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Tru By Hilton Milwaukee Brookfield

2.5 star property

Photo gallery for Tru By Hilton Milwaukee Brookfield

Lobby
Front of property
Reception
Lobby
Desk, blackout curtains, iron/ironing board, cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
20925 Watertown Road, Waukesha, WI, 53186
  • The Corners of Brookfield
    ‪11 min walk‬
  • Brookfield Square Mall
    ‪6 min drive‬
  • Milwaukee County Zoo
    ‪9 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Waukesha

Located in Waukesha, Tru By Hilton Milwaukee Brookfield is within a 15-minute drive of Milwaukee County Zoo and Wisconsin State Fair Park. .This hotel is 11.3 mi (18.2 km) from American Family Field and 9.9 mi (15.9 km) from Mayfair Mall.

What's nearby

  • The Corners of Brookfield - 11 min walk - 1.0 km
  • Brookfield Square Mall - 6 min drive - 8.2 km
  • Carroll University - 7 min drive - 6.4 km
  • Milwaukee County Zoo - 9 min drive - 13.2 km
  • Mayfair Mall - 13 min drive - 17.1 km

Getting around

  • Milwaukee Intermodal Station - 18 min drive
  • Waukesha, WI (UES-Waukesha County) - 9 min drive

Restaurants

  • ‪Oscar's Frozen Custard - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Shake Shack - ‬11 min walk

About this property

Tru By Hilton Milwaukee Brookfield

Hotel in Waukesha with free breakfast and a fitness center
Tru By Hilton Milwaukee Brookfield offers 82 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the grocery/convenience store serving guests of Tru By Hilton Milwaukee Brookfield. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Milwaukee Brookfield Hotel Waukesha
Tru Hilton Milwaukee Brookfield Waukesha
Tru Hilton Milwaukee Brookfie
Tru By Hilton Milwaukee Brookfield Hotel
Tru By Hilton Milwaukee Brookfield Waukesha
Tru By Hilton Milwaukee Brookfield Hotel Waukesha

Tru By Hilton Milwaukee Brookfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 426 out of 698 reviews
Rating 8 - Good. 181 out of 698 reviews
Rating 6 - Okay. 59 out of 698 reviews
Rating 4 - Poor. 20 out of 698 reviews
Rating 2 - Terrible. 12 out of 698 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great and so was the staff but finding it was VERY VERY VERY HARD!!!!!!
Stayed 1 night in Jun 2025

2/10 Terrible

gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was just like pictures and stated. Problem with check in. I had the reservation number and they saw the reservation but the expedia payment was not made. After an hour and a half the hotel staff got it resolved. They had trouble with expedia rep. Put on hold, hung up, no call back! I have used expedia before. So I am not sure what the problem was.
Stayed 2 nights in Jun 2025

8/10 Good

Shatae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient property.
Stayed 1 night in Jun 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Jimmy, Diamond Bar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel over all. Will definitely stay here again. Love this brand .
Stayed 5 nights in May 2025

10/10 Excellent

Vianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t hesitate just book!

This hotel was very affordable and very clean for the price that was paid! My girls were able to enjoy the pool area. The complementary breakfast was perfect. I called to see about early check-in and without hesitation they were able to accommodate that request. My room was ready upon arrival which is very exciting after a long day. I would definitely book here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, effective space, and friendly staff. Breakfast is limited but adequate.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimmy, Diamond Bar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

10/10 Excellent

Thomas, McDonough

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jessica was great at check in. We appreciated her service.
Stayed 1 night in Jun 2025

10/10 Excellent

Jiaming

Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was located near our event. The room was clean and the staff was very polite.
Stayed 1 night in May 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Helpful staff. Fun vibe.
Stayed 2 nights in May 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient. Enjoyed the free breakfast and the coffee/tea bar available all day. Told staff upon checkout that bathroom door squeaked and before I was out the door, a person was on his way to fix it. Bef
Stayed 1 night in May 2025

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
As an admitted neat freak, I was delighted by how clean the room is. I stay in hotels a few times a year with my family, including Tru’s, mostly just for sleeping - so want cleanliness and comfort, don’t need a lot of amenities - and this fit the bill better than any I can recall from the last few years. This was as clean as if the hotel had just opened. The rest of the room as well as common areas were clean as well. Bedding and mattress were spotless, soft and comfortable. Breakfast is standard hotel breakfast, which my kiddos love. We arrived exhausted, so the seemingly small detail of a slip of paper that included information so I didn’t have to remember breakfast hours was a lovely touch. It is evident that the staff here cares about their guests.
Stayed 1 night in May 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nunzio

Stayed 1 night in May 2025

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds uncomfortable. Bread and bagels were not fresh.
Stayed 2 nights in May 2025

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service
Is a good place to stay has a pool table and very nice decor.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Highly recommend
Stayed 2 nights in May 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was a smaller hotel with lots of options. Jessica the front desk host was helpful and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anselmo

Stayed 4 nights in Apr 2025

10/10 Excellent

Michael, Bloomfield Hills

Travelled with partner
Liked: Cleanliness, amenities
Great experience
Stayed 3 nights in Apr 2025