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Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
Aerial view
3 outdoor pools, pool umbrellas, pool loungers
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive

Explore the area

Map
Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
  • El Tigre Golf at Paradise Village
    ‪5 min drive‬
  • Nuevo Vallarta Beach
    ‪5 min drive‬
  • Playa Bucerías
    ‪9 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, Oceanfront (Elite Club, M)

Plasma TV

Suite, Oceanfront (Elite Club, M)

  • 70 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club, M)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, M)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (C)

  • 31 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 32 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Ocean View (Elite Club, B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | B2C-CA)

Plasma TV

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, L)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club, L)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (U)

  • 33 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, U)

Plasma TV

Suite, Oceanfront (Elite Club, U)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club, U)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, U)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 1 King Bed (M)

Junior Suite, 1 King Bed (M)

Junior Suite, 1 King Bed (M)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Balcony, Sea View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Balcony, Sea View (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, Oceanfront (Elite Club, E)

Plasma TV

Suite, Oceanfront (Elite Club, E)

  • 70 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms, Partial Ocean View (C)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-CA)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, E)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club, E)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

Plasma TV

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Partial Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, 2 Bedrooms, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Ocean View (Elite Club, C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Elite Club, C)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, C)

Plasma TV

Suite, Oceanfront (Elite Club, C)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Partial Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Similar properties

Exterior

Velas Vallarta Suites Resort All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, (1002)
The price is NZ$680
for 1 room
includes taxes & fees
16 May - 17 May
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About the area

Nuevo Vallarta

When you stay at Hotel Riu Palace Pacifico - Adults Only - All Inclusive in Nuevo Vallarta, you'll be on the beach, a 1-minute drive from Bay of Banderas and 5 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.8 mi (19 km) from Cruise Ship Terminal and 14.7 mi (23.6 km) from Malecon.

What's nearby

  • Flamingos Golf Club - 2 min drive - 2.1 km
  • El Tigre Golf at Paradise Village - 5 min drive - 5.1 km
  • Nuevo Vallarta Beach - 5 min drive - 2.4 km
  • Nayar Vidanta Golf - 8 min drive - 7.4 km
  • Playa Bucerías - 9 min drive - 4.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 20 min drive

Restaurants

  • ‪Don Rafael - ‬15 min walk
  • ‪La Botana - ‬15 min walk
  • ‪Riu Palace Piano Bar - ‬3 min walk
  • ‪Kulinarium - ‬16 min walk
  • ‪Gran Dragon - ‬11 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 445 guestrooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. Additional amenities at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Fusion restaurant Krystal, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Fusion restaurant Krystal - Onsite theme restaurant.
Asian restaurant Kyoto - Onsite theme restaurant. Open daily.
Elite Club Restaurant - Onsite fine-dining restaurant. Open daily.
Italian rest La Toscana - Onsite theme restaurant. Open daily.
Steak House - Onsite steakhouse. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Asian restaurant Kyoto
  • Elite Club Restaurant
  • Fusion restaurant Krystal
  • Italian rest La Toscana
  • Steak House

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2131 out of 3138 reviews
Rating 8 - Good. 623 out of 3138 reviews
Rating 6 - Okay. 229 out of 3138 reviews
Rating 4 - Poor. 82 out of 3138 reviews
Rating 2 - Terrible. 73 out of 3138 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa Cecelia Merliyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing!! The food was really good for resort food, the staff was really friendly, resort was clean and well kept. highly reccommend
Stayed 7 nights in Oct 2024

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Brianna C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel precioso
Stayed 3 nights in Jan 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service was amazing. All so professional and attentive.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Timothy lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale vibe but lacking Meican charm. Top shelf alcohol and great drinks , something was always available. The coffee place and fancy drink cart in lobby was a nice touch.Service was great in every area and Allie at the activity pool was hands down the best server on property and always kept the drinks flowing. Food was mostly good and even though I don't usually like the buffet, it was my favorite at this resort and the sports bar killed it on food as well! Also, first all inclusive where I could order steak and lobster for no upcharge. The room was perfect and bed super comfy. Housekeeping did great job and while ording things on the app , they were super responsive. Also, the beach was great, with plenty of seats and shade if needed and you could swim in the water. Easy walk to the charming town of Bucerias, that had a great market and lovely bars on the beach with live bands. I thought the price was affordable for all the perks you received as well. The few complaints I had were minor but the granite around the pools was incredibly slick! I saw so many people slide around like it was ice. That really need to be fixed. I thought it was weird too that I could not get a cocktail while eating dinner at the restaurants, only beer and wine, except at sports bar. Also, add another bathroom around pools and restaurants. Overall, we loved our stay and would recommend.
Stayed 4 nights in Jan 2025

