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Tru By Hilton Milwaukee Brookfield

2.5 star property

Photo gallery for Tru By Hilton Milwaukee Brookfield

Lobby
Lobby
Desk, blackout curtains, iron/ironing board, cots/infant beds
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
20925 Watertown Road, Waukesha, WI, 53186
  • Place, The Corners of Brookfield
    ‪11 min walk‬
  • Place, Brookfield Square Mall
    ‪6 min drive‬
  • Place, Milwaukee County Zoo
    ‪9 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Lobby
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4.1 out of 5, Very good, 1,006 reviews
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includes taxes & fees
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About the area

Waukesha

Located in Waukesha, Tru By Hilton Milwaukee Brookfield is within a 15-minute drive of Milwaukee County Zoo and Wisconsin State Fair Park. .This hotel is 11.3 mi (18.2 km) from American Family Field and 9.9 mi (15.9 km) from Mayfair Mall.

What's nearby

  • The Corners of Brookfield - 11 min walk - 1.0 km
  • Brookfield Square Mall - 6 min drive - 8.2 km
  • Carroll University - 7 min drive - 6.4 km
  • Milwaukee County Zoo - 9 min drive - 13.2 km
  • Mayfair Mall - 13 min drive - 17.1 km

Getting around

  • Milwaukee Intermodal Station - 18 min drive
  • Waukesha, WI (UES-Waukesha County) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Stone Creek Coffee - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Shake Shack - ‬11 min walk

About this property

Tru By Hilton Milwaukee Brookfield

Hotel in Waukesha with free breakfast and a fitness center
Tru By Hilton Milwaukee Brookfield offers 82 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the grocery/convenience store serving guests of Tru By Hilton Milwaukee Brookfield. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Milwaukee Brookfield Hotel Waukesha
Tru Hilton Milwaukee Brookfield Waukesha
Tru Hilton Milwaukee Brookfie
Tru By Hilton Milwaukee Brookfield Hotel
Tru By Hilton Milwaukee Brookfield Waukesha
Tru By Hilton Milwaukee Brookfield Hotel Waukesha

Tru By Hilton Milwaukee Brookfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 445 out of 727 reviews
Rating 8 - Good. 187 out of 727 reviews
Rating 6 - Okay. 62 out of 727 reviews
Rating 4 - Poor. 21 out of 727 reviews
Rating 2 - Terrible. 12 out of 727 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Stayed 3 nights in Jul 2025

8/10 Good

Najjar

Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ONLY complaint is the bathroom mirror looks like it was cleaned with cooking spray…streaked and blurry. The front desk staff, however, was fantastic!
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Stayed 3 nights in Jul 2025

8/10 Good

Joshua

Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were friendly and personable. Breakfast not so good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, the staff was really friendly, the room was super roomy, and the bed comfortable. We’d definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!
Stayed 1 night in Jun 2025

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 1 night in Jun 2025

2/10 Terrible

jay

Stayed 1 night in Jun 2025

2/10 Terrible

Larry

Stayed 1 night in Jun 2025

10/10 Excellent

Brodryc

Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but very clean and comfortable. Staff helpful and Friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Alyson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

William

B
Stayed 1 night in Jun 2025

10/10 Excellent

Wanda

Stayed 1 night in Jun 2025

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great and so was the staff but finding it was VERY VERY VERY HARD!!!!!!
Stayed 1 night in Jun 2025

2/10 Terrible

gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was just like pictures and stated. Problem with check in. I had the reservation number and they saw the reservation but the expedia payment was not made. After an hour and a half the hotel staff got it resolved. They had trouble with expedia rep. Put on hold, hung up, no call back! I have used expedia before. So I am not sure what the problem was.
Stayed 2 nights in Jun 2025

8/10 Good

Shatae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient property.
Stayed 1 night in Jun 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay.
Stayed 1 night in Jun 2025