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Hotel Riu Palace Pacifico - Adults Only - All Inclusive

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Dates

May 2026

June 2026

3 outdoor pools, pool umbrellas, pool loungers

6 bars/lounges, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Luxury

9.2

Wonderful

Luxury all-inclusive property remodelled in 2023 and located near Bay of Banderas

You can look forward to a free breakfast buffet, a swim-up bar and a poolside bar at Hotel Riu Palace Pacifico - Adults Only - All Inclusive. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a body treatment or aromatherapy at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. Fitness classes are offered at the health club; other things to do include sailing, volleyball and surfing/body boarding. Free in-room WiFi is available to all guests, along with a corner/local shop and a free daily manager's reception.

Popular amenities

Parking included
Free Wi-Fi

Explore the area

Av de los Cocoteros - Lote 2, Nuevo Nayarit, NAY, 63732

Place, Flamingos Golf Club
‪4 min drive‬
Place, Nuevo Vallarta Beach
‪5 min drive‬
Place, Playa Bucerías
‪11 min drive‬
Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪28 min drive‬

Room options

Junior Suite, 1 King Bed (M)

Very good

33 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

Exceptional

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Partial Ocean View (U)

Wonderful

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Ocean View (U)

Exceptional

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite (M)

Exceptional

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Partial Ocean View (M)

Exceptional

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite (L)

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite (E)

Very good

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Partial Ocean View (B2C-US)

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Ocean View (B2C-US)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Family Suite, 2 Bedrooms, Partial Ocean View (U)

Exceptional

33 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Double Beds
Free Wi-Fi

Junior Suite, Ocean View (M)

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Partial Ocean View (L)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Ocean View (L)

33 sq m
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Sleeps 4
1 King Bed and 2 Single Beds
Free Wi-Fi

Junior Suite, Ocean View (E)

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

2 bedrooms
Sleeps 4
1 King Bed and 1 Single Bed
Free Wi-Fi

Junior Suite (B2C-CA)

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Partial Ocean View (B2C-CA)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Ocean View (B2C-CA)

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Family Suite, 2 Bedrooms, Partial Ocean View (C)

Exceptional

33 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Double Beds
Free Wi-Fi

Junior Suite, Ocean View (C)

Exceptional

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Partial Ocean View (C)

Exceptional

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite (C)

Wonderful

33 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Ocean View (Elite Club, U)

Exceptional

33 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Oceanfront (Elite Club, U)

Excellent

33 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Suite, Oceanfront (Elite Club, U)

Very good

70 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Junior Suite, Ocean View (Elite Club, B2C-US)

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Ocean View (Elite Club, M)

Exceptional

33 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Oceanfront (Elite Club, M)

Exceptional

33 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Suite, Oceanfront (Elite Club, M)

70 sq m
1 bedroom
Sleeps 2
2 Double Beds
Free Wi-Fi

Junior Suite, Ocean View (Elite Club, E)

33 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Oceanfront (Elite Club, E)

33 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Suite, Oceanfront (Elite Club, E)

70 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Oceanfront (Elite Club, L)

33 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Ocean View (Elite Club, L)

33 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Ocean View (Elite Club, B2C-CA)

Sleeps 2
1 King Bed
Free Wi-Fi

Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Junior Suite (B2C-US)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Ocean View (Elite Club, C)

Very good

33 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Oceanfront (Elite Club | C)

Exceptional

33 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Suite, Oceanfront (Elite Club, C)

70 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Junior Suite, 2 Bedrooms (U)

33 sq m
2 bedrooms
Sleeps 4
4 Double Beds OR 2 King Beds
Free Wi-Fi

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Exceptional

33 sq m
2 bedrooms
Sleeps 4
4 Double Beds OR 2 King Beds
Free Wi-Fi

Junior Suite, Connecting Rooms (C)

Exceptional

31 sq m
2 bedrooms
Sleeps 4
2 King Beds OR 4 Double Beds
Free Wi-Fi

Junior Suite, Connecting Rooms, Partial Ocean View (C)

