Compare Ski Hotels in New Windsor

There was absolutely no staff at the hotel when we arrived. The police came three separate times trying to locate the person in charge. At least five other customers were also waiting outside, some for more than 8 hours. Hotels.com eventually managed to contact the booking management company, only to discover that my reservation had never actually been made. Just don’t go.

hotel was clean , the only thing is the walls are very thin and you can hear your neighbors whether they are beside you or across from you. I did wish I was able to have a safe keeping from the hotel but they could not offer anything (I always get something small to add it to my collection) Other than that i recommend this hotel for anyone !

Bed was very comfortable and the breakfast was very good and provided a nice selection of food.

It was a beautiful stay.

Unable to check in - despite posted availability & non-refundable online booking, I arrived on-property to find no staff on-site, and a posted message indicating the hotel was not accepting check-ins. This required me to book another hotel at a much more expensive rate - I have not received a refund for the stay I paid for.

Staff was wonderful , very clean hotel