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Crowne Plaza Nairobi Airport by IHG

5.0 star property

Photo gallery for Crowne Plaza Nairobi Airport by IHG

Outdoor pool, pool loungers
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Exterior
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Gateway Mall
    ‪4 min drive‬
  • Nairobi National Park
    ‪12 min drive‬
  • Kenyatta International Convention Centre
    ‪15 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪3 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Customizable)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Customizable)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Bar (on property)

Argyle Grand Hotel Nairobi Airport

  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.5 out of 5, Wonderful, 513 reviews
Argyle Grand Hotel Nairobi Airport

About the area

Nairobi

With a stay at Crowne Plaza Nairobi Airport by IHG in Nairobi, you'll be 7.2 mi (11.6 km) from Nairobi National Park and 11.1 mi (17.9 km) from Kenyatta International Convention Centre. .This luxury hotel is 12.9 mi (20.7 km) from Sarit Centre and 13.1 mi (21.1 km) from Nairobi National Museum.

What's nearby

  • Gateway Mall - 4 min drive - 4.1 km
  • African Heritage House - 7 min drive - 8.9 km
  • Nairobi National Park - 12 min drive - 5.2 km
  • Kenyatta International Convention Centre - 15 min drive - 17.3 km
  • The Aga Khan University Hospital - 20 min drive - 21.7 km

Getting around

  • Syokimau Station - 17 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 10 min drive

Restaurants

  • ‪Paul Caffe - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Java House - ‬4 min drive
  • ‪Carribean Food Court - ‬14 min drive
  • ‪Amaica: The Restaurant - ‬4 min drive

About this property

Crowne Plaza Nairobi Airport by IHG

Luxury hotel with a full-service spa and airport shuttle service
Crowne Plaza Nairobi Airport by IHG offers 144 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 144 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at KITCHEN 9 RESTAURANT, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Nairobi? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
KITCHEN 9 RESTAURANT - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
AROMA COFFEE SHOP - Overlooking the garden, this coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours. Open daily.
VELOCITY BAR - This lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
SKY VIEW POOL BAR - This poolside rooftop bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • AROMA COFFEE SHOP
  • KITCHEN 9 RESTAURANT
  • SKY VIEW POOL BAR
  • VELOCITY BAR

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (71 centimetre high)
  • Grab bar near toilet (71 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2017
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 90.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Crowne Plaza Nairobi Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1004 reviews
Rating 8 - Good. 174 out of 1004 reviews
Rating 6 - Okay. 29 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald, Frisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
HIGH QUALITY THROUGHOUT. PROXIMITY TO THE AIRPORT VERY IMPORTANT SINCE TRAFFIC OUTSIDE THE PERIMETER CAN BE VERY SLOW
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, property conditions & facilities
Security. People great.,Rooftop bar.
Stayed 1 night in May 2025

8/10 Good

Marla, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel between flights and LOVED the free service to pick us up from the airport. Everyone was sooo wonderful. We liked the hotel, loved the staff. The food was not good, they need a new executive chef to improve the food.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for transiting Nairobi. Not much in walking distance but with a taxi or Uber you can visit several places.
Stayed 2 nights in May 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great spot for an overnight stay and being close to the airport. Room was nice and modern, staff friendly and food was okay. Free airport shuttle was really helpful and easy to locate at the airport. Hotel is gated so seemed quiet safe inside.
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great hotel if flying into or leaving Nairobi. Convenient location to airport. Professional staff and really nice hotel. Shout-out for great service to Arnold, Sharon and Rehab. Will definitely stay at the hotel again.
Stayed 1 night in May 2025

8/10 Good

Samuel

Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ginormous bed!
Stayed 1 night in May 2025

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport, would book anytime again.
Stayed 2 nights in May 2025

10/10 Excellent

Franz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please with friendly staff. Very clean overall.
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is always excellent the service providers are really so welcoming
Stayed 2 nights in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very convenient for people traveling through Jomo Kenyatta International Airport.
Stayed 1 night in May 2025

10/10 Excellent

Emanuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and good food! Staff were friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

mahendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Diego Fernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for safari transit. Clean, updated and safe.
Stayed 1 night in May 2025

10/10 Excellent

savetJureerat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JOSEPH

Stayed 1 night in May 2025

10/10 Excellent

Andrews Terku

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 3 nights in May 2025

10/10 Excellent

Ehinomen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location/proximity to the Nairobi Airport (15 min away) and shuttle service available. Wonderful staff and quality service all round. Rooms are world class. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Oubono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment I arrived at Crowne Plaza Nairobi, I was treated with warmth, attentiveness, and professionalism that exceeded every expectation. This hotel isn’t just a place to stay—it’s an experience of excellence, comfort, and heartfelt hospitality. The rooms were immaculate, spacious, and beautifully appointed—offering both luxury and tranquility. Every detail, from the bedding to the lighting, made me feel right at home while surrounded by refined elegance. What truly made this stay outstanding, however, was the incredible team. Each person I encountered went above and beyond to ensure I felt welcomed, cared for, and valued. Valery, Justin, Gilbert, Eric, Calvin, Sophia, Ashley, Wycliffe, Anna, Sarah, Leah, Michael, Arnold, and Moses—your dedication, kindness, and impeccable service are unforgettable. You represent the very best of what hospitality should be. Whether it was a warm greeting, personalized assistance, or just the genuine smiles I encountered throughout the hotel, every moment was a reminder of the high standards and heart-centered culture that make Crowne Plaza Nairobi a true gem. Thank you all for a five-star experience—I look forward to returning and recommending your hotel to everyone I know. Keep shining!
Stayed 1 night in May 2025

10/10 Excellent

Oubono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment I arrived at Crowne Plaza Nairobi, I was treated with warmth, attentiveness, and professionalism that exceeded every expectation. This hotel isn’t just a place to stay—it’s an experience of excellence, comfort, and heartfelt hospitality. The rooms were immaculate, spacious, and beautifully appointed—offering both luxury and tranquility. Every detail, from the bedding to the lighting, made me feel right at home while surrounded by refined elegance. What truly made this stay outstanding, however, was the incredible team. Each person I encountered went above and beyond to ensure I felt welcomed, cared for, and valued. Valery, Justin, Gilbert, Eric, Calvin, Sophia, Ashley, Wycliffe, Anna, Sarah, Leah, Michael, Arnold, and Moses—your dedication, kindness, and impeccable service are unforgettable. You represent the very best of what hospitality should be. Whether it was a warm greeting, personalized assistance, or just the genuine smiles I encountered throughout the hotel, every moment was a reminder of the high standards and heart-centered culture that make Crowne Plaza Nairobi a true gem. Thank you all for a five-star experience—I look forward to returning and recommending your hotel to everyone I know. Keep shining!
Stayed 2 nights in May 2025

2/10 Terrible

Olivia

Stayed 1 night in May 2025

10/10 Excellent

Lindsay, Harrogate

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport - free shuttle
Stayed 1 night in Mar 2025