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Aparthotel

Grand Mercure Apartments Magnetic Island

Property class: 4

Photo gallery for Grand Mercure Apartments Magnetic Island

3 Bedroom 2 Bathroom Ocean Front Apartment | Terrace/patio
Exterior
Premium bedding, pillow-top beds, individually decorated
3 Bedroom 2 Bathroom Ocean View Apartment
4 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View map
146 Sooning Street, Nelly Bay, QLD, 4819
  • Place, Magnetic Island National Park
    ‪2 min walk‬
  • Place, Massage on Magnetic
    ‪15 min walk‬
  • Place, Nelly Bay Beach
    ‪16 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪39 min drive‬

Room options

View all photos for 1 Bedroom Resort View Apartment

1 Bedroom Resort View Apartment | View from room

1 Bedroom Resort View Apartment

  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom 2 Bathroom Resort View Apartment

Full-sized fridge, microwave, oven, stovetop

2 Bedroom 2 Bathroom Resort View Apartment

  • Resort view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom 2 Bathroom Ocean Front Apartment

Premium bedding, pillow-top beds, individually decorated

3 Bedroom 2 Bathroom Ocean Front Apartment

  • Sea view
  • 150 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for 2 Bedroom 2 Bathroom Ocean View Apartment

Premium bedding, pillow-top beds, individually decorated

2 Bedroom 2 Bathroom Ocean View Apartment

  • Ocean view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Ocean View Apartment

Premium bedding, pillow-top beds, individually decorated

1 Bedroom Ocean View Apartment

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom 2 Bathroom Ocean Front Apartment

Premium bedding, pillow-top beds, individually decorated

2 Bedroom 2 Bathroom Ocean Front Apartment

  • Sea view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom 2 Bathroom Ocean View Apartment

3 Bedroom 2 Bathroom Ocean View Apartment

3 Bedroom 2 Bathroom Ocean View Apartment

  • Ocean view
  • 150 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for 1 Bedroom Ocean Front

Premium bedding, pillow-top beds, individually decorated

1 Bedroom Ocean Front

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Two Bathroom Resort View Apartment

Premium bedding, pillow-top beds, individually decorated

Two Bedroom Two Bathroom Resort View Apartment

  • Sleeps 5

View all photos for One Bedroom Apartment With Ocean View

Premium bedding, pillow-top beds, individually decorated

One Bedroom Apartment With Ocean View

  • Sleeps 2

View all photos for One Bedroom Resort View Apartment

Premium bedding, pillow-top beds, individually decorated

One Bedroom Resort View Apartment

  • Sleeps 2

View all photos for Two-Bedroom Two Bathroom Ocean Front Apartment

Premium bedding, pillow-top beds, individually decorated

Two-Bedroom Two Bathroom Ocean Front Apartment

  • Sleeps 5

View all photos for Two Bedroom Two Bathroom Ocean View Apartment

Premium bedding, pillow-top beds, individually decorated

Two Bedroom Two Bathroom Ocean View Apartment

  • Sleeps 5

View all photos for 3 Bedroom 2 Bathroom Ocean View Apartment

Premium bedding, pillow-top beds, individually decorated

3 Bedroom 2 Bathroom Ocean View Apartment

  • Sleeps 7

View all photos for Three Bedroom Two Bathroom Ocean Front Apartment

Premium bedding, pillow-top beds, individually decorated

Three Bedroom Two Bathroom Ocean Front Apartment

  • Sleeps 7

One-Bedroom Ocean Front

  • Sleeps 2

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 857 reviews
The price is NZ$291
includes taxes & fees
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About the area

Nelly Bay

When you stay at Grand Mercure Apartments Magnetic Island in Nelly Bay, you'll be on the waterfront, within a 5-minute drive of Magnetic Island National Park and Massage on Magnetic. .This luxury aparthotel is 0.9 mi (1.4 km) from Nelly Bay Beach and 1.1 mi (1.8 km) from Nelly Bay Habitat Reserve.
View more Aparthotels in Nelly BayOpens in a new window

What's nearby

  • Magnetic Island National Park - 2 min walk - 0.2 km
  • Massage on Magnetic - 15 min walk - 1.3 km
  • Nelly Bay Beach - 16 min walk - 1.4 km
  • Nelly Bay Habitat Reserve - 20 min walk - 1.7 km
  • Alma Bay - 2 min drive - 1.9 km

Getting around

  • Townsville Station - 52 min drive
  • Townsville, QLD (TSV) - 64 min drive

Restaurants

  • ‪Tiny Palm Coffee - ‬17 min walk
  • ‪Granite - ‬9 min walk
  • ‪Ric's Woodfire Pizza - ‬17 min walk
  • ‪Mamma Roma - ‬5 min drive
  • ‪SOS - Stuffed On Seafood - ‬4 min walk

About this property

Grand Mercure Apartments Magnetic Island

Grand Mercure Apartments Magnetic Island offers 124 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is provided weekly.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. 50-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Dip into one of the 4 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional features at this aparthotel include a living plant wall, tour/ticket assistance, and a banquet hall.
Featured amenities include a business center, multilingual staff, and luggage storage. A ferry terminal shuttle is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Property amenities

Pool/Spa

  • 4 outdoor pools
  • Fenced pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Car hire
  • Car not required
  • Secured, covered parking on site (AUD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Champagne service
  • Dining table

Bedrooms

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 50-inch flat-screen TV with digital channels
  • DVD player

Outdoor areas

  • Fully-fenced
  • Furnished balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Near the bay
  • Near the boardwalk/promenade
  • Near the marina
  • Near the ocean
  • On the waterfront