Exceptional

32 sq m
2 bedrooms
Sleeps 4
2 King Beds OR 4 Double Beds
Free Wi-Fi

Junior Suite, Connecting Rooms (B2C-CA)

2 bedrooms
Sleeps 4
2 King Beds OR 4 Double Beds
Free Wi-Fi

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

2 bedrooms
Sleeps 4
2 King Beds OR 4 Double Beds
Free Wi-Fi

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

2 bedrooms
Sleeps 4
4 Double Beds OR 2 King Beds
Free Wi-Fi

Junior Suite, 2 Bedrooms (B2C-US)

2 bedrooms
Sleeps 4
4 Double Beds OR 2 King Beds
Free Wi-Fi

Junior Suite, Connecting Rooms (L)

1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Oceanfront (Elite Club | U)

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed
Free Wi-Fi

Family Suite, 2 Bedrooms, Partial Ocean View (E)

Sleeps 4
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, Partial Ocean View (E)

1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, 2 Bedrooms, Partial Ocean View (E)

1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free Wi-Fi

Junior Suite, 2 Bedrooms (E)

1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free Wi-Fi

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

25 May - 26 May

About the area

Nuevo Nayarit

When you stay at Hotel Riu Palace Pacifico - Adults Only - All Inclusive in Nuevo Nayarit, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.7 mi (18.7 km) from Cruise Ship Terminal and 14.5 mi (23.4 km) from Malecon.

What's nearby

Flamingos Golf Club - 4 min drive - 2.3 km
Nuevo Vallarta Beach - 5 min drive - 2.7 km
Playa Bucerías - 11 min drive - 4.2 km
VidantaWorld - 20 min drive - 11.5 km
Nayar Vidanta Golf - 22 min drive - 10.7 km

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

‪Restaurante Piccolo - ‬18 min walk
‪Riu Palace Piano Bar - ‬2 min walk
‪Reflect Krystal Sky Bar - ‬2 min walk
‪Don Rafael - ‬17 min walk
‪O International Buffet - ‬5 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Nayarit property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Make yourself at home in one of the 445 guestrooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a health club. Additional amenities at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.

Enjoy Fusion cuisine at Krystal, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM. A complimentary manager's reception is offered each day.

Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required.

Kyoto - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

La Península - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

La Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Steak House - This steakhouse specializes in American cuisine and serves dinner only. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7 AM to 11:30 AM
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Krystal
Kyoto
La Península
La Toscana
Steak House

Things to do

3 outdoor pools
Billiards/pool table
Fitness classes
Free beach club
Full-service spa
Health club
Kayaking
Sailing
Shopping
Snorkelling
Surfing/bodyboarding
TV in common areas
Volleyball
Water sports equipment

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

Aromatherapy
Body wraps
Facials
Manicures/pedicures
Spa open daily
Steam room
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
8 floors
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Renovated entire property - December 2023
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Towels provided

Entertainment

Plasma TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar
Toaster

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Dryer
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Guests under 18 years old are not permitted at this adults-only property

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Palace Pacifico

Palace Pacifico Riu

Riu Pacifico

Riu Pacifico Palace

Riu Palace Pacifico

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive Nuevo Vallarta

Riu Palace Pacifico Nuevo Vallarta

Riu Palace Pacifico Hotel Riviera Nayarit

Riu Palace Pacifico All Inclusive All-inclusive property

Riu Pacifico Inclusive inclus

Riu Palace Pacifico All Inclusive

Riu Palace Pacifico Adults Only All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10 Excellent

Sarah

30 Jan 2026

Stayed 4 nights in Jan 2026

8/10 Good

Vyacheslov

Travelled with partner

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

can be bette, please step up and make this place better, now it’s 4 our of 5

Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

beautiful and clean rooms, great food and drinks

Stayed 5 nights in Jan 2026

10/10 Excellent

Cristela

Travelled with family, Travelled with group

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Friendly staff, beautiful resort.

