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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Lobby
Reception
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Place, Saint Thomas Medical Partners
    ‪15 min walk‬
  • Place, SOAR Adventure Tower
    ‪2 min drive‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(104 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(51 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Hyatt House Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,001 reviews
The price is NZ$240
includes taxes & fees
11 Feb - 12 Feb
Hyatt House Nashville/Franklin/Cool Springs

About the area

Franklin

Located in Franklin, Tru by Hilton Franklin Cool Springs Nashville is within a 10-minute drive of The Factory and CoolSprings Galleria. .This hotel is 4.3 mi (6.9 km) from Franklin Theatre and 4.8 mi (7.7 km) from Lotz House Museum.

What's nearby

  • Saint Thomas Medical Partners - 15 min walk - 1.3 km
  • SOAR Adventure Tower - 2 min drive - 2.8 km
  • CoolSprings Galleria - 3 min drive - 4.5 km
  • Vanderbilt University - 19 min drive - 34.1 km
  • Broadway - 20 min drive - 35.5 km

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪Blimpie - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Oscar's Taco Shop - ‬3 min drive
  • ‪Steak 'n Shake - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel with free parking, in the vicinity of The Factory
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Franklin Cool Springs Nashville. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 795 out of 1006 reviews
Rating 8 - Good. 142 out of 1006 reviews
Rating 6 - Okay. 41 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bob

Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Nov 2025

6/10 Okay

Ken

Stayed 2 nights in Nov 2025

8/10 Good

Leonard, Rancho Santa Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Limited breakfast. Friendly staff. Easy parking.
Stayed 3 nights in Nov 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was welcoming and friendly. The rooms were clean and comfortable, very nice size.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, bed was comfy, and check in was smooth.
Stayed 2 nights in Oct 2025

8/10 Good

Rosemarie, Chicago

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean property and free easy parking
Stayed 1 night in Oct 2025

8/10 Good

Reid

Stayed 3 nights in Oct 2025

8/10 Good

Alan

Stayed 1 night in Oct 2025

10/10 Excellent

SUZANNA

Stayed 1 night in Oct 2025

10/10 Excellent

Kornelis, Independence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Jerome

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Chrissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!! Clean, awesome staff, quiet, easy to get to everything - loved our stay here! The breakfast was phenomenal! Pancakes seriously tasted like IHOP, they offered whipped cream, sprinkles and chocolate chips for my kids, lots of cereals to choose from, eggs & bacon or sausage, oatmeal….everything was really good!
Stayed 3 nights in Oct 2025

10/10 Excellent

Victor

Stayed 2 nights in Oct 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Some days the room was straightened up. Others we came back that afternoon and it looked exactly like when we left
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was extremely clean. Staff was friendly. The rooms are very clean but no furniture to sit in other than an office desk chair. Walls are thick and noise is a minimum.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking lot is well lit. Did not have breakfast no time...
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness
This small boutique hotel is good for the quick easy stay. Nothing terribly fancy but serves as more than adequate and cost-effective space to bed-down while visiting the greater Nashville area
Stayed 3 nights in Oct 2025

10/10 Excellent

brandon

Stayed 1 night in Oct 2025

10/10 Excellent

Carrie, Hixson

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great everything was clean… the $75 pet fee was unexpected and honestly pretty high… But they did accommodate the request for ground floor having a pet , that helped… I just don’t like surprises…
Stayed 1 night in Oct 2025

10/10 Excellent

shannon

Stayed 1 night in Oct 2025

10/10 Excellent

Ralph D

Liked: Cleanliness
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

al

Stayed 1 night in Oct 2025