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Sonesta ES Suites New Orleans Convention Center

3.5 star property

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Lobby
Terrace/patio
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Canal Street
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (One Bedroom)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

New Orleans

With a stay at Sonesta ES Suites New Orleans Convention Center, you'll be centrally located in New Orleans, just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum. .This hotel is 0.7 mi (1.1 km) from Canal Street and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.5 km
  • National World War II Museum - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Canal Street - 11 min walk - 1.0 km
  • Bourbon Street - 15 min walk - 1.3 km

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Rosie’s On The Roof - ‬4 min walk
  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, 6-minute walk to National World War II Museum
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Convention Center. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in New Orleans? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Handrails in stairways (77 centimetre high)
  • Lever door handles
  • Lift (105 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Reviews

Sonesta ES Suites New Orleans Convention Center Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1593 out of 2780 reviews
Rating 8 - Good. 659 out of 2780 reviews
Rating 6 - Okay. 291 out of 2780 reviews
Rating 4 - Poor. 107 out of 2780 reviews
Rating 2 - Terrible. 130 out of 2780 reviews

Reviews

8/10 Good

Richard

Stayed 1 night in Aug 2025

6/10 Okay

Kassie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bring Bug Spray & Good Walking Shoes

The Positives: The nightly price wasn’t bad, we had lots of space, it was a good location for walking to hop on/hop off stops, and the staff was somewhat friendly. The negatives: Parking was $57 a night (for a truck) unless we wanted to park down the road for $30 a night and haul all of our stuff. We killed multiple small roaches every day, there were fleas in our room-we killed one in our bed, and the hot water only got hot two times in the 5 nights we were there. The carpet in the room could also use a good scrub down. Needless to say, we washed EVERYTHING when we got home including the clothes we didn’t wear.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexia

Stayed 1 night in Jun 2025

10/10 Excellent

Lisha

Stayed 3 nights in Jul 2025

10/10 Excellent

Outi

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable and the room spacious and clean. The hallways could be vacuumed more often ;)) The staff everywhere very polite and friendly.
Stayed 7 nights in Jul 2025

6/10 Okay

Phyllis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I did not like the dirty carpeting. I bit into an apple and found the core had mold. The staff on the other hand were great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Caleb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big living in the Big Easy

Our weekend getaway spot exceeded our expectations with ample room. We were close to the elevator and had a balcony to boot.
Stayed 3 nights in Aug 2025

6/10 Okay

Heather

Stayed 1 night in Aug 2025

10/10 Excellent

Masha

Travelled with partner
Liked: Amenities
Everything was nice great stay
Stayed 1 night in Aug 2025

8/10 Good

Maeola

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Rat was seen on kitchen counter rugs were filthy

Not satisfied at all with the room service was only once out of seven days. Even when requested The food could of had more choices to the menu
Stayed 7 nights in Jul 2025

8/10 Good

Terry

Travelled with family
Liked: Staff & service, amenities
I really enjoyed the responsiveness of staff and the breakfast was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2025

10/10 Excellent

Brittanee-Noel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JacQuesha, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, room comfort
Just as nice as the higher priced hotels on the same block
Stayed 2 nights in Jul 2025

4/10 Poor

SYLVIA

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The reception during our check in was poor. The young lady with the dark short hair from the Ivory Coast was exceptionally rude. However honestly speaking the rest of the staff was friendly especially those who worked in maintenance and housekeeping. Breakfast was fine, nice options. Overall, quiet clean and spacious rooms.
Stayed 4 nights in Jul 2025

6/10 Okay

Ahnee

Travelled with family

Just ok

It was ok. Got the 2 bedroom suite on the first floor. Kids ran around in hallways unsupervised and was knocking on our room then running away often.. took two days of requests to finally get housekeeping done once on our 3 day stay.. front desk was argumentative about it even though I did request it the nights before. One of the fans in the bedroom did not work, the fan in the living room made a constant clicking noise every 5 second constantly. Had to park a block away for $35 for 24 hours otherwise valet was $42 a day. Breakfast was decent. Pool is small..
Stayed 3 nights in Jul 2025

6/10 Okay

Hector

Travelled with group
Liked: Amenities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Independent

Stayed 2 nights in May 2025

10/10 Excellent

TrIna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clear enough information on surrounding parking for out of town guest
Stayed 2 nights in Jul 2025

10/10 Excellent

Raymond

Stayed 1 night in Jul 2025

2/10 Terrible

Pam

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe
Stayed 5 nights in Jul 2025

10/10 Excellent

Susan, Slidell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were amazing. The breakfast was great.
Stayed 3 nights in Jul 2025