Hotel Riu Ocho Rios - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Ocho Rios - All Inclusive

6 bars/lounges, 2 swim-up bars, 2 poolside bars
Creator video - submitted by OCEAN BREEZE VACATIONS
Poolside bar
Lobby
BBQ/picnic Area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool

Explore the area

View map
Mammee Bay, Ocho Rios, Saint Ann
  • Place, Green Grotto Caves
    ‪3 min drive‬
  • Place, Dunn's River Falls
    ‪7 min drive‬
  • Place, Dolphin Cove
    ‪7 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪34 min drive‬

Room options

Double Room, Partial Ocean View (L)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

7.6 out of 10
Good
(192 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

7.8 out of 10
Good
(74 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe - E)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (U)

8.6 out of 10
Excellent
(22 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(13 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

8.2 out of 10
Very good
(32 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room (U)

8.2 out of 10
Very good
(64 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Oceanfront (L)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Bedrooms (L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Junior Suite, Garden View (L)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (L)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (E)

  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Double Room, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Double Room, Ocean View (C)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (C)

8.0 out of 10
Very good
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (C)

  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Garden View (C)

8.8 out of 10
Excellent
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Garden View (C)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

  • 33 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Suite, Ocean View (C)

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (Kids Free | C)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Room -6 Guests-

  • 60 sq m
  • Sleeps 6

Quadruple Room

  • 35 sq m
  • Sleeps 4

Double Room With Sea View

  • Sea view
  • Sleeps 4

Double Room, Ocean View (U)

8.2 out of 10
Very good
(284 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (U)

8.6 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room Standard with side view

  • 28 sq m
  • Sleeps 2

Room Standard with Ocean View

  • Ocean view
  • 28 sq m
  • Sleeps 2

Suite Junior with Garden View

  • Garden view
  • 34 sq m
  • Sleeps 4

Suite Junior with Panoramic View

  • 34 sq m
  • Sleeps 4

Suite with Sea View

  • Sea view
  • 69 sq m
  • Sleeps 2

Similar properties

About the area

Ocho Rios

With a stay at Hotel Riu Ocho Rios - All Inclusive in Ocho Rios, you'll be by the ocean, within a 10-minute drive of Dunn's River Falls and Green Grotto Caves. .This beach property is 2.9 mi (4.6 km) from Maima Seville Great House & Heritage Park and 3 mi (4.8 km) from Dunn's River Craft Park.

What's nearby

  • Green Grotto Caves - 3 min drive - 1.9 km
  • Dunn's River Falls - 7 min drive - 4.8 km
  • Dolphin Cove - 7 min drive - 5.1 km
  • Mystic Mountain - 8 min drive - 6.1 km
  • Ocho Rios Fort - 10 min drive - 7.7 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 92 min drive

Restaurants

  • ‪Mandalay Asian Restaurant - ‬11 min walk
  • ‪Riu Ocho Rios Sports Bar - ‬16 min walk
  • ‪St. Ann International Restaurant - ‬10 min walk
  • ‪Bob Marley Bar - ‬1 min walk
  • ‪Bamboo Blu - ‬19 min walk

About this property

Hotel Riu Ocho Rios - All Inclusive

Hotel Riu Ocho Rios - All Inclusive offers 901 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A private beach, a health club, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 901 guestrooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at St. Ann, one of the property's 4 restaurants. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This property has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.
St. Ann - Onsite family restaurant.
Kulinarium - This restaurant serves dinner only. Open daily.
Piacenza - This restaurant specializes in Italian cuisine. Open daily.
Mandalay - This restaurant specializes in Asian cuisine. Open daily.

All-inclusive details

All-inclusive room rates at Hotel Riu Ocho Rios - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

In-room minibar (all beverages included)
In-room liquor dispensers
Number or type of beverages limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kulinarium
  • Mandalay
  • Piacenza
  • St. Ann

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

All Inclusive RIU Ocho Rios
Ocho Rios All Inclusive
Ocho Rios RIU
Ocho Rios RIU All Inclusive
RIU Ocho Rios
RIU Ocho Rios All Inclusive
Club Hotel Riu Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Rio Ocho Rios
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rui Ocho Rios
RIU Ocho Rios All Inclusive All-inclusive property
RIU Ocho s Inclusive inclusiv
RIU Ocho Rios All Inclusive
Hotel Riu Ocho Rios - All Inclusive Ocho Rios
Hotel Riu Ocho Rios - All Inclusive All-inclusive property

