The Falls Hotel & Inn

2.5 star property

Photo gallery for The Falls Hotel & Inn

Lobby
Exterior
Exterior
Iron/ironing board, rollaway beds, free WiFi, bed sheets
2 restaurants, breakfast served

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
5657 Victoria Ave, Niagara Falls, ON, L2G 3L5
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪3 min walk‬
  • Place, Fallsview Casino
    ‪19 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

Motel Family suite with four double beds

  • Sleeps 6
  • 4 Double Beds

Tower, Two Queen Beds

7.6 out of 10
Good
(67 reviews)
  • Sleeps 4
  • 2 Queen Beds

Two Queen Partial View of the Falls

8.2 out of 10
Very good
(16 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

8.6 out of 10
Excellent
(96 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Two Queen Balcony with Fireworks view

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Tower

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Hot Tub, Tower

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 King Bed

Basic Double Room, 1 Double Bed, Courtyard Area

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

motel room with two double beds

7.4 out of 10
Good
(76 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Hot Tub, Courtyard Area

  • Sleeps 2
  • 1 King Bed

motel room with two double beds

7.2 out of 10
Good
(47 reviews)
  • Sleeps 4
  • 2 Double Beds

motel room with two double beds

7.8 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Niagara Falls

With a stay at The Falls Hotel & Inn, you'll be centrally located in Niagara Falls, steps from Clifton Hill and within a 5-minute walk of Casino Niagara. .This hotel is 0.3 mi (0.4 km) from Queen Victoria Park and 0.3 mi (0.5 km) from Fallsview Indoor Waterpark.

What's nearby

  • Casino Niagara - 2 min walk - 0.2 km
  • Clifton Hill - 3 min walk - 0.3 km
  • Fallsview Indoor Waterpark - 3 min walk - 0.3 km
  • Skylon Tower - 14 min walk - 1.3 km
  • Fallsview Casino - 19 min walk - 1.7 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪The Dhaba Restaurant - ‬4 min walk
  • ‪Antica Pizzeria & Ristorante - ‬4 min walk
  • ‪Kelsey's - ‬3 min walk
  • ‪IHOP - ‬3 min walk

About this property

The Falls Hotel & Inn

Hotel with 2 restaurants, steps from Clifton Hill
The Falls Hotel & Inn offers 138 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 138 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a fireplace in the lobby and a vending machine.
Satisfy your appetite at Remington`s of Niagara, one of the hotel's 2 restaurants. Cooked-to-order breakfasts are available daily from 8:00 AM to 12:30 PM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
Remington`s of Niagara - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Falls Cafe and Grill - This café serves breakfast, brunch, and lunch. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: CAD 10 to 20 per person
  • 2 restaurants

Restaurants on site

  • Falls Cafe and Grill
  • Remington`s of Niagara

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Covered self parking fee: CAD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Falls Hotel Inn Niagara Falls
Falls Hotel Inn
Falls Niagara Falls
The Falls Hotel & Inn Hotel
The Falls Hotel & Inn Niagara Falls
The Falls Hotel & Inn Hotel Niagara Falls

The Falls Hotel & Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1046 out of 2990 reviews
Rating 8 - Good. 843 out of 2990 reviews
Rating 6 - Okay. 505 out of 2990 reviews
Rating 4 - Poor. 294 out of 2990 reviews
Rating 2 - Terrible. 302 out of 2990 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Stayed 3 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Arlene

Stayed 1 night in Jun 2025

6/10 Okay

Ayam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was free breakfast last year not any more now it's about $ 14
Stayed 4 nights in Jun 2025

4/10 Poor

Rafal

Travelled with family and small children
Disliked: Property conditions & facilities
Location is great. View from balcony also great. When I called in prior of arriving asking if we can do a late checkout by one hour, I was told that it will be not a problem and no cost but I have to ask at the front desk when we arrive. Once we arrived, the front desk person had a negative attitude and said late checkout is possible but for a fee. My kids were super excited about the pool but the water was very cold. My daughter's foot got cut on something in the pool (2cm cut, plenty of blood). Some other family saw this happening and told us that their son and daughter also got cut the day before in the same area of the pool. Reading other reviews of this hotel, sounds like there was broken glass in it. Also the floor around the pool is uneven - tripping hazard. Same goes to the floor on the balcony. Tiles are broken and wiggly - tripping hazard especially when you are watching fireworks at night. We've spent over three hundred per night but the hotel looks dated and in need of maintenance. Bathroom door paint was just peeling away. Great spot, great view, but not much of anything else. Very disappointed with the pool.
Some tiles are broken and wiggly.
Bathroom door in one of the premium rooms.
Stayed 1 night in Jun 2025

8/10 Good

Addie

Travelled with family
Liked: Staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jun 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After having improperly made bed on a torn up mattress. Bugs on night stand. Used tissue paper beside bed. Dirty moldy bath tub and plug. Horrific carpet. They would not let me refund and leave. Gave me upgraded suite. Tattered linens and old yellow pillows. I was forced to stay. Expedia offered me. 25$ discount and then said they couldn’t give it to me!! After asking me to accept that offer!!! Never again.
Stayed 1 night in Jun 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved it here very quick to access Clifton. Hill and all the attractions were close
Stayed 4 nights in Jun 2025

4/10 Poor

mary

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was out of order for both days, no face cloths in room, powder milk in room, pillows are small square seat pillows, only one person on front desk, long wait for a cold breakfast, for the cost there are better hotels to stay at
Stayed 2 nights in Jun 2025

10/10 Excellent

Joann

Stayed 1 night in Jun 2025

10/10 Excellent

Waleed

Stayed 1 night in Jun 2025

6/10 Okay

Amber

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was sadly closed due to someone breaking a glass in it after hours which was disappointing. The hotel is definitely older with dated furniture and bathrooms but has nice big spacious rooms. Great location. Manager was super friendly at checkout.
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The place is worn and doesn’t look like much but it proved an excellent chice for four nights in Niagara Falls.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gurteg

Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem I had was the bugs that came out of the jetted tub jets. Glad they were just a couple baby centipedes.
Stayed 3 nights in Jun 2025

6/10 Okay

Arjunram

Stayed 1 night in Jun 2025

10/10 Excellent

sadat

Stayed 1 night in Jun 2025

8/10 Good

Johnbull

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff was great - friendly and helpful. Do not go to the "ghetto" - the inn part behind the hotel building. Hookers hang out there. We had 2 rooms, and the one room smelled of mold or wet dog. My daughter had here allergies get really bad. The staff were great and placed us into better rooms in the building. The hotel part was ok, but take your showers in the morning. Both rooms had no hot water at night
Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel

Stayed 2 nights in Jun 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good over all
Stayed 1 night in Jun 2025

8/10 Good

Audrea

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice customer service, great location, rooms are a bit outdated and showers are a bit old but for the price and location, it's great
Stayed 2 nights in Jun 2025

6/10 Okay

C

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds old, rooms sparse. Parking not included in room price
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Jun 2025