Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Relax by the pool surrounded by palm trees and enjoy the ocean views.
Experience the sleek, contemporary design of this hotel's entrance, set amidst lush palm trees.
Savor a diverse selection of dishes at our buffet, featuring a variety of international cuisine.
Relax in a spacious room with a large bed, separate seating area, and a desk for work.
Relax by the pool surrounded by palm trees and enjoy stunning ocean views.

Popular amenities

  • Bar

Explore the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Whitter Village
    ‪3 min walk‬
  • Blue Diamond Shopping Centre
    ‪4 min walk‬
  • Doctor's Cave Beach
    ‪7 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪6 min drive‬

Room options

Junior Suite, Courtyard View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, U)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

7.8 out of 10
Good
(11 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View, U)

8.8 out of 10
Excellent
(29 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View, C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(141 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.0 out of 10
Wonderful
(48 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Montego Bay

When you stay at Hotel Riu Palace Jamaica - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, a 1-minute drive from Jamaica Beaches and 9 minutes from Rose Hall Great House. .This all-inclusive property is 3.8 mi (6.2 km) from Doctor's Cave Beach and 6.9 mi (11.1 km) from Montego Bay Cruise Ship Terminal.

What's nearby

  • Whitter Village - 3 min walk - 0.3 km
  • Blue Diamond Shopping Centre - 4 min walk - 0.4 km
  • SuperClubs Ironshore Golf and Country Club - 4 min drive - 3.2 km
  • Doctor's Cave Beach - 7 min drive - 6.9 km
  • Rose Hall Great House - 11 min drive - 9.3 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

  • ‪Ackee - ‬3 min walk
  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Jerk Hut - ‬3 min drive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 288 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Montego Bay, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 4 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montego Bay? This property has 1916 square feet (178 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.
LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Seaside - This steakhouse serves dinner only. Open daily.
Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 959 out of 1500 reviews
Rating 8 - Good. 322 out of 1500 reviews
Rating 6 - Okay. 121 out of 1500 reviews
Rating 4 - Poor. 54 out of 1500 reviews
Rating 2 - Terrible. 44 out of 1500 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is in need of an update.
Stayed 4 nights in Apr 2025

10/10 Excellent

RHONDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the food , drinks and the people there
Stayed 5 nights in Apr 2025

8/10 Good

Joyelle

Travelled with partner
Liked: Staff & service, amenities
The rooms are pretty dated but the resort was beautiful and the staff was top tier
Stayed 4 nights in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here on my first ever Solo Adventure out of country. I felt safe. Since this property allows you to visit both of the other RIUs, I enjoyed the freedom of choice. The parties were entertaining and the food was good. Only downside; NO OUTSIDE COMPANY. They were super strict about that.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nafis Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Palace was amazing, the staff was so friendly and welcoming. The buffets were pretty good, if I had any complaints the only thing I would say is that there was too much pork at breakfast and too many other options of meat. We had access to both of the other resorts and I gotta say that Riu Montego Bay is where all the fun was at. The pool was lit everyday we went especially on Friday. They also had other entertainment activities at night. I will definitely be coming back to Riu Palace
Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Enjoyed my stay. The only is was getting reservations for the restaurants
Stayed 3 nights in Apr 2025

10/10 Excellent

Quinnell

Stayed 4 nights in Apr 2025

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are treated like family not just a guest. All the employees smile and enjoy what they do. They do everything they can to make you feel welcomed and safe. Getting transportation is a breeze to go just about anywhere you like. I love it there the hotel, the country the vibes are amazing. I plan to return in the future. I miss the food already.
Stayed 6 nights in Apr 2025

8/10 Good

Reginald L

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ok property
Stayed 4 nights in Apr 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ted Thomas

Stayed 6 nights in Apr 2025

10/10 Excellent

Jelisa

Stayed 4 nights in Apr 2025

8/10 Good

Lauren, NORFOLK

Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the beach and the infinity pools looking over the beach
Stayed 6 nights in Apr 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacqueson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exceptional! From the moment I walked in, I was impressed with the immaculate condition of the space. The pool area is a real gem, perfect for relaxing on the beach. The property was incredibly helpful and responsive, always going above and beyond to ensure my needs were met. I highly recommend this property to anyone looking for a comfortable and enjoyable stay!" Thank you to all the staff.
Stayed 3 nights in Apr 2025

8/10 Good

tyrrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the property and the food The entertainment was high energy and fun. The only downfall was Krystal the food was nasty, the rib was very salty and the lobster boat soup was cold with bad after taste. I had no silverware on the table. The bread was brink hard. The server scene I had no butter. She said she’s gonna go get it. It comes back so late. The food came out. I asked for a Gingerale soda and she gives it to the table next to us even though there’s only six people in the restaurant at the time. And I watched her give it to the other table and then say yours is on the way. I’ve been to this resort numerous of times and I figure I will try this restaurant one more time to see if anything changed and it’s still horrible. Is bad when you have to have reservations as soon as you’re done go to the buffet to go eat The steak restaurant was amazing though. But when I come back again, yes because everything else is amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Shanda Vanessa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Riu Palace it was beautiful. Having access to the other two resorts was amazing and just a 1 min.walk to both
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa Marie

Liked: Amenities
Highly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

George Jones

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Tanesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the entertainment. I didn’t really like the speciality restaurants except the steak house. Breakfast at the buffet was great plenty of options. Staff were nice friendly and helpful. I would go back again
Stayed 4 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Apr 2025

2/10 Terrible

Hari L

Liked: Property conditions & facilities
Disliked: Staff & service
Poor customer service
Stayed 4 nights in Apr 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff and fitness staff were all amazing! They made us feel like family. We had such an amazing time at RIU Palace. The food was all good and there were plenty of selections on the buffets and with the restaurants to choose from. The rooms could use some upgrades with the outlets and little things like that. I wasn’t able to put my clothes in the dresser because there was a musty smell to them, but it is right next to the water, so you will have that. But we will definitely book here again and will highly recommend to friends that go to Jamaica!!
Stayed 8 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Only negative are the airplane noise right over the beach and swimming pools.
Stayed 7 nights in Apr 2025