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The Golden Arm

Property class: 2.5

Photo gallery for The Golden Arm

Premium bedding, pillow-top beds, desk, free WiFi
Private kitchenette
Premium bedding, pillow-top beds, desk, free WiFi
Interior
Premium bedding, pillow-top beds, desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1745 W Division St, Chicago, IL, 60622
  • Place, Milwaukee Avenue
    ‪3 min walk‬
  • Place, The Salt Shed
    ‪14 min walk‬
  • Place, The 606
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for King Room 3C

Premium bedding, pillow-top beds, desk, free WiFi

King Room 3C

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed 3B

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed 3B

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City Views 4A

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City Views 4A

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Courtyard View, 3D

Premium bedding, pillow-top beds, desk, free WiFi

King Room, Courtyard View, 3D

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, desk, free WiFi

Deluxe Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, pillow-top beds, desk, free WiFi

Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed

Premium bedding, pillow-top beds, desk, free WiFi

City Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
The Chicago Hotel Collection Ambassador Gold Coast
Downtown Chicago
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,369 reviews
The price is NZ$221
includes taxes & fees
30 Apr - 1 May
The Chicago Hotel Collection Ambassador Gold Coast

About the area

Chicago

With a stay at The Golden Arm, you'll be centrally located in Chicago, within a 5-minute drive of United Center and Michigan Avenue. .This boutique hotel is 3.2 mi (5.1 km) from Chicago Riverwalk and 3.3 mi (5.3 km) from Millennium Park.

What's nearby

  • Wood Street Gallery - 2 min walk - 0.2 km
  • Milwaukee Avenue - 3 min walk - 0.3 km
  • Presence Saint Mary Of Nazareth Hospital Center - 13 min walk - 1.1 km
  • The Salt Shed - 14 min walk - 1.2 km
  • The 606 - 16 min walk - 1.4 km

Getting around

  • Chicago Clybourn Station - 2 min drive
  • Division Station - 5 min walk
  • Chicago Midway Airport (MDW) - 39 min drive

Restaurants

  • ‪The Standard Bar & Grill - ‬6 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Parlor Pizza Bar - ‬2 min walk
  • ‪La Pasadita - ‬5 min walk
  • ‪Iron Age Korean Steakhouse - ‬6 min walk

About this property

The Golden Arm

The Golden Arm offers 8 air-conditioned accommodations with hair dryers. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Make yourself at home in one of the 8 air-conditioned guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Guests will find features like complimentary internet access.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Concierge services
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 31 2026 to April 4 2026 (dates subject to change).

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Ruby Room
Ruby Room Chicago
Ruby Room Inn
Ruby Room Inn Chicago
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago

The Golden Arm Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 264 out of 679 reviews
Rating 8 - Good. 224 out of 679 reviews
Rating 6 - Okay. 105 out of 679 reviews
Rating 4 - Poor. 45 out of 679 reviews
Rating 2 - Terrible. 41 out of 679 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

10/10 Excellent

Breanda

Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Dec 2025

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities
Clean comfy room and super fast/easy/smooth keypad check in
Stayed 1 night in Dec 2025

4/10 Poor

Sofia

Travelled with partner
Disliked: Cleanliness, amenities
Normally absolutely love staying here, the location is perfect and I prefer spending money towards small owned businesses but the room this time was not cleaned; lack of hot water, there was an excessive amount of hair in the shower, stains and food crumbs on the carpet. It was far too late for me to go elsewhere, so I asked to get some form of refund back but didn’t hear anything yet.
Stayed 1 night in Dec 2025

6/10 Okay

Janet

Travelled with family
We were on the top floor & we are 75 years old! Also no coffee in the room or tv. WiFi was good though.
Stayed 1 night in Dec 2025

10/10 Excellent

ronald, lagrange park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable room with view of downtown Chicago.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here, nice clean rooms, perfect little kitchen. I suggest booking a room on the 3rd floor so you don't have to walk anymore of the stairs. Lol! Entrance and carpet up to rooms could be updated. Very central to everything, restaurants and bars right outside your door. I would stay here again and highly recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

April

Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Nov 2025

6/10 Okay

Aaron

Travelled with partner
Easy entry. Loved that. It’s fairly dirty. Carpet on the entry is bad. Mold in the shower. If you just want a place to sleep, its ok.
Stayed 1 night in Dec 2025

4/10 Poor

Aygul

Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quiet, comfortable getaway in the city.
Stayed 1 night in Nov 2025

2/10 Terrible

Mao Fu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner does not work efficiency. In such cold day we have to wear a coat in room a couple of hour to wait worm up little bit, then you have to experience a loud noice from the older conditioner all night. Basically there is no service in the hotel, the room is clean, but the stair to the room so dirty. Not worth for you paid such high price to stay there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2025

10/10 Excellent

Sean, Verona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place, really enjoyed my stay.
Stayed 1 night in Nov 2025

10/10 Excellent

robert

Liked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had a great view.
Stayed 2 nights in Nov 2025

8/10 Good

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Olga

Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

8/10 Good

GEOVANNY

Stayed 1 night in Oct 2025

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and price were great. The room was big for a city hotel and clean. This is a walk-up and the steps are very very steep. The water pressure in the shower was poor and the temperature was scalding hot. There is no staff so we would have had to call or text.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No TV and no parking was a bummer. As long as you have your own laptop w/ Netflix or Amazon Prime & you are Ubering/Lyfting everywhere - it's perfect. The bed was SO COMFORTABLE!
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Stayed 1 night in Oct 2025