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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Aerial view
Lobby
Deluxe Room, 1 King Bed, Steam Shower
Two Queen Beds with pullout and jetted tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Clifton Hill
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Fallsview Casino
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite

Two Queen Bed Suite

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

Located in Niagara Falls (Clifton Hill), Sterling Inn & Spa - an Ontario's Finest Inn is a 3-minute walk from Clifton Hill and 9 minutes by foot from Casino Niagara. .This spa hotel is 0.6 mi (1 km) from Fallsview Indoor Waterpark and 0.7 mi (1.1 km) from Skylon Tower.

What's nearby

  • Clifton Hill - 3 min walk - 0.3 km
  • Casino Niagara - 8 min walk - 0.7 km
  • Fallsview Indoor Waterpark - 10 min walk - 0.9 km
  • Fallsview Casino - 14 min walk - 1.3 km
  • Horseshoe Falls - 3 min drive - 2.2 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 9 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive

Restaurants

  • ‪SkyWheel - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Boston Pizza - ‬7 min walk
  • ‪Kelsey's - ‬6 min walk
  • ‪Antica Pizzeria - ‬3 min walk

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Hotel with a full-service spa, a quick walk to Clifton Hill
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa@Sterling. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 41 individually decorated guestrooms, featuring refrigerators and LCD televisions. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a sauna, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1507 out of 1880 reviews
Rating 8 - Good. 273 out of 1880 reviews
Rating 6 - Okay. 60 out of 1880 reviews
Rating 4 - Poor. 18 out of 1880 reviews
Rating 2 - Terrible. 22 out of 1880 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and a great room
Stayed 1 night in Mar 2025

8/10 Good

Peter, Forestdale

Liked: Cleanliness
Very nice room with excellent service
Stayed 2 nights in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Pathmavinthe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our standard room got a complimentary upgrade to a deluxe with a jetted tub which was amazing. The room was perfect, staff was friendly and the complimentary breakfast in bed was amazing as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin, whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to where my daughter was dancing. Easy parking. Decent rates
Stayed 1 night in Feb 2025

10/10 Excellent

LIU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
starting to get aged looking. we like it overall when we get price breaks. weekends are ridicules pricing and the neighborhood is not the best. sketchy looking area.
Stayed 1 night in Oct 2024

8/10 Good

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location close to the action. Yet it was a peaceful quiet ambience. Clean everything walkable
Stayed 1 night in Mar 2025

10/10 Excellent

Aeliz Ann

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem by the Falls

Service and staff where great! Amazing restaurant on the premises. I loved the continental breakfast brought to the room daily. What a treat!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

My wife and I are in our early 40s and decided to stay here for our getaway weekend. The staff were all incredibly nice and eager to please from the moment we arrived until we left. Our Jacuzzi room was spotless and large, the steam shower great. King sized bed was soft and comfortable. Included breakfast in bed was a nice touch and super convenient as we like to sleep in! Parking lot is a little tight but very close to hotel. Hotel location was fantastic as well, very short walk to Clifton Hill and quiet at night. Thank you for a great weekend and will definitely stay again!
Stayed 2 nights in Mar 2025

8/10 Good

chad

Liked: Staff & service
Disliked: Property conditions & facilities

needs some work

Property was listed as top 100 hotels We stayed in room 216 Although the service was great the property itself needs work. Our shower did not operate correctly, our bed was the firmest mattress I have ever experienced. Not sure everyone would like something so hard to sleep on. Walls and trim in the room needed attention. For this price point I expected a bit more.
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms. Serve Breakfast in Bed.
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Nice property, staff is very friendly, rooms are big but in a little rough shape especially bathroom. Biggest issue was during the night when furnace turned on it made a loud banging noise and was loud throughout the night..
Stayed 2 nights in Mar 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service
Excellent, very spacious!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashwini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best place to stay in Niagara, fantastic RMT massage at the spa, rooms are huge and beautiful and clean, staff we very friendly, steam shower is amazing. We didn’t eat at the restaurant but would definitely try it next time. We had a great time just need to pick a time to visit when the weather is nice.
Stayed 1 night in Mar 2025

8/10 Good

Naftali

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and helpful when I asked questions. Very professional and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! Enormous room and jacuzzi tub!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Travelled with partner
This is a lovely hotel! The staff are super accommodating, the room is AMAZING, the restaurant is to die for and the spa is super relaxing. Book your stay, you won’t regret it.
Stayed 1 night in Mar 2025

10/10 Excellent

Drew

Stayed 1 night in Feb 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ashwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious. Hardwood flooring in my personal opinion keeps the rooms from having and musty odors. Beds are comfortable. All stff are very friendly and welcoming
Stayed 1 night in Mar 2025