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Embassy Suites by Hilton New Orleans

3.5 star property

Photo gallery for Embassy Suites by Hilton New Orleans

Dining
Meeting facility
View from room
1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Parking available

Explore the area

View map
315 Julia St, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

8.6 out of 10
Excellent
(184 reviews)
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

8.4 out of 10
Very good
(61 reviews)
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(38 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

New Orleans

With a stay at Embassy Suites by Hilton New Orleans, you'll be centrally located in New Orleans, just a 3-minute walk from Ernest N. Morial Convention Center and 9 minutes by foot from Canal Street. .This hotel is 0.5 mi (0.8 km) from National World War II Museum and 0.5 mi (0.9 km) from Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Canal Street - 8 min walk - 0.7 km
  • Bourbon Street - 13 min walk - 1.2 km
  • Port of New Orleans - 16 min walk - 1.4 km

Getting around

  • St. Charles at Julia Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Easy Virtue - ‬3 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Briquette - ‬2 min walk
  • ‪JOLIE - ‬1 min walk

About this property

Embassy Suites by Hilton New Orleans

Hotel with free breakfast, 9-minute walk to Canal Street
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 280 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in New Orleans? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 987 out of 1937 reviews
Rating 8 - Good. 415 out of 1937 reviews
Rating 6 - Okay. 210 out of 1937 reviews
Rating 4 - Poor. 120 out of 1937 reviews
Rating 2 - Terrible. 205 out of 1937 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Maya

Travelled with family
Liked: Staff & service

AC not working!!!!

The lobby was beautiful. Valet was fast. Breakfast was amazing. HOWEVER. The first room they gave us the AC wasn't workng. Now I unpacked and took a shower and had to re pack and move to another room which the AC was great but so noisy the kids couldnt sleep on the sofa bed so they crammed into the king size bed. We are talking about me my husband and 3 kids on a king size. I paid extra for a embassy suites for the convenience of having a seperate room for me and my husband and the 3 kids slumber party it in the living area. I did not get what I paid for. It was inconvenient. No one slept properly.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy
Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mildred and Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were nice and if you have the 14th floor or higher you have amazing views
Stayed 2 nights in Jul 2025

6/10 Okay

Charee

Travelled with family
Liked: Staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Xavier

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was amazing. Ice machine on our floor didn’t work. Food was amazing. 3rd floor hallway smelled bad.
Stayed 2 nights in Jul 2025

10/10 Excellent

isabell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Rooms are warm when ac was on all night. Bathtub gets clogged easily.
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost of valet price is ridiculous …paying a good price for the rooms. Then parking really pissed us off. overall everything else was great!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Dineasi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay with excellent customer service
Stayed 3 nights in Jul 2025

8/10 Good

Minne Hong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay.
Stayed 3 nights in May 2025

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so kind!
Stayed 1 night in Jun 2025

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times and the experience is always pleasant. The entire staff are so professional and extremely nice. The price also reasonable. This is my spot to stay when I come to New Orleans if I do not have to be on the strip for special event.
Stayed 1 night in Jun 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious.
Stayed 3 nights in May 2025

10/10 Excellent

Nicolle

Stayed 5 nights in Jul 2025

10/10 Excellent

Nicolle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and very accommodating staff
Stayed 1 night in Jul 2025

6/10 Okay

Jody

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

SueHayla

Stayed 1 night in Jul 2025

4/10 Poor

Kimberly

Stayed 4 nights in Jul 2025

4/10 Poor

jessica

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I’ve stayed at several embassy suites and this one was by far worst. We arrived Friday night to a very comfortable cold room. Once we woke up Saturday morning and got dressed we noticed how hot it was and adjusted the a/c and left. When we returned around 5:30 the room was at 85 and 80 at night. Called front desk about 10 pm and was told an engineer would come by. A few hours went by and no one showed . I called again and he came right up and did some repair. This is now 1 am Sunday which was our departure day. A hour went by and still no cold air. I called the front desk around 3 and was told someone is working on getting air all rooms “it’s just not my room”. We had no choice but to use our luggage to keep the door open so we could get some type of cool air. By check out at 11 I was so sick and literally dripping with sweat! I will never return here! Majority of my hotel stay was with no air! We had no choice but to stay outside and walk around or sit in a cool bar. Now the social hour was nice and breakfast was nice as well.
Stayed 2 nights in Jul 2025

8/10 Good

Francine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covient. Good for price
Stayed 1 night in Jun 2025

2/10 Terrible

Felicia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for cruising and conference

So close to cruise pier and Riverwalk Not a hard walk to Decatur and shopping and food. Had food and bar there with night get-togethers Will stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Shatrillya

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025