2/10 Terrible

Scott Coburn

Disliked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 6 nights in Jan 2025

2/10 Terrible

Robert, Parksville

The Riu does not take reservations for the restaurants unless you get a upgrade to the "Elite" package. Had to line up and arrive 1 hr early to get a spot in the steakhouse. Couldn't get in several evenings in spite of tables being empty
Stayed 14 nights in Jan 2025

10/10 Excellent

Arshdeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Sep 2024

6/10 Okay

Angelica L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food choices not the standard expected. All desserts looked beautiful but not myself or husband could eat it. We loved the service and the staff. We wouldn’t go back counting on the entertainment. We walked out on all of them except the Mariachi. It’s a beautiful location, very relaxing and peaceful. No food wowed us at all. For the kind of money we spent, we wanted to eat better food, not just A LOT of food. Hope this helps
Stayed 5 nights in Dec 2024

10/10 Excellent

Lance Kou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend resort. Low key and relaxing
Stayed 6 nights in Jan 2025

10/10 Excellent

Bernard

Stayed 4 nights in Jan 2025

8/10 Good

Rebecca Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

BRITTANY LAURA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU Palace Pacifico is the best adults only resorts hands down!!!!
Stayed 7 nights in Jan 2025

8/10 Good

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and staff outstanding. Many choices for dinner. My biggest concern was the tap water was not potable/drinkable. With such an upscale resort such as this, I would expect drinkable water. The hotel was good about providing bottled water upon request but I had a fear the days I was there. The restaurants did sever drinkable water. We waited outside the Steak House for 45 minutes prior to it opening to ensure we got a seat. They could expand by taking over some of the La Peninsula space which was hardly used. The steak was flavorful but the lobster was tough and did not have much flavor. I got food poising that night that lasted about 6 hours so I don't think it had to do with the water. Probably the lettuce washed in unpotable water??? I would definitely return if they can upgrade to potable water.
Stayed 10 nights in Jan 2025

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and facility with terrific staff. My two complaints would be the smoking on the beach, there were areas to smoke but they were not enforced, which was very frustrating. Also, the beds were very soft/worn in. Other than that, it’s a lovely place. The staff are wonderful!
Stayed 8 nights in Jan 2025

10/10 Excellent

Danielle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Riu Palace Pacifico and would recommend this to anyone! The new remodel is spectacular, especially the pool area! The beach is so close and allowed us to walk to the other resorts. WE would go back again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Samuel Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, amazing staff!
Stayed 7 nights in Jan 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous! We enjoyed all 5 days and didn’t want to leave! Every guest that we met had been to the property before and they come back regularly. That’s indicative of a great resort! The only issue we had was that the rainfall shower head didn’t work but there was a second shower head to use. We struggled with the tv but we weren’t too concerned about it since we weren’t in the room much. Overall, it was an amazing time.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brandette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation!
Stayed 9 nights in Jan 2025

8/10 Good

Warren Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were polite and courteous. Convenient on the beach. However, not accommodating, flexible or helpful with all change requests. Also, no quality tequila available. Small complimentary gift was appreciated.
Stayed 4 nights in Jan 2025

6/10 Okay

Karen Ladet

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet all-inclusive north of all the PV action. The property is newly renovated and very nice. The food options are varied and delicious and the Elite Club package was totally worth it. Only draw back is the open air theatre that plays very loud music until 10:30pm. If you have interior room (even an ocean front suite), do not expect to go to bed early. Our favorite thing was the service! Countless kind and helpful employees! Some of the best service we’ve had in years.
Stayed 3 nights in Jan 2025

2/10 Terrible

Luz

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
We like the bartenders in the lobby area Luis and Rodolfo they have excellent customer service skills and were always professional and attentive to my husband and I. Too bad for other staff members that made us feel that we didn't belong in other areas of the hotel. Even the bellboy made it clear that there is a preference to other races/ethnicities over us hispanics. We picked this hotel because of our great experience at the Riu in Cabo San Lucas. We felt that both properties run so different, but will never go back to either. We take this very seriously and we like to feel that our money is being well spent.
Stayed 3 nights in Jan 2025