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The Westin Brisbane

5.0 star property

Photo gallery for The Westin Brisbane

Outdoor pool, free pool cabanas, pool loungers
Down duvets, pillow-top beds, minibar, in-room safe
Exterior
Down duvets, pillow-top beds, minibar, in-room safe
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

View map
111 Mary Street, Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪3 min walk‬
  • Place, Waterfront Brisbane
    ‪3 min walk‬
  • Place, Treasury Building
    ‪5 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪20 min drive‬

Room options

View all photos for Westin, Room, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Westin, Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Room, 2 Double Beds

Down duvets, pillow-top beds, minibar, in-room safe

Westin, Room, 2 Double Beds

9.4 out of 10
Exceptional
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, City View

Down duvets, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(13 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Club Room, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Westin, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Club Room, 1 Double Bed

Down duvets, pillow-top beds, minibar, in-room safe

Westin, Club Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, City View

Down duvets, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Club Suite, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, minibar, in-room safe

Westin, Club Suite, 1 King Bed with Sofa bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed, City View (Balcony)

Down duvets, pillow-top beds, minibar, in-room safe

Club Suite, 1 King Bed, City View (Balcony)

  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, City View (Balcony)

Down duvets, pillow-top beds, minibar, in-room safe

Premium Suite, 1 King Bed, City View (Balcony)

  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Brisbane

The Westin Brisbane is centrally located in Brisbane, a 4-minute walk from Waterfront Brisbane and 5 minutes by foot from Queen Street Mall. .This luxury hotel is 0.7 mi (1.2 km) from Treasury Building and 1.5 mi (2.4 km) from The Gabba.

What's nearby

  • Queen Street Mall - 3 min walk - 0.3 km
  • Waterfront Brisbane - 3 min walk - 0.3 km
  • Treasury Building - 5 min walk - 0.5 km
  • Brisbane City Botanic Gardens - 5 min walk - 0.5 km
  • Brisbane City Hall - 7 min walk - 0.6 km

Getting around

  • Brisbane Central Station - 10 min walk
  • Brisbane Airport (BNE) - 25 min drive

Restaurants

  • ‪The Hideout Speciality Coffee - ‬2 min walk
  • ‪The Maillard Project - ‬3 min walk
  • ‪Mr Edward's Alehouse - ‬3 min walk
  • ‪Purr & Shine - ‬3 min walk
  • ‪The Croft House - ‬2 min walk

About this property

The Westin Brisbane

Luxury hotel with 2 restaurants and a full-service spa
The Westin Brisbane offers 298 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters. 55-inch LED televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 298 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters. 55-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at The Charles, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Brisbane? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 6 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11 AM.
The Westin Brisbane has 2 restaurants serving breakfast, lunch, and dinner.
The Charles - This restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar. Open daily.
Nautilus Pool Bar - This poolside bar serves light fare only. Open select days.
Settimo - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11 AM on weekends; AUD 49 to 49 for adults and AUD 24.50 to 24.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Nautilus Pool Bar
  • Settimo
  • The Charles

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift (170 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 49 to 49 for adults, and AUD 24.50 to 24.50 for children
  • Covered valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Westin Brisbane Hotel
Westin Brisbane
The Westin Brisbane Hotel
The Westin Brisbane Brisbane
The Westin Brisbane Hotel Brisbane

The Westin Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 636 reviews
Rating 8 - Good. 144 out of 636 reviews
Rating 6 - Okay. 36 out of 636 reviews
Rating 4 - Poor. 17 out of 636 reviews
Rating 2 - Terrible. 10 out of 636 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The choice at the breakfast buffet was a bit limited for me as I like lots of fresh fruits, cereals and breads. The range was pretty limited for a hotel of this standard. However the staff were fantastic and we had a very comfortable stay.
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Lawrence T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you learn how to work the lights and find the restaurant, it's a great hotel
Stayed 2 nights in Sep 2025

8/10 Good

Wan Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lawrence T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and helpful. Our room lighting was installed to save power but was difficult to navigate. The phone to call the front desk didn't work. But the location was great so we will come again!
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Home like feeling close to everything we needed
Stayed 1 night in Sep 2025

10/10 Excellent

MELISSA

Stayed 1 night in Sep 2025

10/10 Excellent

Biljana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and helpful staffing
Stayed 3 nights in Aug 2025

8/10 Good

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it’s a little bit pricey but we had a very pleasant stay, breakfast is good, staff are friendly and location is great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Belkys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

KAI CHING PETER

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is really central and convenient for businesses. The reception staffs are nice, but their efficiency is pretty slow, even in European standards. Love the welcome drinks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I had stayed there and I hope to be back again. Amazing room, incredible hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Kayo

Stayed 3 nights in Aug 2025

10/10 Excellent

Kayo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

RENU

Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed in the suite was terrible, as it was not even flat. One side of the bed is lower than the other side. And shaking! The suite included 2 breakfasts but only 1 bathrobe.
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Stayed 2 nights in Jul 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Carly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice property and overall enjoyed our stay however service was quite slow including the restaurant service. Good location and within walking distance to Eagle Street Wharf for easy ferry access.
Stayed 1 night in Aug 2025

10/10 Excellent

Neil, Toowoomba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has all the features either in-house or near by.
Stayed 1 night in Aug 2025

4/10 Poor

Christine

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
My friends room was not cleaned properly she was also charged extra for the Saturday night stay, I had provided proof of the quote for both rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chui Wa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay 👍
Stayed 1 night in Aug 2025

8/10 Good

Sean Paul

Liked: Cleanliness, staff & service, room comfort

Nice pool and gym

I would not stay here again for the that money. The service lets it’s down and the over all feel of the hotel. Must say has a nice pool and gym.
Stayed 1 night in Jul 2025