Hotel Madarao

2.5 star property

Photo gallery for Hotel Madarao

Free WiFi
Lobby
Exterior
Reception
Bar (on property)

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Madarao-Kogen, Myoko, Niigata, 389-2257
  • Madarao Kogen Ski Resort
    ‪1 min drive‬
  • Tangram Ski Circus
    ‪3 min drive‬
  • Lake Nojiri
    ‪9 min drive‬

Room options

Family Room

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed OR 3 Twin Beds and 1 Twin Bunk Bed

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Basic Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

Triple Room, Shared Bathroom

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

Double or Twin Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Myoko

With a stay at Hotel Madarao in Myoko (Madarao Mountain Resort), you'll be a 1-minute drive from Madarao Kogen Ski Resort and 9 minutes from Lake Nojiri. .This ski hotel is 13.7 mi (22 km) from Nozawa Onsen Snow Resort and 8.2 mi (13.2 km) from Myoko Kogen.

What's nearby

  • Madarao Kogen Ski Resort - 1 min drive - 0.4 km
  • Tangram Ski Circus - 3 min drive - 3.0 km
  • Lake Nojiri - 9 min drive - 8.9 km
  • Ikenotaira Onsen Ski Resort - 16 min drive - 16.0 km
  • Akakura Onsen Ski Area - 17 min drive - 17.1 km

Getting around

  • Iiyama Station - 15 min drive
  • Kaesa Station - 21 min drive
  • Niigata Airport (KIJ) - 148 min drive

Restaurants

  • ‪レストランハイジ - ‬16 min walk
  • ‪すき家 - ‬12 min drive
  • ‪ネギと粉飯山本店 - ‬10 min drive
  • ‪かっぱ寿司新飯山店 - ‬12 min drive
  • ‪そば処富倉そば支店 - ‬12 min drive

About this property

Hotel Madarao

Slopeside fun with restaurant and bar/lounge
Hotel Madarao offers 48 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Myoko hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include ski-in/ski-out access.
Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Hotel Madarao has a restaurant on site.
Room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Ski-in/ski-out access

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Private or shared bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Madarao Iiyama
Madarao Iiyama
Hotel Madarao Hotel
Hotel Madarao Myoko
Hotel Madarao Hotel Myoko

Hotel Madarao Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 33 reviews
Rating 8 - Good. 5 out of 33 reviews
Rating 6 - Okay. 9 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 5 out of 33 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

6/10 Okay

Rob

Stayed 1 night in Feb 2025

6/10 Okay

Tasheena

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The stay was comfy. We, like many others, were highly dissatisfied with the included breakfast. The eggs were never cooked. We were literally served raw eggs and toast.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hostel style accomodation that has seen better days and is in need of a refresh. Rooms look very worn, bathrooms are outdated and half of them out of order
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
It was a fairly simple stay, with just the basics in the room. Since we live in Japan, were used to certain aspects of a hotel room here, such as a tea kettle and coffee, plus some cups - and we missed those things. On the other hand, it was great to sleep on a bed that was not as hard as most Japanese mattresses. The breakfast was nothing special, but it was definitely appreciated. The staff were all friendly and helpful, and it was a welcome treat to have them all speak English. Overall, the stay was nothing special, but it had everything we needed, and the location was excellent. I would likely stay here again.
Stayed 2 nights in Feb 2025

4/10 Poor

Boyd

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

allison

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Libo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was large. The staff was helpful. The breakfast was a little disappointing but at least it was free
Stayed 2 nights in Jan 2024

10/10 Excellent

Judyien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service. Room was cleaned fresh towels every day. Great area ski slope is a 5 minute walk away 10/10 recommend

8/10 Good

Samuel

Stayed 1 night in Dec 2021

10/10 Excellent

Alegna

Stayed 1 night in Dec 2021

10/10 Excellent

Lorrienda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!!!

Spacious and very clean!!! Friendly staff and close to everything.
Stayed 1 night in Dec 2021

10/10 Excellent

Marites

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
STAFF WAS VERY HELPFUL. CLEAN ROOM. THEY LET US USE THE DINING ROOM TO CELEBRATE NEW YEAR. STAFF WAS VERY FLEXIBLE.
Stayed 2 nights in Dec 2021

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 1 night in Dec 2021

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Very helpful! Lots of fun! Breakfast isn’t much but it’s better than nothing! :)
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
We were misdirected to the main madarao hotel then charged $75 to be picked up 60m away before we got there. Orher hotels many kms away took us home due to snow and bus was 1/4 price manny kms further. Meanwhile 3 hotel bus sat idle for next 4 days. Facilities were rundown. No safety rails on stairs to entry or ski store. Drying room heater turned off & foyer to conserve $. Underwhelming brealfast with occasional poor higeine. Requests made, nothing fixed in week multi room 10 pp group include no room heater, leaking toilet, not enough towels for persons booked to rooms, facilities nonexistant compared to claim on booking- infact no fridge, minibar, credit card facility, toiletries, crockery or, cutlery. The one vending machine out of order the whole week was only source of food or drink. Overall worse than a backpackers the locals avoid.
Stayed 6 nights in Jan 2019

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient on the ski slopes

A comfortable hotel right on the ski slopes. Could use a bit of maintenance (hotel lost power a few times due to overload but they quickly fixed it each time). But it was clean and comfortable and the staff were incredibly helpful. Convenience of ski hire shop and a great bar and food in the hotel. They also arrange easy trips to the snow monkeys which saved us so much time. Breakfast supplied each morning which was a bonus.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

6/10 Okay

Ray, Manila

Liked: Cleanliness, staff & service
Disliked: Room comfort

okay hotel, that needs an update

The hotel is a bit of an uphill walk to the actual ski area. It's not too far, about a 10 minute walk which is not bad... but going uphill plus snow and if you're carrying your ski gear, then it gets challenging. The staff was great and very accommodating. The folks at the front desk and ski rental place were very helpful. The facilities however, specially the rooms need some updating. The heating wasn't working well on my 2nd day, and on the third day it was just non-existent for the showers/sink and also for the room. Even without me requesting, the staff provided a portable heater which helped a little and offered extra blankets. Food options in the hotel and nearby - not a lot. Also make sure you bring cash (local currency).
Stayed 3 nights in Feb 2018

6/10 Okay

Ricardo

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

old, noicy and dirty hotel

old, noicy and dirty hotel, share shower room is old and hot water is not stable, so i have decide go to onsen in Madrao Kogen Hotel every night for 11nights : (
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

日本人にはお勧めできません

驚くことがたくさんありました。 まず、日本語が通じない。私は英語が理解できますが、話せなかったので、翻訳アプリが必要でした。あと、部屋についてはとても不満でした。バスルームでお湯がでない、ヒーターが壊れている、翌朝8時には電気が使えなくなります。大浴場はシャワールームに改装されていて、湯船に入ることができません。 夕食は近くのレストランで食べたかったのですが、どこも予約しないとだめなようで、仕方なく市街地まで行きました。 ホテルのスタッフは対応が良かったです。 このホテルは外国人専用という感じでしたので、海外旅行に行った気分でした。私と子供は大丈夫でしたが、海外経験のない夫にとってはとても辛い体験でした。
Stayed 1 night in Jan 2025

6/10 Okay

makoto

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities
何も無い〜
Stayed 1 night in Dec 2023