Things to do

  • Bicycle parking
  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Ecotours nearby
  • Fishing nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 124 units
  • 5 buildings
  • 5 floors
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Double-glazed windows
  • Garden
  • Gated community
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way), (from 2 to 12 years old)
  • Covered self parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Mercure Apartments Magnetic Island
Grand Mercure Magnetic Island
Magnetic Island Grand Mercure
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
Grand Mercure Apartments Magnetic Island Apartment
Grand Mercure Apartments
Grand Mercure Apartments Magnetic Island Apartment Nelly Bay
Grand Mercure Apartments Magnetic Island Nelly Bay
Mercure s Magnetic Nelly
Mercure Apartments Magnetic
Grand Mercure Apartments Magnetic Island Nelly Bay
Grand Mercure Apartments Magnetic Island Aparthotel
Grand Mercure Apartments Magnetic Island Aparthotel Nelly Bay

Grand Mercure Apartments Magnetic Island Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 169 out of 351 reviews
Rating 8 - Good. 109 out of 351 reviews
Rating 6 - Okay. 47 out of 351 reviews
Rating 4 - Poor. 22 out of 351 reviews
Rating 2 - Terrible. 4 out of 351 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Colin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean view was fantastic. Couple of small maintenance issues, but overall it was fine. Would recommend.
Stayed 2 nights in Jan 2026

8/10 Good

Catrina

Stayed 5 nights in Jan 2026

8/10 Good

Casey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located next to the Nelly Bay terminal, within walking distance to the bus, IGA, and a range of local eateries. Our apartment had a balcony with a lovely, sheltered view of Nelly Bay — perfect for relaxing or watching the rock wallabies being fed. While the apartment was comfortable, the room we stayed in was a little tired and outdated and would benefit from a refresh. Overall, a convenient and enjoyable base for exploring Magnetic Island.
Stayed 7 nights in Sep 2025

10/10 Excellent

Grant

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Superb apartment, Amy on reception was amazing, super helpful & knew all best restaurants & bars :))
Stayed 1 night in Dec 2025

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing view.
Stayed 4 nights in Oct 2025

8/10 Good

Simon

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Great location however apartment had filthy carpet in bedroom and mould on curtains.
Stayed 4 nights in Nov 2025

8/10 Good

Geoffrey

Travelled with group
Liked: Amenities, property conditions & facilities
Loved the scenery from the balcony, space and quietness around you. Walking distance to all our requirements. Staff welcoming and helpful. Would return at a heart beat.
Stayed 4 nights in Nov 2025

10/10 Excellent

spiro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean rooms Close to ferry terminal Gorgeous views of the harbour/nelly bay
Stayed 2 nights in Nov 2025

10/10 Excellent

Punyapat

Stayed 1 night in Nov 2025

4/10 Poor

David

Disliked: Amenities
2 of the 4 pools were out of action. Did receive an email letting us know of one, so decided to keep the booking. Then to arrive to two being out. The 2 pools water was poor quality, obviously over used. Room it self very poor, stains on carpet, rusted fittings. Aircon leaking. With such an amazing view, if they invested some money in making the room match would have been okay.
Stayed 3 nights in Oct 2025

8/10 Good

U

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Positives: close to pool area, with no direct access (safe for little ones). Large unit for families with plenty of room and a great modern kitchen. Lovely outside decking area. Entrance with louvres and a drying rack for wet clothes-dries fast. Also has a washer and dryer. Close to all amenities, ferry service (walking distance), IGA and amazing seafood cafe with coffee, ice cream and pancakes down the road. Also close to car hire services. Great place to stay overall. Negatives: this unit has a partial sea view not a full view (was advertised showing an open unobstructed sea view). The view is obstructed by a hedge with the pool area beyond and the view of the area where the ferries dock. Main shower has extensive unsightly tiles that need attention.
Stayed 2 nights in Oct 2025

10/10 Excellent

Harrison

Liked: Cleanliness, amenities, property conditions & facilities
Large room
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Had a great time beautiful views and the room was lovely. A big shout out to receptionist
Stayed 2 nights in Oct 2025

6/10 Okay

Jessicaanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room itself was lovely and had a great view. However, we paid $20 for a cot for our baby for one night, and when we went to put her down, we discovered there was no mattress. Reception was closed by then, so unfortunately, my baby and I had a very uncomfortable night as there was nowhere safe for us to co-sleep. When we mentioned this at check-out the next morning, we were told it may have been overlooked by backpacker staff who didn’t realize there was another part to the cot. There was no offer of a refund for the cot, which was disappointing given the circumstances.
Stayed 1 night in Sep 2025

6/10 Okay

Frank

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Magnetic Island is a beautiful place and the apartment complex is conveniently located but unfortunately our apartment was tired, the bathroom were mouldy and there was noisy work being undertaken on the roof above us.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, room comfort

Best place to stay in Nelly Bay.

Great accommodation. Very close to Ferry terminal, IGA and bottle shop. Room was wonderful. Comfortable beds. Full kitchen. No complains at all. Would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Arnold

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice view ,very near to the ferry terminal , very clean .We love our stay definitely coming back and recommend this apartment.
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness
Property has great location.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location close to convenience shops and great views out to the open ocean
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Great place recommend the ocean view apartment especially 2 bedroom very beautiful rooms with great views and very spacious shopping centre walking distance near ferry terminal.
Stayed 1 night in Sep 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful accommodations. Great location. Friendly staff.
Stayed 3 nights in Aug 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, amenities
great location & view
Stayed 2 nights in Aug 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, amenities
Amazing!!!! Beautiful setting on a beautiful island
Stayed 2 nights in Aug 2025

10/10 Excellent

Vicki

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All ok
Stayed 2 nights in Aug 2025