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Holiday Inn Express Norwich by IHG

3.0 star property

Photo gallery for Holiday Inn Express Norwich by IHG

Reception
Lobby sitting area
Room amenity
Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View map
Drayton High Rd, Norwich, England, NR6 5DU
  • University of East Anglia
    ‪5 min drive‬
  • Norwich Cathedral
    ‪6 min drive‬
  • Market Place
    ‪6 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Hot Breakfast)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Norwich City by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,001 reviews
The price is NZ$192
includes taxes & fees
21 Sept - 22 Sept
Holiday Inn Norwich City by IHG

About the area

Norwich

With a stay at Holiday Inn Express Norwich by IHG in Norwich, you'll be near the airport, within a 5-minute drive of Norfolk Broads and Sweetbriar Marshes. .This hotel is 0.8 mi (1.3 km) from Hellesdon Hospital and 1.5 mi (2.3 km) from Catton Park.

What's nearby

  • University of East Anglia - 5 min drive - 4.2 km
  • Norwich Cathedral - 6 min drive - 4.1 km
  • Market Place - 6 min drive - 4.1 km
  • Norwich Castle - 6 min drive - 4.4 km
  • Carrow Road Stadium - 7 min drive - 5.7 km

Getting around

  • Spooner Row Station - 18 min drive
  • Norwich (NWI-Norwich Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Greggs - ‬4 min drive
  • ‪Chestnut Trees - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Holiday Inn Express Norwich by IHG

Hotel in Norwich with free breakfast and a 24-hour front desk
Holiday Inn Express Norwich by IHG offers 78 accommodations with coffee/tea makers and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 78 guestrooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features a picnic area and bike parking.
You can enjoy a meal at Great Room serving the guests of Holiday Inn Express Norwich by IHG, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Norwich? This hotel has 269 square feet (25 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.
Great Room - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 269 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: GBP 5.00 per night
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Norwich
Holiday Inn Express Norwich
Norwich Holiday Inn Express
Holiday Inn Express Norwich Hotel Norwich
Holiday Inn Express Norwich Hotel
Inn Express Norwich Hotel
Holiday Inn Express Norwich
Express Norwich By Ihg Norwich
Holiday Inn Express Norwich by IHG Hotel
Holiday Inn Express Norwich an IHG Hotel
Holiday Inn Express Norwich by IHG Norwich
Holiday Inn Express Norwich by IHG Hotel Norwich

Reviews

Holiday Inn Express Norwich by IHG Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 273 out of 742 reviews
Rating 8 - Good. 279 out of 742 reviews
Rating 6 - Okay. 106 out of 742 reviews
Rating 4 - Poor. 53 out of 742 reviews
Rating 2 - Terrible. 31 out of 742 reviews

Reviews

10/10 Excellent

Beth

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

All good 2 minor things, no yoghurts at breakfast and dining room chairs make a horrible noice when people move them ( as I say minor things) Everything else very good Nice breakfast plenty of choice Rooms fine Location fine
Stayed 2 nights in Jun 2025

10/10 Excellent

Sylvia

Travelled with family
Lovely and quiet location. Good for buses into city centre. Comfortable bed and clean.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lara

Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed for one night. Staff were really nice and attentive. Very clean throughout. Lovely abundant breakfast but I wouldn't recommend the scrambled eggs. Overall it was a good experience and we will return.
Stayed 1 night in May 2025

8/10 Good

Paul

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rabia

Stayed 1 night in May 2025

6/10 Okay

Tony

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service
Nothing further to add
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Excellent stay, friendly staff, good breakfast choices, very clean bathroom and room. Big comfy bed and choice of pillows. Could do with a safe in the room. Good location with easy access to local buses to city centre & further afield. Asada on the doorstep for forgotten essentials & snacks.
Stayed 2 nights in May 2025

8/10 Good

Yo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort bedroom with good condition, will visit again.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, nice staff at reception and at breakfast, room good, breakfast good great choice
Stayed 2 nights in Apr 2025

8/10 Good

Laurence

Stayed 2 nights in Apr 2025

10/10 Excellent

Jozef

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value accomodation, really kind staff
Stayed 1 night in Apr 2025

4/10 Poor

Helen

Business traveller
Disliked: Amenities, property conditions & facilities
The property needs painting as most of the woodwork is chipped and damaged. The air con didn’t work and there are no windows so the room was hot smelly and uncomfortable
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night out in Norwich

Clean comfortable, close to our evening out and able to get a drink at the bar late night. Breakfast included in the price… can’t fault it really.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall. Nothing negative to say
Stayed 10 nights in Mar 2025

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good but the bed

Very clean, all the basics covered. Breakfast was ok but the area where is ess presented was very small and just not enough for the guests; we were all kind of falling over one another. The staff were friendly. The main issue was there bed. I am a side sleeper but don't like a soft mattress but this one was little more than a board with a sheet over it, making it really hard to sleep and leaving me feeling bruised in the morning. No idea how procurement department could arrive at purchasing this.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Amenities
We had a great stay, staff were friendly and helpful, room was very spacious and clean
Stayed 3 nights in Mar 2025

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2025

8/10 Good

C J

Stayed 1 night in Mar 2025

2/10 Terrible

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Woken up at 6 with a gym class going on next door
Stayed 1 night in Feb 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and new
Stayed 1 night in Feb 2025

10/10 Excellent

Mr BP

Friendly service

Stayed one night only. Friendly welcome received on arrival. Room was spacious and very clean. Shower was powerful. Breakfast choice and layout was ideal for our needs. Overall a very pleasant stay. Thank you HIE
Stayed 1 night in Feb 2025