Hyatt House New Orleans/Downtown

3.5 star property

Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Outdoor pool
Free daily self-service breakfast
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar

Explore the area

View map
1250 Poydras St, New Orleans, LA, 70113
  • Caesars Superdome
    ‪5 min walk‬
  • Bourbon Street
    ‪10 min walk‬
  • Canal Street
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio King Suite

9.8 out of 10
Exceptional
(32 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room One King Bed

9.6 out of 10
Exceptional
(106 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room Two Queens

9.4 out of 10
Exceptional
(65 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room One King Bed High Floor

9.4 out of 10
Exceptional
(21 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Two Queens High Floor

9.2 out of 10
Wonderful
(17 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

High Floor Studio King Suite

9.6 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

New Orleans

With a stay at Hyatt House New Orleans/Downtown, you'll be centrally located in New Orleans, just a 3-minute walk from Caesars Superdome and 10 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Bourbon Street and 0.4 mi (0.6 km) from Smoothie King Center.

What's nearby

  • Caesars Superdome - 5 min walk - 0.5 km
  • Smoothie King Center - 8 min walk - 0.7 km
  • Bourbon Street - 10 min walk - 0.9 km
  • Canal Street - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 16 min walk - 1.4 km

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Hyatt House New Orleans/Downtown - ‬1 min walk
  • ‪Walk-On's Sports Bistreaux - ‬3 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Holiday Inn Streetcar Restaurant - ‬5 min walk
  • ‪Dave & Buster's - ‬1 min walk

About this property

Hyatt House New Orleans/Downtown

Hotel with free breakfast, a short walk to Caesars Superdome
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 194 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's bar/lounge, H Bar, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the poolside bar. A complimentary self-serve breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 689 square feet (64 square meters) of space consisting of conference space and a meeting room.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:00 AM. The hotel offers a complimentary manager's reception on select days.
H Bar - This bar serves dinner only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 902 out of 1184 reviews
Rating 8 - Good. 195 out of 1184 reviews
Rating 6 - Okay. 56 out of 1184 reviews
Rating 4 - Poor. 16 out of 1184 reviews
Rating 2 - Terrible. 15 out of 1184 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jazmion

Stayed 2 nights in Jun 2025

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality
Stayed 1 night in Jun 2025

10/10 Excellent

layne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room with a great view of the city

Great view from a corner room; really nice sweet! It was perfect for five people! Very clean and very comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Licey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Mya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely love how quick it was for me to check in and you are allow to check out before 11am which you’ll receive a email to check out your self. The breakfast was fantastic and had plenty of options especially for me because I’m a picky eater. The hotel had parking low as $6 for 2 hours and if you have a plans that the quickest option then a parking meter to me. They have chick fil a and a Dave and busters right next to the build to enjoy as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sierra

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

CHRISTY

Stayed 3 nights in May 2025

10/10 Excellent

Amanda, Ocoee

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful. I really enjoyed my stay at the Hyatt House. I did have a minor inconvenience due to some noisy neighbors but the front desk staff moved me immediately and made no qualms about it. There was free breakfast every morning as well. I loved my stay and I would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

4/10 Poor

Brenda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is extremely difficult to maneuver. No on street check in and getting luggage to the 11th floor to check in is ridiculous. No mention of this in any communication from the Hotel emails received from the hotel. The outlets in our room would not hold a plug, carpet around thermostat was wet and the carpet, and furniture was stained and marred. Advertised small eats and cocktails from 4-6. Which we thought were complimentary, but were at our cost.
Stayed 1 night in Jun 2025

10/10 Excellent

Talaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great breakfast. Wonderful hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around. Great location and walkable. Rooftop pool was perfect for morning poolside relaxation
Stayed 1 night in Jun 2025

10/10 Excellent

Rekeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying at the Hyatt House. However, this particular room was just OK. We usually have a kitchenette in our room with an island. This room didn't have that. The toilet paper holder kept falling off making the toilet paper go into the trash and the toilet is almost touching the shower. It feels tight. We also saw a small roach in the room. So, a little disappointed. But everything else was nice including the pool area, service at the front desk and breakfast is good here. Overall, from my usually 10/10, I would say this time it was a 8/10.
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Julio in the bar was a treasure!
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel, deland

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything, breakfast buffet is good and filling, close to streetcar stops and bus stops, clean, Comfortable, friendly staff
Front of hotel
From the lobby on the 11th floor
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael, Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Smoothie King Arena, where I attended a concert. Room is spacious and clean, including the bathroom. Shower amenities are good quality, even for my wavy hair. Also, loved the fact that I could set the room temperature. As I’m perimenopausal, this is an important feature.
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold ac nice view easy access to everything
Stayed 4 nights in Jun 2025

10/10 Excellent

Ken

Stayed 1 night in May 2025

10/10 Excellent

Merphine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. Complimentary breakfast is a big ammenity for me. I enjoyed the kind staff. I didn't need much assistance that's what made my stay enjoyable.
Stayed 2 nights in Jun 2025

8/10 Good

LASHANTI

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, staff was nice and professional . The location was close in proximity to Bourbon st.
Stayed 3 nights in May 2025

10/10 Excellent

Bernna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotrel
Stayed 5 nights in Apr 2025

10/10 Excellent

Catrina

Liked: Cleanliness, property conditions & facilities
Everything was beautiful and relaxing, nice and friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Hyatt House in New Orleans! It's where we stay whenever we have the pleasure of travelling to the city. The rooms are well kept, great views of the city, great free breakfast, friendly staff, a noce pool area. Zero complaints. Last time we stayed at Hyatt House they upgraded our room to a suite with an amazing city view - we were so surprised and so grateful. We went to the pool with our kids pretty much every night, which meant we had to go thru the Regency - the Regency is an incredible hotel and MASSIVE, and our kids loved exploring the Regency and riding their cool elevators :). There are convenient public transit connections right outside the hotel, including the NORTA bus line that goes straight to the airport, and streetcar connections. Do not be afraid to use public transit in New Orleans. It is cheap, the vehicles are clean, the app is very convenient - it's a good public transit experience. The French Quarter is a ppleasant 15-20 minute walk. Walk up Poydras or Lafayette southbound if you want a quieter stroll toward the Quarter. There are great restaurants everywhere, naturally, as it's New Orleans. Superdome and Smoothie King Center are a few blocks away. Rouse's Market is a few blocks away if you want to get some fresh food and take a break from eating out occassionally. We can't say enough about Hyatt House New Orleans! They have us as loyal repeat customers!
Stayed 7 nights in May 2025