Copthorne Hotel Newcastle

4.0 star property

Photo gallery for Copthorne Hotel Newcastle

Lobby
Exterior
Lobby sitting area
Fitness facility
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Place, Castle Keep
    ‪4 min walk‬
  • Place, The Glasshouse
    ‪9 min walk‬
  • Place, St. James' Park
    ‪12 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(59 reviews)
  • River view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

7.4 out of 10
Good
(13 reviews)
  • River view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

Club Double Room

9.2 out of 10
Wonderful
(45 reviews)
  • River view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Newcastle-upon-Tyne

With a stay at Copthorne Hotel Newcastle, you'll be centrally located in Newcastle-upon-Tyne, within a 5-minute drive of Quayside and St. James' Park. .This hotel is 0.3 mi (0.5 km) from High Level Bridge and 0.4 mi (0.7 km) from Genting Casino Newcastle.

What's nearby

  • Castle Keep - 4 min walk - 0.4 km
  • The Glasshouse - 9 min walk - 0.8 km
  • Newcastle-upon-Tyne Theatre Royal - 9 min walk - 0.8 km
  • St. James' Park - 12 min walk - 1.1 km
  • Quayside - 14 min walk - 1.2 km

Getting around

  • Newcastle Central Station - 8 min walk
  • Central Station - 8 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Newcastle Tap - ‬7 min walk
  • ‪The Centurion - ‬8 min walk
  • ‪The Quayside (Wetherspoon) - ‬3 min walk
  • ‪Tickets - ‬7 min walk
  • ‪Beer Street - ‬4 min walk

About this property

Copthorne Hotel Newcastle

Riverfront hotel with a restaurant, near Quayside
Copthorne Hotel Newcastle offers 156 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 156 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy a satisfying meal at Quay 7 Restaurant serving guests of Copthorne Hotel Newcastle. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Quay 7 Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 15.00 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1042 out of 1825 reviews
Rating 8 - Good. 520 out of 1825 reviews
Rating 6 - Okay. 187 out of 1825 reviews
Rating 4 - Poor. 48 out of 1825 reviews
Rating 2 - Terrible. 28 out of 1825 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities
Fabulous reception staff, great location and parking good. Nice clean room 🙂
Stayed 1 night in Nov 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, amenities
Sam at check in/out was friendly and welcoming. Room overlooked the river, spacious and clean. Nice sized spacious bathroom with large bath and fab water pressure and hot water. Great on site parking.
Stayed 1 night in Nov 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities
Lovely hotel located on the river away from the noise of the city. Great room and nice extra touches like bathrobes and water in the fridge. The bathroom is somewhat dated but the bedroom felt modern and had a really comfy bed. Really nice breakfast staff, so attentive to food allergies, particularly Elizabeth. Would definitely return to this hotel
Stayed 2 nights in Oct 2025

6/10 Okay

PAUL

Travelled with family
Liked: Cleanliness
Room was clean but very dated
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Property conditions & facilities, room comfort
Lovely room with quayside view
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Lovely room beatiful view and spotless.
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Stayed 1 night in Oct 2025

10/10 Excellent

Kirsty

Stayed 1 night in Oct 2025

10/10 Excellent

a

Stayed 1 night in Oct 2025

6/10 Okay

Iain

Liked: Cleanliness, amenities
good location, dated bathroom, spacious room, most staff lovely, male supervisor / manager on front desk in the day rude
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

emily, holbrook

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, the free parking was very useful and it was very clean and he was views of the Tyne.
Stayed 1 night in Oct 2025

6/10 Okay

Susan

The room had plenty of space. The bathroom was cramped and flooded whenever a shower was used. There was no explanation about housekeeping so we did not know we had to put a card on the door requesting the room be cleaned so it was left untouched during the two days there. The security people were miserable and did not respond when we said good evening or hello. Reception staff and bar staff polite and friendly. The view from the room was nice. The bed was a bit uncomfortable. Bit pricey for what it is. But overall experience ok.
View from the room at sunset in October
View from the room late at night overlooking the tune.
The room
Stayed 2 nights in Oct 2025

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, amenities
All staff were excellent..in particular Nicola at the front desk..nothing was too much trouble and with a lovely welcoming manner. The room was superb with a lovely view of the river Tyne from both indoors and from the balcony. The bed was comfortable, the shower was excellent and the fridge was a bonus. Breakfast was great..lots of choice in both continental and cooked. Decaf coffee and oat milk were on offer - very unusual! I would thoroughly recommend this hotel, we will definitely be staying here again when in Newcastle and will be investigating other hotels in this chain.
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Stayed 3 nights in Oct 2025

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
check in was quick room was warm and cosy the bed was comfortable staff cheerful as always bar prices were good compared to what we were paying along the quayside seems as if they have had a bit of refurbishment since were were last there great views over the river a nice quiet night overall a wonderful stay
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were lovely, the room was clean and well presented
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff at check in
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at the copthorne

Beeakfast as alaays lovely, sraff very pleasant, clean rooms lovely view , reasonably priced .
Stayed 2 nights in Oct 2025

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great right by the river uphill walk in to city centre but not that far Breakfast was of good variety and although you had to pay for parking it was safe and very easy Our room was comfortable and clean and we had a great view of the river Tyne. Would definitely stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Nice hotel friendly staff and great location
Stayed 1 night in Oct 2025

10/10 Excellent

Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, large room
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025