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Embassy Suites by Hilton New Orleans

3.5 star property

Photo gallery for Embassy Suites by Hilton New Orleans

Dining
View from room
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Parking available

Explore the area

Map
315 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • Canal Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Balcony

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

  • 33 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • 37 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King, Room

In-room safe, desk, laptop workspace, blackout curtains

King, Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

  • 33 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Double Room

In-room safe, desk, laptop workspace, blackout curtains

Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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The price is NZ$248
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About the area

New Orleans

With a stay at Embassy Suites by Hilton New Orleans, you'll be centrally located in New Orleans, just a 3-minute walk from Ernest N. Morial Convention Center and 9 minutes by foot from Canal Street. .This hotel is 0.5 mi (0.8 km) from National World War II Museum and 0.5 mi (0.9 km) from Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Canal Street - 8 min walk - 0.7 km
  • Bourbon Street - 13 min walk - 1.2 km
  • Port of New Orleans - 16 min walk - 1.4 km

Getting around

  • St. Charles at Julia Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬5 min walk
  • ‪Ruth's Chris Steak House - ‬6 min walk
  • ‪Ernst Cafe - ‬4 min walk
  • ‪Cochon Restaurant - ‬5 min walk
  • ‪Mulate's - ‬2 min walk

About this property

Embassy Suites by Hilton New Orleans

Hotel with free breakfast, a short walk to Canal Street
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 280 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in New Orleans? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton New Orleans has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Embassy Suites by Hilton New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 856 out of 1761 reviews
Rating 8 - Good. 385 out of 1761 reviews
Rating 6 - Okay. 205 out of 1761 reviews
Rating 4 - Poor. 116 out of 1761 reviews
Rating 2 - Terrible. 199 out of 1761 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Georgina

Liked: Staff & service
The evening staff was absolutely wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice, clean, and great location
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Chad

Travelled with group
Liked: Staff & service
Had a great time, air conditioning unit went out in the middle of the night.., called in the morning, within 30 minutes they addressed the problem and fixed it. Always have an excellent time.and stay, friendly staff, awesome breakfast and Happy Hour!!
Stayed 3 nights in Feb 2025

4/10 Poor

Shaniki

Stayed 2 nights in Mar 2025

8/10 Good

REGINALD

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the balcony, the view was awesome!!!
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Yvette

Liked: Amenities
Awesome
Stayed 1 night in Feb 2025

6/10 Okay

Debora

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location for getting on a cruise but the property is well worn and needs sprucing up.
Stayed 1 night in Mar 2025

10/10 Excellent

Mardelle

Stayed 1 night in Feb 2025

2/10 Terrible

cade

Stayed 2 nights in Mar 2025

2/10 Terrible

cade

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no hot water and nothing done about it when i mentioned it for 5 days straight, staff straight up lied haha last time staying at a hilton for sure
Stayed 2 nights in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Feb 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeper service supervisor Ms Greta gave us excellent service
Stayed 4 nights in Mar 2025

8/10 Good

Chris

Stayed 1 night in Mar 2025

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

No EXCUSE

Checked in around 10am as everyone was leaving. Being Mardi Gras, it was chaotic… Marvin was excellent at front desk and checked us in swiftly but being there early we had to pay $45 for early check in… rooms are a little outdated but comfortable. Called front desk for extra toilet paper and was never delivered… my friend had to go downstairs and use the lobby bathroom…he went to front desk to inquire about toilet paper and was told they don’t keep any in office but had to call house staff to deliver it…they should keep a box in the office for guest to immediately receive it… EASY to do… second night of our stay was no hot running water in shower around 7pm… same thing on checking out on 3/5/25 Wednesday morning… complained to front desk… couldn’t comp me a night because the MANAGER was there to authorize it as she wasn’t coming in till 9am… we left at 7:30 am to drive back home 12 hours to Charleston SC…the manager was aware of boiler problem in hotel but was AWOL from property… no EXCUSE
Stayed 2 nights in Mar 2025

10/10 Excellent

Kneeli

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Price and walking distance to French Quarter

Embassy was absolutely wonderful and in walking distance for Canal, French Quarter and Bourbon St. My family had a wonderful visit and will be back again! The complimentary breakfast and drinks were the icing on the cake.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Stayed 1 night in Mar 2025

10/10 Excellent

Marvin

Stayed 1 night in Feb 2025

6/10 Okay

hugues

Liked: Cleanliness, staff & service
Disliked: Room comfort

Expensive for what it is

Well situated but matress was horrible . Had to shut down the fridgee as too noisy and no hot water the last night
Stayed 2 nights in Mar 2025

10/10 Excellent

LaNesia, Grand Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property staff was very helpful and was in a great spot for Mardi Gras with all those parades
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everyone and everything was great. Enjoyed our sta

Stayed 1 night in Mar 2025

10/10 Excellent

Ayana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024