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 New Orleans •1 Room
 New Orleans • 1 Room
Book online or call 0508 283 858 Phone Number

The Pontchartrain Hotel

4.0 out of 5.0
2031 St. Charles Avenue, New Orleans, LA 0508 283 858
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Room type Options Nightly price Book
Photo of room
City Room, City View
Room with view
30 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
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Suite (Polyhymnia)
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Suite, 1 King Bed (Calliope)
50 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Family Suite (Thalia)
Room with view
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Room, 2 Double Beds (Erato)
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Deluxe Room, 2 Queen Beds (Euterpe)
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Room, 1 King Bed (Clio)
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Pet-friendly hotel connected to a rail/subway station in Lower Garden District with 3 restaurants

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Business centre
Laundry facilities

In the heart of New Orleans, The Pontchartrain Hotel is within a 5-minute drive of Magazine Street and Ernest N. Morial Convention Center. This upscale hotel is 1.6 mi (2.5 km) from Caesars Superdome and 1.6 mi (2.5 km) from Smoothie King Center.

Make yourself at home in one of the 106 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.

Enjoy American cuisine at Silver Whistle Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.

Languages spoken

  • English

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The Pontchartrain Hotel

2031 St. Charles Avenue, New Orleans, LA 70130

Hotel Amenities

Hotel Amenities

  • Lift
  • ATM/banking
  • Concierge services
  • Total number of rooms - 106
  • Number of floors - 14
  • Number of buildings/towers - 1
  • Laundry facilities
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • Free use of nearby fitness centre
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Internet access in public areas - high speed
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1927
  • Number of restaurants - 3
  • Number of meeting rooms - 1
  • Valet parking (surcharge)
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Proposal/romance packages available
  • No accessible shuttle
  • Lift door width (inches) - 38
  • Lift door width (centimetres) - 97

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

The Pontchartrain Hotel offers 106 accommodations with minibars and safes. This New Orleans hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Alarm clock
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Turndown service
  • Free bottled water
  • Free WiFi
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Laptop-friendly workspace

Where to Eat

Silver Whistle Cafe - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Jack Rose - This fine-dining restaurant specializes in southern cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Bayou Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Hot Tin - Onsite rooftop bar. Open daily.

Room service (during limited hours) is available.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 21

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 75 per pet, per stay
  • 2 total (up to 50 lbs per pet)
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless payment methods are available for all transactions.

No rollaway/extra beds available

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of SafeStay (AHLA - USA)

Cashless transactions are available

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Pontchartrain Hotel New Orleans
  • Pontchartrain Hotel
  • Pontchartrain New Orleans
  • Pontchartrain
  • The Pontchartrain
  • The Pontchartrain Hotel Hotel
  • The Pontchartrain Hotel New Orleans
  • The Pontchartrain Hotel Hotel New Orleans

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

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