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Best Western Plus New Orleans Airport Hotel

2.5 star property

Photo gallery for Best Western Plus New Orleans Airport Hotel

Lobby
Premium bedding, pillow-top beds, in-room safe, individually furnished
Outdoor pool
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
189 W Airline Dr, Kenner, LA, 70062
  • Treasure Chest Casino
    ‪11 min drive‬
  • Destrehan Plantation
    ‪12 min drive‬
  • Audubon Zoo
    ‪22 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Inn & Suites New Orleans Airport North

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (1461)
The price is NZ$193
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Comfort Inn & Suites New Orleans Airport North

About the area

Kenner

Located in Kenner, Best Western Plus New Orleans Airport Hotel is in the business district, within a 15-minute drive of Pontchartrain Center and Treasure Chest Casino. .This hotel is 7.8 mi (12.5 km) from Clearview Mall and 9.3 mi (14.9 km) from Lakeside Shopping Center.

What's nearby

  • Pontchartrain Center - 11 min drive - 11.2 km
  • Treasure Chest Casino - 11 min drive - 11.2 km
  • Destrehan Plantation - 12 min drive - 15.8 km
  • Tulane University - 21 min drive - 20.7 km
  • Audubon Zoo - 22 min drive - 21.5 km

Getting around

  • New Orleans Union Passenger Terminal - 20 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 4 min drive

Restaurants

  • ‪Emeril’s Table - ‬10 min drive
  • ‪MoPho - ‬9 min drive
  • ‪Folse Market - ‬9 min drive
  • ‪Bar Sazerac - ‬10 min drive
  • ‪Shake Shack - ‬10 min drive

About this property

Best Western Plus New Orleans Airport Hotel

Hotel with free breakfast, in the vicinity of Pontchartrain Center
Best Western Plus New Orleans Airport Hotel offers 70 air-conditioned accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 70 individually furnished guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus New Orleans Airport Hotel. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Kenner? This hotel has 450 square feet (42 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (450 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Extended parking fee: USD 8 per day
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8 AM to 10 PM
A car is recommended for transportation to and from this property

Property is also known as

Best Western Plus New Orleans Airport Hotel Kenner
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Best Western Plus New Orleans Airport Hotel Hotel Kenner

Best Western Plus New Orleans Airport Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 448 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Allan

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Comfortable clean no dining establishments nearby
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

8/10 Good

Tracie, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a couple times for work trips. Good place to stay. Clean, safe, economical, good breakfast, helpful staff.

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Roberto, St Paul

Business traveller
Disliked: Staff & service
Possibly the worse staff ever. Avoid this place if you can.
Stayed 1 night in Mar 2025

2/10 Terrible

Patricia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Very uncomfortable mattress/smoke smell hallway

The hotel was nice & clean but the mattress was absolutely horrible. We couldn’t sleep comfortably due to feeling the springs in the mattress. It was suppose to be smoke free but the entire hallway smelled like smoke. We had to wait seversl minutes for the receptionist to quit smoking her cigarette outside to check us in as we were running late for a meeting nearby. Won’t stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Jan 2025

2/10 Terrible

Hope

Stayed 2 nights in Feb 2025

6/10 Okay

Deandrea

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The room was decent and spacious. TV wasn’t working at first but after a few troubleshooting tips from front desk it finally came on. Front desk staff at check in and check out were VERY RUDE!! At checkout the guy REFUSED to give me a receipt for my staff, only telling me it’ll be emailed to me later in the day. If you’re a Best Western Rewards member none of your extra perks will be offered here. Breakfast was offered 6:00-9:30a but didn’t try it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love hove clean it was and the staff where really helpful with everything I need
Stayed 3 nights in Feb 2025

6/10 Okay

Linchun

Stayed 4 nights in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Staff & service
Staff are wonderful and go out of their way to help. The building is a bit dated tho. Hard mattresses and old TV’s. The sink drain in our bathroom was very slow to drain and the shower had weak pressure. The rooms also have a Keurig but we couldn’t use ours as it looked like it had never been cleaned (had a used pod in it and was full of coffee grinds). Breakfast was edible.
Stayed 1 night in Feb 2025

8/10 Good

Bobbie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Mary recommended restaurants and tourist places. She made our stay very enjoyable.
Stayed 6 nights in Feb 2025

8/10 Good

Irma A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

gabby

Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Stayed 9 nights in Feb 2025

8/10 Good

Erick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV doesn’t work. Connection issue.
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean facilities! A little out of the way but it was perfect for us for the week of the Superbowl and then to be near the airport when we are leaving
Stayed 4 nights in Feb 2025

10/10 Excellent

DHIRAJ, EDMONTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jan 2025