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The Phoenix Artesian Spa Resort and Accommodation

Property class: 3.5

Photo gallery for The Phoenix Artesian Spa Resort and Accommodation

Property entrance
Front of property – evening/night
2 outdoor pools
Spa
Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
361/363 Frome Street, Moree, NSW, 2400
  • Place, Moree Visitor Information Centre
    ‪7 min walk‬
  • Place, Moree Artesian Aquatic Centre
    ‪9 min walk‬
  • Place, Jellicoe Park
    ‪9 min walk‬
  • Airport, Moree, NSW (MRZ)
    ‪3 min drive‬

Room options

View all photos for Budget Queen Room

Budget Queen Room

Budget Queen Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Budget Family Room

Budget Family Room

Budget Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Moree

With a stay at The Phoenix Artesian Spa Resort and Accommodation in Moree, you'll be within a 10-minute walk of Moree Artesian Aquatic Centre and Moree Visitor Information Centre. .This motel is 0.4 mi (0.6 km) from Jellicoe Park and 0.4 mi (0.6 km) from Aboriginal Art Installation.
View more Motels in MoreeOpens in a new window

What's nearby

  • Moree Visitor Information Centre - 7 min walk - 0.6 km
  • Moree Artesian Aquatic Centre - 9 min walk - 0.8 km
  • Jellicoe Park - 9 min walk - 0.8 km
  • Aboriginal Art Installation - 10 min walk - 0.9 km
  • Yaamaganu Centre Art Gallery - 14 min walk - 1.2 km

Getting around

  • Moree Station - 11 min walk
  • Moree, NSW (MRZ) - 4 min drive

Restaurants

  • ‪The Delo Cafe - ‬18 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Noodle Time Moree - ‬1 min walk
  • ‪61 Balo - ‬3 min drive
  • ‪Brooker Trading Co - ‬2 min drive

About this property

The Phoenix Artesian Spa Resort and Accommodation

The Phoenix Artesian Spa Resort and Accommodation offers 26 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include showers. This Moree motel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 4 indoor hot springs and outdoor hot springs open between 6:00 AM and 10:00 PM. The temperature in the hot springs is set to 100°F.
Make yourself at home in one of the 26 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include hot springs.
Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 2 outdoor pools
  • 5 indoor/outdoor hot springs

Family friendly

  • 2 outdoor pools
  • In-room microwave
  • Mini-fridge

Guest services

  • Housekeeping (daily)

Spa

  • 4 indoor hot springs
  • 5 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Outdoor hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Freezer
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday to Friday (8:00 AM – 6:00 PM), Saturday to Saturday (8:00 AM – 6:00 PM), and Sunday to Sunday (9:00 AM – 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Hot springs access available from 6:00 AM to 10:00 PM

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Dragon & Phoenix Motel
Best Western Dragon & Phoenix Motel Moree
Best Western Dragon Phoenix
Best Western Dragon Phoenix Moree
Dragon Phoenix Motel Moree
Dragon Phoenix Motel
Dragon Phoenix Moree
Dragon Phoenix Motel Restaurant
Dragon Phoenix Resort Restaurant
The Phoenix Artesian Spa Resort and Accommodation Motel
The Phoenix Artesian Spa Resort and Accommodation Moree
The Phoenix Artesian Spa Resort and Accommodation Motel Moree

The Phoenix Artesian Spa Resort and Accommodation Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 291 reviews
Rating 8 - Good. 107 out of 291 reviews
Rating 6 - Okay. 51 out of 291 reviews
Rating 4 - Poor. 22 out of 291 reviews
Rating 2 - Terrible. 12 out of 291 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was very clean and easy check-in. This motel was recommended, for it's spas and hot water pools including a sauna. So it was very disappointing that the sauna was not working and some of the spas were also not working, something I would ring and check before I stay there again
Stayed 1 night in Mar 2026

6/10 Okay

Dominic

Liked: Cleanliness
OK
Stayed 1 night in Jan 2026

8/10 Good

Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check in, clean & comfortable room. Loved the keypad system rather than keys. We loved the artesian spas. We will definitely make this our regular place to stay now when we travel interstate
Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very welcoming, very secure
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well equipped room. Some maintenance in the spar area required only 50% operational.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very accommodating ,room excellent and clean.
Stayed 1 night in Dec 2025

8/10 Good

Karen

Stayed 3 nights in Oct 2025

10/10 Excellent

Luke

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Stacey

Stayed 2 nights in Dec 2025

8/10 Good

melissa and Ryan, Kialla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property for its secure parking and late night use of the amazing spas and pool as we were serving late.. overall it was fantastic the only downsides were no pool towels provided and the bed was rock hard.. something across the bottom of the door would be ideal as there’s a big gap and the lights outside on all night are quiet bright through the curtains.. if these things were rectified the place would but absolutely the best.. after hours check-in process was very easy and smooth.. Did I mention the spas and pool were amazing.. definitely worth it for those facilities
Stayed 1 night in Nov 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking pleasant room, comfortable fittings. Very nice lady on reception.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms and beds, and if course the spas and aryesian poold
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and had everything we needed for an overnight stay. The manager was extremely helpful and explained everything fully. The car park area is secured overnight accessible with your own code. Would stay here again, no problem.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Quiet rooms..good amenities. Heaps of food within walking distance
Stayed 4 nights in Nov 2025

10/10 Excellent

Mary

Room was perfect. I stayed in non renovated side. Room was excellent for what i paid. Everything was clean and in order. Staff were friendly and helpful. No complaints whatsoever. I really appreciate windows i can open as if the weather is ok i dont want to be living in air con.
Stayed 1 night in Nov 2025

6/10 Okay

Karen

Liked: Cleanliness
Okay motel for overnight. Secured parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely overnight stay
Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, safe secure parking, friendly staff, tidy all around the park, clean pools and spas.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A day trip to Moree

Clean room . Good location . Self parking . Spa is the best . Enjoyed the privacy . Friendly and helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Friendly staff at check in. Lots of food choices within walking distance. Perfect for our needs
Stayed 1 night in Sep 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall.
Stayed 2 nights in Aug 2025