Best Western Plus New Orleans Airport Hotel

2.5 star property

Photo gallery for Best Western Plus New Orleans Airport Hotel

Lobby
Premium bedding, pillow-top beds, in-room safe, individually furnished
Exterior
Lobby
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
189 W Airline Dr, Kenner, LA, 70062
  • Place, Morgan Playground
    ‪3 min drive‬
  • Place, Caesars Superdome
    ‪23 min drive‬
  • Place, Audubon Zoo
    ‪23 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪3 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(54 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Pillow Top Mattress, 40 Inch Led Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Pillow Top Mattress, 40 Inch Led Television, Microwave and Refrigerator, Sofabed

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pillow Top Mattress, 40 Inch Led Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

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About the area

Kenner

Located in Kenner, Best Western Plus New Orleans Airport Hotel is in the business district, within a 15-minute drive of Treasure Chest Casino and Pontchartrain Center. .This hotel is 7.9 mi (12.6 km) from Clearview Mall and 9.3 mi (15 km) from Lakeside Shopping Center.

What's nearby

  • Morgan Playground - 3 min drive - 2.2 km
  • Caesars Superdome - 23 min drive - 29.0 km
  • Audubon Zoo - 23 min drive - 22.2 km
  • Canal Street - 24 min drive - 29.3 km
  • Bourbon Street - 25 min drive - 30.0 km

Getting around

  • New Orleans Union Passenger Terminal - 25 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 9 min drive

Restaurants

  • ‪RaceTrac - ‬3 min drive
  • ‪Emeril’s Table - ‬11 min drive
  • ‪Café du Monde - ‬11 min drive
  • ‪Shake Shack - ‬11 min drive
  • ‪Bar Sazerac - ‬11 min drive

About this property

Best Western Plus New Orleans Airport Hotel

Hotel with free parking, in the vicinity of Pontchartrain Center
Best Western Plus New Orleans Airport Hotel offers 70 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 70 individually furnished guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus New Orleans Airport Hotel. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Kenner? This hotel has 450 square feet (42 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 8 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (450 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Extended parking fee: USD 8 per day
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8 AM to 10 PM
A car is recommended for transportation to and from this property

Property is also known as

Best Western Plus New Orleans Airport Hotel Kenner
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Best Western Plus New Orleans Airport Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 479 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Tahj

Stayed 1 night in Oct 2025

10/10 Excellent

Hok Chi

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities
Didnt do breakfest because of early flight. The young guy at the counter was excellent. Computers were down and he handled it like pro. You need to keep this guy. We brought him pizza from brick oven. Thats how good he was. Didnt make yall problem, our problem.
Stayed 1 night in Oct 2025

10/10 Excellent

Shaquera

Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Tina was wonderful. Our TV didn’t work and she made sure that we had a room with a working TV.
Stayed 1 night in Oct 2025

2/10 Terrible

EMILIARYS

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Natashia

Stayed 2 nights in Oct 2025

10/10 Excellent

Derrick

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Nuva

Stayed 1 night in Oct 2025

10/10 Excellent

Kwana

Stayed 1 night in Oct 2025

4/10 Poor

EMILIARYS

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The bathroom in the room was a little neglected in terms of cleanliness, but what caught my attention the most was that the staff knocked on my door at 10:20 am and I was supposed to leave at 11 am. Otherwise, the staff was friendly.
Stayed 1 night in Oct 2025

6/10 Okay

Dawn, Moraga

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet without road noise, no overhead noise from planes. Parking was good and everything you need within 15 mins.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
parking lot was well lit at night with plenty of parking space
Stayed 1 night in Oct 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Information about breakfast on a sign easily readable.
Stayed 1 night in Oct 2025

6/10 Okay

Darryl, Hampton

Travelled with partner
Disliked: Cleanliness
One manager ( man ) was short with guest and rude will another manager ( lady was very nice )
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great, it gave safe and secluded. I would definitely stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Reinaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor in trabajo en equipo super Profesional, un area espectacular la ciudad de Kenner impresionante, nos encanto sus genre muy amables, todo limpio
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, rooms were as always, quite clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and convenient
Stayed 1 night in Sep 2025

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Jul 2025