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The Crossroads Hotel, Newburgh

3.0 star property

Photo gallery for The Crossroads Hotel, Newburgh

Reception
Exterior
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Room service

Explore the area

View map
5 Lakeside Rd, Newburgh, NY, 12550
  • Place, Ice Time Sports Complex
    ‪3 min walk‬
  • Place, United States Military Academy
    ‪12 min drive‬
  • Place, Woodbury Common Premium Outlets
    ‪15 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite

Premium bedding, down duvets, in-room safe, desk

Executive Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Accessible

Premium bedding, down duvets, in-room safe, desk

Executive Room, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Accessible

Premium bedding, down duvets, in-room safe, desk

Executive Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Newburgh

Located in Newburgh, The Crossroads Hotel, Newburgh is in the historical district, a 1-minute drive from Ice Time Sports Complex and 8 minutes from Motorcyclepedia Museum. .This hotel is 5.7 mi (9.2 km) from National Purple Heart Hall of Honor and 5.8 mi (9.3 km) from New Windsor Cantonment State Historic Site.

What's nearby

  • Ice Time Sports Complex - 3 min walk - 0.3 km
  • Resorts World Hudson Valley - 2 min drive - 4.0 km
  • United States Military Academy - 12 min drive - 22.1 km
  • Woodbury Common Premium Outlets - 15 min drive - 34.3 km
  • LEGOLAND® New York - 19 min drive - 40.0 km

Getting around

  • Harriman Station - 23 min drive
  • Stewart Intl. Airport (SWF) - 7 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Cumberland Farms - ‬12 min walk
  • ‪Johnny's Pizzeria - ‬2 min drive
  • ‪Arby's - ‬6 min walk
  • ‪Flaming Grill & Buffett - ‬5 min drive

About this property

The Crossroads Hotel, Newburgh

The Crossroads Hotel, Newburgh offers 124 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Newburgh
Four Points Sheraton Newburgh Stewart Airport Hotel
Four Points Sheraton Stewart Airport Hotel
Four Points Sheraton Newburgh Stewart Airport
Four Points Sheraton Stewart Airport
The Crossroads Hotel, Newburgh Hotel
The Crossroads Hotel, Newburgh Newburgh
The Crossroads Hotel, Newburgh Hotel Newburgh
Four Points by Sheraton Newburgh Stewart Airport
The Crossroads Hotel Newburgh Ascend Hotel Collection

The Crossroads Hotel, Newburgh Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 252 out of 730 reviews
Rating 8 - Good. 163 out of 730 reviews
Rating 6 - Okay. 118 out of 730 reviews
Rating 4 - Poor. 86 out of 730 reviews
Rating 2 - Terrible. 111 out of 730 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Sharon

Stayed 1 night in Nov 2025

8/10 Good

Sharon

Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Room was clean, bed & pillows were comfortable. Carpets in hallway were dirty. Housekeepers did not leave wash cloths when making room. Overall ok if all you need is a place to sleep
Stayed 2 nights in Nov 2025

6/10 Okay

Kayla

The room was ok. It was definitely outdated and they attempted to make some renovations but it fell short. Wallpaper was peeling and some areas in the bathroom could use some attention. The restaurant inside the hotel was not open and could use some TLC. None of the ice makers were functional when we stayed.
Stayed 1 night in Oct 2025

8/10 Good

Gino

Liked: Cleanliness
Disliked: Staff & service, amenities
2nd time at this hotel! Room was great but the upkeep of property is terrible! Major damage onbwalks on floor itself!
Stayed 2 nights in Nov 2025

2/10 Terrible

Daniel, Buchanan

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
If I could select zero stars I would. The whole building smelled like mold and marijuana. Elevator was out of service. The ceiling in the room was falling apart and carpet had some questionable stains. Couldn’t stay the whole night, left that same night.
Stayed 1 night in Nov 2025

10/10 Excellent

Florentino

Stayed 5 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Great staff and great stay
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
GREAT stay and staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jillian

Stayed 1 night in Nov 2025

8/10 Good

Boris

Stayed 1 night in Nov 2025

10/10 Excellent

Shalanda

Stayed 1 night in Nov 2025

2/10 Terrible

Daniel

Liked: Cleanliness, staff & service
can hear everything
Stayed 1 night in Nov 2025

4/10 Poor

Dominic

Stayed 6 nights in Oct 2025

2/10 Terrible

Neequel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel look horrible had a leak. There were roaches in the hotel room as well as stingbugs and lady bugs. I won’t ever stay there again and if could give zero stars I would. Do yourself a favor and sleep somewhere else for a peace of mind and comfort.
Stayed 1 night in Nov 2025

6/10 Okay

Bright

Stayed 1 night in Nov 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Nov 2025

6/10 Okay

marcus

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Rooms were comfy fromt desjnwas nice juss a lot of fumigations need to take place was too much bugs
Stayed 1 night in Nov 2025

2/10 Terrible

Dustin

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were very good. Upon entering the third floor there was a massive leak on the ceiling and mold. When entering the room there was a leak in the corner of the room. The amount of noise was terrible with kids running up and down the hall screaming at 2am obnoxious and the amount of people having arguments and yelling at each on the hall in the early morning around 1am-3am was not ideal for people trying to sleep. Overall I would not recommend this place to anyone. No respect for other guest sleeping and staying there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to West Point, clean nice staff. Beds comfy, bathroom clean. Great for the money. Allowed us early checkin to get to an event on time.
Stayed 1 night in Nov 2025

6/10 Okay

Eva

Stayed 1 night in Nov 2025

10/10 Excellent

Raul

Stayed 1 night in Oct 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, room comfort
We were near the area where the staff worked and the laundry room. A bit noisy.
Stayed 1 night in Oct 2025

4/10 Poor

Ronald

Felt like someone had smoked in the room right before we got there. Also mold on
Stayed 1 night in Nov 2025