Hotel Riu Ocho Rios - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1413 out of 2777 reviews
Rating 8 - Good. 694 out of 2777 reviews
Rating 6 - Okay. 343 out of 2777 reviews
Rating 4 - Poor. 158 out of 2777 reviews
Rating 2 - Terrible. 169 out of 2777 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay was amazing! Food- it’s like any other place. They cater to everyone. You can’t have spice on food children will eat. I enjoyed not cooking, no complaints. Rooms are spotless. Staff really come together to put on a show for us. If I could return I will!
Stayed 4 nights in Jan 2026

10/10 Excellent

carol

Liked: Cleanliness, amenities, property conditions & facilities
Food was great and staff were polite and professional
Stayed 7 nights in Nov 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
food, cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Arunas

Stayed 7 nights in Jan 2026

10/10 Excellent

Onesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean room and the staff were helpful and courteous
Stayed 3 nights in Jan 2026

8/10 Good

Maurice

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Ac in room not to good. Hotel was overall great
Stayed 5 nights in Jan 2026

10/10 Excellent

Ladesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was great, food was good kids enjoyed themselves!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jerome

Stayed 7 nights in Jan 2026

10/10 Excellent

Antoinette

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean with outstanding room service 10/10 I didn’t want to leave .
Stayed 5 nights in Jan 2026

10/10 Excellent

Sheketa

Stayed 3 nights in Oct 2025

4/10 Poor

Ovidiu

Stayed 7 nights in Jan 2026

6/10 Okay

Alla

Travelled with family
Disliked: Cleanliness
Dirty kitchen , anti sanitary ,
Stayed 7 nights in Jan 2026

4/10 Poor

Shirley May

Liked: Property conditions & facilities
I did not like the smell in the room. The toilet seal was shaken.
Stayed 7 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Spotless.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amentities
Stayed 3 nights in Jan 2026

10/10 Excellent

Rohan, Brookhaven

Stayed 4 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The quality of the hotel ambience, the cleanliness, the activities and the efficiency of the staff.
Kidies Water Park!
Stayed 4 nights in Jan 2026

6/10 Okay

deisy Urbina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room, amenities , food , liquor , need more friendly staff
Stayed 4 nights in Jan 2026

2/10 Terrible

MERCELLA, Pearland

Stayed 3 nights in Dec 2025

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice/curteous. Room was clean and modern. Property was safe and clean.
Stayed 3 nights in Jan 2026

4/10 Poor

kereda

Travelled with partner
My stay at the RIU Resort in Ocho Rios was very disappointing. Customer service was extremely poor from the moment we arrived. We waited over two hours for our room and then an additional hour for our luggage to be delivered, which never happened. We eventually had to retrieve our bags ourselves. Upon arrival, no one assisted us with our luggage from the car, and no staff member provided any orientation or information about the resort amenities, restaurants, or services. We were left to figure everything out on our own. This trip was meant to celebrate a birthday. I made a request during booking for a simple birthday acknowledgment—such as a door decoration or even a slice of cake—but nothing was done, and no one followed up. The request went completely ignored, which was extremely disappointing and took away from what should have been a special occasion. The food selection was very limited and poor in quality. When we called for room service one evening, we were told there was no room service available and that we needed to go to the buffet area to get food ourselves. Overall, this experience did not meet expectations, and I do not plan on returning to the RIU Ocho Rios location. Rating: ⭐⭐☆☆☆ (2/5) Poor customer service, lack of assistance, ignored special requests, limited food options, and overall disorganization.
Stayed 4 nights in Jan 2026

6/10 Okay

Semone

Travelled with partner
Liked: Amenities
The room was cleaned, the bathroom had a few hairs in it on the sink and toilet. Some of the staff were very selective about who to be nice too. They seemed extremely prejudiced. There were lots of bees around the outside bar so it was difficult to stay around. The bartenders were also selective about who would get served first. The food was cold at times. The baked goods seemed to be the same everyday. Not too many options as the menu never changed. Based on the taste of the food. They have many different chefs preparing the same food items daily.
Stayed 4 nights in Jan 2026

2/10 Terrible

Lucindy

Disliked: Cleanliness, amenities, property conditions & facilities
I paid for partial ocean view room and did not get ocean view!!! That was the most disappointing. Carlson or whatever the name of the manager is was useless! No help what so ever.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lynette, Albany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food was great every day. There was plenty to do close to the resort. As a guest of several other resorts, the only thing I’d advise is that more staff is needed, especially in the buffet section. I waited for water consistently. I’d rather get to know the servers, place them in the same section each day.
Sunrise from the balcony
Night
Stayed 5 nights in Jan 2026

10/10 Excellent

Lisa-Ann

Liked: Cleanliness, amenities, property conditions & facilities
Our room was always clean. The staff were amazing. Had a great time.
Stayed 5 nights in Jan 2026