The Crossroads Hotel, Newburgh

3.0 star property

Photo gallery for The Crossroads Hotel, Newburgh

Front of property
Front of property
Premium bedding, down duvets, in-room safe, desk
Reception
Premium bedding, down duvets, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Room service

Explore the area

View map
5 Lakeside Rd, Newburgh, NY, 12550
  • Place, Ice Time Sports Complex
    ‪3 min walk‬
  • Place, United States Military Academy
    ‪12 min drive‬
  • Place, Woodbury Common Premium Outlets
    ‪15 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪4 min drive‬

Room options

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Executive Studio Suite

  • Sleeps 3
  • 1 King Bed

Executive Room, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

Executive Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About the area

Newburgh

Located in Newburgh, The Crossroads Hotel, Newburgh is in the historical district, a 1-minute drive from Ice Time Sports Complex and 8 minutes from Motorcyclepedia Museum. .This hotel is 5.7 mi (9.2 km) from National Purple Heart Hall of Honor and 5.8 mi (9.3 km) from New Windsor Cantonment State Historic Site.

What's nearby

  • Ice Time Sports Complex - 3 min walk - 0.3 km
  • Resorts World Hudson Valley - 2 min drive - 4.0 km
  • United States Military Academy - 12 min drive - 22.1 km
  • Woodbury Common Premium Outlets - 15 min drive - 34.3 km
  • LEGOLAND® New York - 19 min drive - 40.0 km

Getting around

  • Harriman Station - 23 min drive
  • Stewart Intl. Airport (SWF) - 7 min drive

Restaurants

  • ‪Cumberland Farms - ‬12 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Johnny's Pizzeria - ‬2 min drive
  • ‪Flaming Grill & Buffett - ‬5 min drive
  • ‪Arby's - ‬6 min walk

About this property

The Crossroads Hotel, Newburgh

Hotel with free parking, 3-minute walk to Ice Time Sports Complex
The Crossroads Hotel, Newburgh offers 124 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Newburgh
Four Points Sheraton Newburgh Stewart Airport Hotel
Four Points Sheraton Stewart Airport Hotel
Four Points Sheraton Newburgh Stewart Airport
Four Points Sheraton Stewart Airport
The Crossroads Hotel, Newburgh Hotel
The Crossroads Hotel, Newburgh Newburgh
The Crossroads Hotel, Newburgh Hotel Newburgh
Four Points by Sheraton Newburgh Stewart Airport
The Crossroads Hotel Newburgh Ascend Hotel Collection

The Crossroads Hotel, Newburgh Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 245 out of 702 reviews
Rating 8 - Good. 161 out of 702 reviews
Rating 6 - Okay. 112 out of 702 reviews
Rating 4 - Poor. 84 out of 702 reviews
Rating 2 - Terrible. 100 out of 702 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rikki

Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Business traveller
Liked: Staff & service
Staff was great, property needs upkeep and repairs
Stayed 2 nights in Sep 2025

6/10 Okay

Dr Marcus

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Disliked: Staff & service
The latina female w/glasses was very rude. She didn't smile, leg up on the chair and acted as though she did not want to be there. She was also constantly looking at her phone. We will not return as I find this not to be acceptable when we picked this hotel b/c it has a very good review. The walls are also leaking in the hallways. They originally put us in a room on the other side of the hotel where the elevator doesn't work. We had to also go downstairs to swap rooms in which the next female employee was much more better.
Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean room. Check in was quick. A friendly and professional staff member.
Stayed 1 night in Sep 2025

4/10 Poor

Paige

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioning was not working properly, the elevator was out and they didn’t inform me when I checked in despite being on the third floor, and was overall dingy. They had a sign on the door informing guests to lock and deadbolt the door which makes me feel as if this location is unsafe. It was odd.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
The staff was efficient. The rooms were clean the common areas i.e. hallways need to be updated and repaired. The hotel is very quiet. The rooms are nice. I’d stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have always had good service and staff are helpful.
Stayed 1 night in Sep 2025

4/10 Poor

ELI

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
felt unsafe ..the exterior door make which were labeled (keep locked) were falling off the hinges unable to be locked ????
Stayed 1 night in Sep 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities

Would NOT Recommend

I would not recommend his hotel. Elevator on my side of the hotel was out of order, but front desk attendant did not tell me that. She let me walk to the elevator to see the 'out of order' sign. I went back to her and asked if there was another elevator. I could use the elevator on the other side of the hotel to get to the second floor, but till had to walk up the stairs to the third floor. Luckily, I am capable of walking up stairs. Saw a few roaches in the room and also a hole in the wall.
Stayed 2 nights in Sep 2025

8/10 Good

Tyler

Stayed 1 night in Sep 2025

10/10 Excellent

Gabriel

Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for. The property was well worn. Several areas in the hotel had water damage or worn out carpet. And the property did not offer any dining or liquor options. But it was a more affordable option than other mid priced hotel properties. It was conveniently located about 90 minutes from N Y city. The area was a little dicey.
Stayed 1 night in Sep 2025

6/10 Okay

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like how the elevator was broken and the $100 for incidentals. That should be optional.
Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities
Clean room and friendly front desk.
Stayed 1 night in Sep 2025

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toomhas been refurbished and things look new to me, It is clean and comfortable. It is convenient for me to stay at this place for the night. There is a diner just around the corner so kaing it really easy to have a meal near the hotel. The front desk people are friendly and easy to talk to. Overall, I had a pleasant and relaxed stay.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a great deal of attention to repairs and cleanliness.
Stayed 1 night in Sep 2025

10/10 Excellent

Alawn

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly. Breakfast is not included though.
Stayed 1 night in Aug 2025

4/10 Poor

Jordan

Business traveller
Disliked: Cleanliness
This hotel is extremely dirty, not a clean place to stay at all.
Stayed 2 nights in Sep 2025

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst place ever stayed at. Absolutely NOTHING! No coffee, water, breakfast. Just about ready to close the place down...For the price, a real RIPE OFF!!!!! Did not feel safe walking in the halls!
Stayed 3 nights in Sep 2025

6/10 Okay

Carla

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Diana

Stayed 1 night in Sep 2025

2/10 Terrible

Maria

Stayed 1 night in Sep 2025

2/10 Terrible

Rebecca

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad
Stayed 2 nights in Sep 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025