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Hampton Inn & Suites Nashville/Franklin (Cool Springs)

2.5 star property

Photo gallery for Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Restaurant
Exterior
View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Housekeeping

Explore the area

View map
7141 S Springs Dr, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪3 min walk‬
  • The Factory
    ‪7 min drive‬
  • Franklin Theatre
    ‪8 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Pool View (Shower Only)

Outdoor pool

Room, 1 King Bed, Pool View (Shower Only)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(11 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Outdoor pool

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

Outdoor pool

Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Large)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Large)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Outdoor pool

Room, 2 Queen Beds, Non Smoking, Pool View

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

8.6 out of 10
Excellent
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower Only)

27-inch TV with digital channels, video game console

Room, 1 King Bed with Sofa bed (Shower Only)

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

Outdoor pool

Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,010 reviews
The price is NZ$192
includes taxes & fees
28 Sept - 29 Sept
Hyatt Place Nashville/Franklin/Cool Springs

About the area

Franklin

With a stay at Hampton Inn & Suites Nashville/Franklin (Cool Springs) in Franklin, you'll be connected to a shopping center, just a 3-minute walk from CoolSprings Galleria and within a 5-minute drive of Aspen Grove Park. .This hotel is 12.2 mi (19.6 km) from Nashville Zoo and 16.2 mi (26.1 km) from Belmont University.

What's nearby

  • CoolSprings Galleria - 3 min walk - 0.3 km
  • Aspen Grove Park - 15 min walk - 1.3 km
  • The Factory - 7 min drive - 7.6 km
  • Crockett Park - 7 min drive - 6.5 km
  • Franklin Theatre - 8 min drive - 8.6 km

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪California Pizza Kitchen - ‬9 min walk
  • ‪Panera Bread - ‬8 min walk
  • Starbucks

About this property

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Pet-friendly hotel with free breakfast connected to a shopping center in Franklin
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers 127 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 127 guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while video-game consoles and digital programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 6 AM to 10 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with digital channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 15 2025 to March 15 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 10.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
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Reviews

Hampton Inn & Suites Nashville/Franklin (Cool Springs) Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 323 out of 603 reviews
Rating 8 - Good. 179 out of 603 reviews
Rating 6 - Okay. 60 out of 603 reviews
Rating 4 - Poor. 26 out of 603 reviews
Rating 2 - Terrible. 15 out of 603 reviews

Reviews

10/10 Excellent

Kacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had misbooked a previous hotel so we had to continue another four hours on our trip. We were going on 30 hours of no sleep and when we called, reception immediately changed our reservation to allow us to check in early. The two women in reception were absolutely wonderful, greeted us with so much kindness and hospitality. It made a world of difference to us.
Stayed 1 night in Jun 2025

4/10 Poor

Natalie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The hotel itself was nice. I was very disappointed that we had to change rooms in the middle of our stay. We woke up after the first night and our ceiling (on the second floor) was leaking. It was leaking bad enough that it woke us up at 5:30am (after going to bed at 1:30). We finally got out of bed because we could hear multiple leaks and then we could hear splashing. We went down for breakfast at 6:30 because we couldn’t go back to sleep. The hotel did allow us to switch rooms right away, but we had to pack up and move in the middle of our stay. I have never had something like this happen before. The next morning when I took a shower, the conditioner was completely empty (shampoo and body wash was fine) and the shower drain wasn’t working well. The bed in the first room was a lot more comfortable than the second. Overall, it was a nice hotel with great breakfast, but it was disappointing to have to move rooms in the middle of our stay.
Stayed 2 nights in May 2025

6/10 Okay

Kelly, seattle

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Checking in all was good. Yes eco-friendly on the surface but no recycle. You should check that info on the booking site matches the hotel site. I specifically booked here because check out was supposed to be noon. It wasn’t. Our room was never cleaned during our stay. I asked for more towels. After some back and forth we never got them. The buffet is monitored but the tables were never cleaned by staff.
Stayed 3 nights in May 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but . . .

The staff was great, but the tv. though on, continously lost video and audio. Breakfast was pretty good.
Stayed 1 night in May 2025

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Erin

Travelled with family

Paid for two nights only stayed one

I canceled one night, Friday, April 26 via the Hotels app and when I arrived on Saturday I was told third party did not cancel my reservation Friday.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room
Stayed 4 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate hotel. A little dated, but fit our needs. Convenient to everywhere we wanted to go, including downtown. Breakfast was nice. The main thing we didn’t care for were the flat pillows(requested new ones and they were the same). And the TV would just turn off after a while for no known reason. We would still stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis Ferrer, Aiea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Just have one request and that’s to get firmer pillows at least.
Stayed 4 nights in Mar 2025

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hotel. Would definitely stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tami

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean entry and room. Enjoyed the breakfast in the mornings. Good variety, and tasty items for hotel free food.
Stayed 2 nights in Mar 2025

10/10 Excellent

JENNIFER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of best Hampton in the chain
Stayed 1 night in Feb 2025

6/10 Okay

Kozue

Liked: Staff & service
Dirty
Stayed 1 night in Mar 2025

10/10 Excellent

Xochil

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and very helpful person at the desk.
Stayed 1 night in Mar 2025

10/10 Excellent

Janaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!! We will definitely book again if in the area!
Stayed 2 nights in Feb 2025