Taj Santacruz

5.0 star property

Photo gallery for Taj Santacruz

Exterior
Interior
Front of property
Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea | View from room
Outdoor pool, open 9:00 AM to 7:30 PM, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Air conditioning
  • Housekeeping

Explore the area

Map
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099
  • MIDC Industrial Estate
    ‪4 min drive‬
  • Juhu Beach
    ‪4 min drive‬
  • U.S. Consulate General
    ‪6 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪2 min drive‬

Room options

Luxury Room, 2 Single Beds (Runway View)

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Luxury Room, 1 King Bed (Runway View)

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Luxury Room, 2 Single Beds, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Taj Club, Club Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed (Tranquility)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Taj Club, Club Room, 1 King Bed, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

  • 93 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Taj Club, Club Room, 2 Single Beds, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Luxury Room, 1 King Bed, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

  • 146 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Taj Club, Club Room, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Presidential Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

  • 418 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Luxury Room, 1 King Bed, Pool View

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Mumbai

With a stay at Taj Santacruz in Mumbai, you'll be 2.8 mi (4.5 km) from Juhu Beach and 2.9 mi (4.6 km) from MIDC Industrial Estate. .This luxury hotel is 4.5 mi (7.2 km) from U.S. Consulate General and 13.6 mi (21.8 km) from Gateway of India.

What's nearby

  • MIDC Industrial Estate - 4 min drive - 4.7 km
  • Juhu Beach - 4 min drive - 4.0 km
  • U.S. Consulate General - 6 min drive - 6.7 km
  • Jio World Convention Centre - 7 min drive - 7.0 km
  • Phoenix Market City Mall - 7 min drive - 7.3 km

Getting around

  • Western Express Highway Station - 3 min drive
  • Mumbai Vile Parle Station - 17 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 13 min drive

Restaurants

  • ‪Quarter Pillar - ‬4 min walk
  • ‪Tiqri Bar and Lounge - ‬3 min walk
  • ‪Namak - ‬1 min walk
  • ‪The Earth Plate - ‬1 min walk
  • ‪Ocean - ‬4 min walk

About this property

Taj Santacruz

Luxury hotel with 2 restaurants and a full-service spa
Taj Santacruz offers 279 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with DVD players. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Jiva Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Make yourself at home in one of the 279 guestrooms featuring iPod docking stations and minibars. 40-inch LED televisions and DVD players are provided, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Tiqri, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mumbai? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Tiqri - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
China Inc. - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rivea - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • China Inc.
  • Rivea
  • Tiqri

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Meals are not included in the breakfast and half board rates for children age 11 and younger.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 4250 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1500 for adults and INR 750 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 4250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:30 PM
No pets and no service animals are allowed at this property
Free in-room WiFi has a 4-device limit
Guests under 12 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Taj Santacruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 441 out of 577 reviews
Rating 8 - Good. 72 out of 577 reviews
Rating 6 - Okay. 28 out of 577 reviews
Rating 4 - Poor. 12 out of 577 reviews
Rating 2 - Terrible. 24 out of 577 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Second time here. Staff is great and food is great. Kids loved the pool.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sudharshan

Stayed 1 night in Mar 2025

10/10 Excellent

Prateep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Feb 2025

10/10 Excellent

Hemant

Stayed 1 night in Feb 2025

10/10 Excellent

Hemal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Neelam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ajay

Stayed 1 night in Feb 2025

10/10 Excellent

Chaitanya

Stayed 1 night in Feb 2025

10/10 Excellent

Vilsu

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Vasim

Stayed 1 night in Jan 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel

Lovely hotel with amazing rooms and bathroom. Everything was first class and the meal in the restaurant was excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Sagar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reason for my stay being the runway views which didn't disappoint! Overall the room was very spacious and well equipped. The location was ideal, within 15mins of the international terminal. Would definitely stay again and recommend to others.
Stayed 1 night in Jan 2025

6/10 Okay

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
was not offered breakfast that I purchased as part of my package with Expedia. I informed both. Neither expressed any concern. I did not waste time sorting it out, but will keep this mind when I book my next hotel via Expedia or consider where to stay during my next trip to Mumbai
Stayed 1 night in Feb 2025

10/10 Excellent

Puja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Priyanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service. Good facilities. Highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

CHIRAG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 1 night in Jan 2025

10/10 Excellent

bhavik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Arvin

Stayed 4 nights in Jan 2025

8/10 Good

Ondrej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Blessy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the entire property and especially the staff
Stayed 4 nights in Jan 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, room comfort
The service as usual was excellent The rooms are in need refurbishing
Stayed 3 nights in Jan 2025

6/10 Okay

Atul, Lubbock

Disliked: Staff & service, property conditions & facilities
This property is not anymore my favorite in Mumbai after the experience this time. The furniture is tired with stains, customer service is not consistent - the worst are the front office people. I am not going to stay here anymore.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024