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Sheraton Melbourne Hotel

5.0 star property

Photo gallery for Sheraton Melbourne Hotel

Suite, 1 Bedroom, City View (Corner) | View from room
Suite, 1 Bedroom, City View (Corner) | Living room
Daily buffet breakfast (AUD 43 per person)
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
2 bars/lounges, cocktail bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
27 Little Collins Street, Melbourne, VIC, 3000
  • Place, Parliament House of Victoria
    ‪2 min walk‬
  • Place, Princess Theatre
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪8 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

9.4 out of 10
Exceptional
(24 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(16 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | View from room

Room, 2 Double Beds, City View

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Corner, Balcony)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, City View (Corner, Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View (Corner)

40-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed, City View (Corner)

  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (Corner)

Suite, 1 Bedroom, City View (Corner) | View from room

Suite, 1 Bedroom, City View (Corner)

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View (Corner)

Room, 2 Double Beds, Garden View (Corner)

Room, 2 Double Beds, Garden View (Corner)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Lobby
Grand Hyatt Melbourne
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,005 reviews
The price is NZ$371
includes taxes & fees
6 Jan - 7 Jan
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About the area

Melbourne

Sheraton Melbourne Hotel is in the heart of Melbourne, within a 5-minute walk of Parliament House of Victoria and Princess Theatre. .This luxury hotel is 0.8 mi (1.4 km) from Royal Exhibition Building and 0.9 mi (1.5 km) from Rod Laver Arena.

What's nearby

  • Parliament House of Victoria - 2 min walk - 0.2 km
  • Flinders Lane - 3 min walk - 0.3 km
  • Princess Theatre - 3 min walk - 0.3 km
  • Melbourne Central - 8 min walk - 0.8 km
  • Rod Laver Arena - 15 min walk - 1.3 km

Getting around

  • Parliament Station - 2 min walk
  • Flinders Street Station - 13 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • ‪Market Lane Coffee - ‬3 min walk
  • ‪Little Collins Street Kitchen - ‬1 min walk
  • ‪Warkop - ‬1 min walk
  • ‪San Telmo - ‬1 min walk
  • ‪Spleen Bar - ‬2 min walk

About this property

Sheraton Melbourne Hotel

Luxury hotel with a full-service spa and bars
Sheraton Melbourne Hotel offers 174 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 174 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Little Collins Street, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Little Collins Street - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Terrace Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (AUD 35 per night)
  • Valet parking on site (AUD 70 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 43 for adults and AUD 21.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Little Collins Street
  • Terrace Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for AUD 90.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 43 for adults and AUD 21.5 for children
  • Self parking fee: AUD 35 per night
  • Valet parking fee: AUD 70.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Melbourne
Melbourne Sheraton
Melbourne Sheraton Hotel
Sheraton Hotel Melbourne
Sheraton Melbourne
Sheraton Melbourne Hotel
Sheraton Melbourne Hotel Hotel
Sheraton Melbourne Hotel Melbourne
Sheraton Melbourne Hotel Hotel Melbourne

Sheraton Melbourne Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ximena

Liked: Cleanliness, property conditions & facilities
Breakfast was poor and did not include coffee!
Stayed 2 nights in Dec 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect One Nighter

Beautiful for a One Nighter. If you are headed to the Musicals this is a perfect stay... So near either Princess or Her Majesty's theatre. Wonderful brekky spread and friendly service all the way through.
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very comfortable bed, bath tub and shower. Used the steam room, pool and spa. Very enjoyable and would stay again.
Stayed 2 nights in Sep 2025

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property was a disappointment this time. 3 issues. An ordinary mattress, poor TV channel selection and the pool was too cold.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cameron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent day. The staff were exceptional and very professional and nothing was ever too much of a request. We would highly recommend staying here.
Stayed 1 night in Sep 2025

6/10 Okay

Evangelia

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and excellent service. Welcome drink was a surprise but very welcome. The room was clean and nicely furnished. We will definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very good and went out of their way in providing great service
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Yvonne, Quartz Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything-I will be back
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We thought the main restaurant at breakfast was NOWHERE NEAR what we would expect at a Sheraton. Perhaps 1 to 2* level. Looked like the staff just rolled up out of bed without any thought of how they should look. Both the make and female staff were mostly ungroomed in appearance. We ordered boiled eggs for one of us and an omelette for myself. The presentation was zero.
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central Great spa and pool
Stayed 4 nights in Jun 2025

8/10 Good

Glenn

Stayed 1 night in Jun 2025

10/10 Excellent

Agnieszka

Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the top end of town. Property a bit dated
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Sheraton; clean, staff were great, comfotable rooms and best buffet breakfast we've ever had. Looking forward to coming back.
Stayed 1 night in Jun 2025

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
excellent location
Stayed 2 nights in May 2025

10/10 Excellent

George

Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were excellent - there were a couple of hickups but the staff delt with them well.
Stayed 2 nights in May 2025

8/10 Good

Saurabh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property, great location at the east end of the cbd. We had a very comfortable stay. Only feedback would be the indoor pool water bring very cold. Secondly, having options for firmer bedding and pillows would really improve guest experience. The mattress in the room was sagging and wobbly at best and pillows were just too soft.
Stayed 8 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Perfect romantic getaway
Stayed 1 night in Apr 2025

8/10 Good

Maria, Essendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness, staff & service
Was very convenient to stay at.
Stayed 2 nights in Mar 2025