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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Snack bar
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1001 Knoll Top Lane, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Franklin Theatre
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(46 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(87 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,008 reviews
The price is NZ$191
includes taxes & fees
5 Oct - 6 Oct
Hyatt Place Nashville/Franklin/Cool Springs

About the area

Franklin

Located in Franklin, Tru by Hilton Franklin Cool Springs Nashville is within a 10-minute drive of The Factory and CoolSprings Galleria. .This hotel is 4.3 mi (6.9 km) from Franklin Theatre and 4.8 mi (7.7 km) from Lotz House Museum.

What's nearby

  • CoolSprings Galleria - 3 min drive - 4.5 km
  • The Factory - 5 min drive - 5.2 km
  • Franklin Theatre - 7 min drive - 6.9 km
  • Lotz House Museum - 8 min drive - 7.6 km
  • Carnton Plantation - 8 min drive - 6.5 km

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Drury Plaza Hotel Nashville Franklin - ‬4 min drive
  • ‪Steak 'n Shake - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel with free breakfast, in the vicinity of The Factory
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Franklin Cool Springs Nashville. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1005 reviews
Rating 8 - Good. 151 out of 1005 reviews
Rating 6 - Okay. 41 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mahmoud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, clean hotel. We stay there every time we come through Nashville.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely clean, great breakfast, a new fav!

It was our first stay at a Tru by Hilton and we were impressed! Exceptionally clean. Great breakfast with pancakes(with a bunch of toppings), egg white frittatas, and pork sausage. Also oatmeal, yogurt, pastries. Coffee with liquid creamer in the pumps(this is a plus for me) half-n-half, and a variety of sugars. We loved that they had a pool table, a lot of board games, and a variety of seating in the lobby. We honestly thought it was brand new with its condition but it has been open since 2021! The only negatives aren’t a huge deal to us, but the pillows are not comfy (they flatten) and there are not many channels on the tv (but you can sign in to your various streaming services.
Stayed 1 night in Jun 2025

4/10 Poor

colleen

Disliked: Amenities, property conditions & facilities
The selection of breakfast items was limited.
Stayed 1 night in Jun 2025

10/10 Excellent

Lita

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and perfect location
Stayed 2 nights in May 2025

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but the beds were very comfortable and the sheets as smooth as butter. I recommend putting some seating outdoors. We did not eat the breakfast but it looked very clean and well displayed.
Stayed 2 nights in May 2025

8/10 Good

Scotty

Convenience
Stayed 1 night in Apr 2025

6/10 Okay

Roy, Lenoir City

Travelled with partner
Liked: Cleanliness
Liked shampoo conditioner etc, breakfast was good, bed was clean and comfortable. Showers were small we are large and x large sized people. Only one pool table though, a couple pool tables would be better or an option of another game since there was enough space.
Stayed 2 nights in May 2025

8/10 Good

Mike

Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly,helpful,and clean
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in May 2025

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities
No swimming pool. No coffee pot in room. At least no hot tub,spa. I should have looked at the amenities better.
Stayed 4 nights in May 2025

10/10 Excellent

mary, crawfordville

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We absolutely love this hotel! First time traveling with our fur baby and he loved it too!!
Stayed 2 nights in May 2025

8/10 Good

Peggy

Stayed 3 nights in May 2025

6/10 Okay

MICHAEL R

Travelled with family
Disliked: Amenities
Too expensive for your amenities.No pool, no coffee in room. Refrigerator but no microwave.
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Excellent property, quiet and very clean
Stayed 1 night in May 2025

10/10 Excellent

Pernell

Travelled with family
Liked: Amenities
Nice area. Will be even better when the construction is completed. It’s not noisy just makes it difficult to walk to nearby restaurants and businesses. Minor inconvenience. The other features of this property far outweigh the construction issue. Friendly staff, clean rooms. We’ve stayed here around 3 times in the last couple of years.
Stayed 1 night in May 2025