10/10 Excellent

Heidi L

28 Jan 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Bahareh

Travelled with family

27 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Good quality service with nice staff

Stayed 5 nights in Jan 2026

10/10 Excellent

Matthew

26 Jan 2026

Stayed 6 nights in Jan 2026

10/10 Excellent

Kendra

Travelled with family, Travelled with group

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Friendly staff beautiful resort. Food was delicious. The only thing about the resort I did not like was the taxi service. Extremely overpriced than a regular cab you can catch at the curb. The taxi service works directly for the resort. After figuring that out we just went outside to catch a cab.

Stayed 4 nights in Jan 2026

8/10 Good

Rachel

Travelled with group

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Rooms were clean, food was mediocre and staff was not the friendliest for an all-inclusive. But still had a good time.

Stayed 5 nights in Jan 2026

10/10 Excellent

Kate

26 Jan 2026

Beautifu

Stayed 10 nights in Jan 2026

10/10 Excellent

Norma, Chicago

25 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great food!

Stayed 5 nights in Nov 2025

6/10 Okay

Barry

Travelled with partner

24 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was ok. Staff was ok. Amenities?? Bathrooms few and far between.

Stayed 14 nights in Jan 2026

10/10 Excellent

Karla G

24 Jan 2026

Stayed 5 nights in Jan 2026

4/10 Poor

Sabrina

24 Jan 2026

Stayed 4 nights in Jan 2026

8/10 Good

Howard

Travelled with partner

24 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The Riu Palace Pacifico is a very well-run, clean, and attractive resort with consistently attentive and friendly staff. Service throughout the property is excellent. While tipping isn’t required, it is clearly appreciated, and having small Mexican bills on hand is helpful. You don’t need to tip everyone every day, but staff genuinely notice and appreciate it. The resort is fairly large, so guests with mobility concerns should be aware that there can be a fair amount of walking. The food is generally quite good for an all-inclusive, with some meals standing out as very good. Guests who enjoy dining off-property will also find good options in nearby Bucerías. Many people choose this resort for its comfort, safety, and ease, and English is spoken everywhere. Overall, it’s best thought of as a relaxed, well-organized “floating resort” — comfortable, predictable, and very easy to enjoy.

Stayed 10 nights in Jan 2026

10/10 Excellent

Brian Andrew, Nampa

24 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff front top to bottom were friendly and helpful. The entire facility is clean and beautiful. The food was excellent and the variety was great.

Stayed 9 nights in Jan 2026

2/10 Terrible

Arash

Travelled with family

24 Jan 2026

Disliked: Cleanliness, property conditions & facilities

Unfortunately, my experience at this resort was very disappointing. One ongoing issue was the condition of the shower towels — they were worn out and had visible stains, which is unacceptable and made the room feel unhygienic. The resort was also extremely crowded, which negatively impacted the overall experience. This stay was especially important to us because it was our anniversary. At check-in, I clearly mentioned this to the front desk, but no one asked for the date or made any effort to assist with any preparation or even simple room decoration. On the night of our anniversary (01/22/2026), we attempted to have dinner at the steakhouse. We had already coordinated with a host earlier and were told to come at 8:00 PM. However, when we arrived, a different host told us they were full and not accepting any new guests. I explained that it was our anniversary, but she showed no concern, immediately rejected us, and did not attempt to help us find another restaurant. What makes this worse is that the same host treated us the same way previously at the Krystal restaurant on 01/17/2025, right after we had checked in. Her behavior was unprofessional on both occasions. On our anniversary night, her reaction was so dismissive that it caused my wife to cry. This experience left a lasting negative impression. Because of the lack of care, professionalism, and basic hospitality, I will not recommend this resort — or any RIU resort — to friends or family.

