Worst hotel experience ever.
I had called beforehand and gotten confirmation that it was possible to have 2 adults and 3 kids in a family room, where one of the kids was 5 years of age and would sleep in a crib beside one of the beds. However, when I arrived at the hotel, the woman at check-in demanded that I order two hotel rooms instead of one. When I presented her with the passports, she shouted that one passport was missing, even though I showed her 5 passports. She reluctantly accepted, but then gave me 7 (!) tickets for the shuttle bus the next morning, as if she wanted to tell me that I had too many kids or something.
Other than the bad experience at check-in, the water in the pool was freezing cold, and the shuttle bus was delayed both ways. I will not stay at this hotel again.