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Sonesta ES Suites New Orleans Convention Center

3.5 star property

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Lobby
Terrace/patio
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

1 bedroom, premium bedding, desk, laptop workspace
Sonesta ES Suites New Orleans Downtown
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,993 reviews
The price is NZ$141
includes taxes & fees
22 Feb - 23 Feb
Sonesta ES Suites New Orleans Downtown

About the area

New Orleans

With a stay at Sonesta ES Suites New Orleans Convention Center, you'll be centrally located in New Orleans, just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum. .This hotel is 0.7 mi (1.1 km) from Canal Street and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.5 km
  • National World War II Museum - 5 min walk - 0.5 km
  • Magazine Street - 6 min walk - 0.6 km
  • Julia Street Cruise Terminal - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Hilton Complimentary Happy Hour - ‬6 min walk
  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with an outdoor pool, 6-minute walk to National World War II Museum
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Convention Center. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in New Orleans? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1682 out of 2940 reviews
Rating 8 - Good. 696 out of 2940 reviews
Rating 6 - Okay. 310 out of 2940 reviews
Rating 4 - Poor. 115 out of 2940 reviews
Rating 2 - Terrible. 137 out of 2940 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ethin

Stayed 1 night in Oct 2025

10/10 Excellent

Carolyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, spacious, comfortable, attentive staff, and great customer service
Stayed 2 nights in Oct 2025

4/10 Poor

Margo

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I asked for the room to be cleaned while I was at meeting. When I got back the room was not cleaned. The toilet was plugged - it took three attempts to unclog it/. Someone commuted in a planter by my room and even though I reported it the vomit was till there when I left. Our next door neighbor smoked pot in the courtyard and staff didn’t seem to care. I was in NOLA for professional reasons. I couldn’t rest when I needed to because staff were in there/. I was fine for 10 hours/. You would think in 10 hours they could have taken care of the room. It was a disappointing stay/.
Stayed 4 nights in Oct 2025

10/10 Excellent

mike

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph, Hooksett

Liked: Cleanliness, property conditions & facilities
Staff was very pleasant. Room was clean. Lots of choices for breakfast.
Stayed 4 nights in Oct 2025

8/10 Good

Rashee

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms we're fine. Associates were amazing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Arnold

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2025

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grea
Stayed 4 nights in Oct 2025

10/10 Excellent

Candice

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious! Enjoyed the complimentary breakfast and the hotel is in the middle very convenient to take a Lyft to where you need to go. If I ever get a chance to visit New Orleans again, I would book at Sonesta again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Larrie

Stayed 2 nights in Oct 2025

8/10 Good

Rozlind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh everyday
Stayed 2 nights in Oct 2025

6/10 Okay

Markena

It was ok
Stayed 4 nights in Oct 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities
Great staff. Nice room great location
Stayed 2 nights in Oct 2025

8/10 Good

Jessica

Stayed 3 nights in Oct 2025

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great time at this location - everything was absolutely perfect- staff were some of the nicest I have ever encountered- let me tell you I will be back! Especially for that popcorn and water at the counter!
Stayed 2 nights in Oct 2025

2/10 Terrible

Christopher

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew, San Francisco

Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Marty

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel, lovely staff, clean, breakfast lovely too
Stayed 4 nights in Oct 2025

8/10 Good

Tanya

Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of options to choose from.
Stayed 1 night in Oct 2025

10/10 Excellent

Emma Rae

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay when you're in New Orleans!

The breakfast was great. Room is clean. Excellent service from the front desk.
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlton

Travelled with family
Liked: Cleanliness, amenities
Very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Stayed 5 nights in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast quality wasn’t great. Room’s WiFi was broken for three days before they fixed it. Staff was good and took care of our needs when we asked.
Stayed 7 nights in Oct 2025