Stayed 6 nights in Jan 2026

6/10 Okay

Cheri

Travelled with family

24 Jan 2026

Liked: Amenities, property conditions & facilities

Room was left with Used water bottles and not well cleaned or stocked My Health insurance card was stolen and never found. With no one offering me any credits or any answers

Stayed 7 nights in Jan 2026

8/10 Good

Richard, Everett

Travelled with partner

24 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

This is a wonderful beachfront property with three pools, great food and top shelf drinks. The staff were all very attentive to whatever we needed and they had planned entertainment every evening. Unfortunately the Riu parties are only on Fridays (at the adjacent Riu Jalisco hotel) so we missed out on that one. Knocked off one star because the resort credit advertised on Expedia is very misleading. It's not a $500 discount off a massage or whatever, instead it's a set of coupons that are really quite useless (like the $300 discount in case you decide to have a spontaneous wedding during your stay!). Also worth nothing that this property tends to lean to an older crowd. If you're in your 20s and 30s you might want to find somewhere a little more lively.

Stayed 5 nights in Jan 2026

10/10 Excellent

christina

22 Jan 2026

Stayed 4 nights in Jan 2026

8/10 Good

Dean

21 Jan 2026

Stayed 6 nights in Jan 2026

8/10 Good

Julie

21 Jan 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Kenneth

21 Jan 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

Lori

21 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2026

8/10 Good

Jorge

20 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Property is great , food is good, recommend the steak house (get there early if not there is a cut off) depends if you go on high or low season. Low season no problem with that. All you can eat , drink (premium alcohol )

Stayed 5 nights in Jan 2026

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Wonderful

Luxury all-inclusive property remodelled in 2023 and located near Bay of Banderas

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, 1 King Bed (M)

Junior Suite, 1 King Bed (M)

View all photos for Junior Suite (U)

Junior Suite (U)

View all photos for Junior Suite, Partial Ocean View (U)

Junior Suite, Partial Ocean View (U)

View all photos for Junior Suite, Ocean View (U)

Junior Suite, Ocean View (U)

View all photos for Junior Suite (M)

Junior Suite (M)

View all photos for Junior Suite, Partial Ocean View (M)

Junior Suite, Partial Ocean View (M)

View all photos for Junior Suite (L)

Junior Suite (L)

View all photos for Junior Suite (E)

Junior Suite (E)

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Junior Suite, Partial Ocean View (B2C-US)

View all photos for Junior Suite, Ocean View (B2C-US)

Junior Suite, Ocean View (B2C-US)

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (U)

Family Suite, 2 Bedrooms, Partial Ocean View (U)

View all photos for Junior Suite, Ocean View (M)

Junior Suite, Ocean View (M)

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Junior Suite, Partial Ocean View (L)

View all photos for Junior Suite, Ocean View (L)

Junior Suite, Ocean View (L)

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

View all photos for Junior Suite, Ocean View (E)

Junior Suite, Ocean View (E)

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

View all photos for Junior Suite (B2C-CA)

Junior Suite (B2C-CA)

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

Junior Suite, Partial Ocean View (B2C-CA)

View all photos for Junior Suite, Ocean View (B2C-CA)

Junior Suite, Ocean View (B2C-CA)

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (C)

Family Suite, 2 Bedrooms, Partial Ocean View (C)

View all photos for Junior Suite, Ocean View (C)

Junior Suite, Ocean View (C)

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Junior Suite, Partial Ocean View (C)

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Junior Suite (C)

View all photos for Junior Suite, Ocean View (Elite Club, U)

Junior Suite, Ocean View (Elite Club, U)

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Junior Suite, Oceanfront (Elite Club, U)

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Suite, Oceanfront (Elite Club, U)

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Junior Suite, Ocean View (Elite Club, B2C-US)

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Junior Suite, Oceanfront (Elite Club, B2C-US)

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Suite, Oceanfront (Elite Club, B2C-US)

View all photos for Junior Suite, Ocean View (Elite Club, M)

Junior Suite, Ocean View (Elite Club, M)

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Junior Suite, Oceanfront (Elite Club, M)

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Suite, Oceanfront (Elite Club, M)

View all photos for Junior Suite, Ocean View (Elite Club, E)

Junior Suite, Ocean View (Elite Club, E)

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Junior Suite, Oceanfront (Elite Club, E)

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Suite, Oceanfront (Elite Club, E)

View all photos for Junior Suite, Oceanfront (Elite Club, L)