure our room was decorated for the occasion and previously we Han hired a private chofer who would move us around the city but unexpectedly canceled at the last minute and Zindy in question of minutes arranged a person of their trust to pick us up and can’t leave behind Noemi she made sue our room was nice and clean , every single person in the hotel recieved us with a smile the only thing I would change would be the service in the mornings in the restaurant there was always something missing or never brought us everyday
Stayed 5 nights in Oct 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for only 1 night. The hotel is right in the centre on the Histórico area and is a good location if it’s your first time to the city. The hotel is really nice. We booked just a standard room. It was a good size and comfortable. Staff were all very friendly and helpful. We had a late night flight and the staff allowed us to use the shower facilities in the Gym to freshen up. I would highly recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Convenient, clean, classy and very friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Sep 2025