Waterfront Lodge

3.0 star property

Room options

View all photos for Standard Double or Twin Room, 1 Queen Bed, Garden View

Standard Double or Twin Room, 1 Queen Bed, Garden View | Balcony

Standard Double or Twin Room, 1 Queen Bed, Garden View

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed, Ocean View

Standard Double Room, 1 Queen Bed, Ocean View

Standard Double Room, 1 Queen Bed, Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nuku'alofa

With a stay at Waterfront Lodge in Nuku'alofa, you'll be a 4-minute walk from St Mary's Cathedral and 13 minutes by foot from Interisland Ferry Terminal. .This hotel is 1.1 mi (1.8 km) from Talamahu Market and 1.4 mi (2.2 km) from Basilica of St Anthony of Padua.

What's nearby

  • St Mary's Cathedral - 5 min walk - 0.4 km
  • Interisland Ferry Terminal - 11 min walk - 1.0 km
  • Talamahu Market - 1 min drive - 1.4 km
  • Royal Palace of Tonga - 3 min drive - 2.5 km
  • Ancient Tonga - 4 min drive - 2.9 km

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 23 min drive

Restaurants

  • ‪Friends Cafe - ‬2 min drive
  • ‪Leiola Downtown Cafe - ‬3 min drive
  • ‪Billfish Bar and Restaurant - ‬6 min walk
  • ‪The Top Restaurant And Lounge - ‬2 min drive
  • ‪Evergreen Chinese - ‬2 min walk

About this property

Waterfront Lodge

Hotel in Nuku'alofa with free breakfast and a restaurant
Waterfront Lodge offers 8 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 8 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features a hair salon, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at Waterfront Cafe, a restaurant which specializes in Modern European cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.
Waterfront Cafe - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Cafe

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 2:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
WiFi is provided up to 500 MB per stay. Charges will apply for any additional usage.

Access methods

Access code, front desk (limited hours), private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children 10 and younger are not allowed at this property; All guests older than 10 are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: TOP 65 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children 10 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit

Property is also known as

Waterfront Lodge Nuku'alofa
Waterfront Nuku'alofa
Waterfront Lodge Hotel
Waterfront Lodge Nuku'alofa
Waterfront Lodge Hotel Nuku'alofa

Waterfront Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great little place

Clean, good-sized rooms, decent food, friendly, helpful service. The only slight downsides are that it's a little further out of town than most and that the wifi is a pain.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I loved the whole experience. Especially the baby chickens, and the car hire they organized for me so convenient no hassles loved my stay
Stayed 2 nights in Nov 2019

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful and friendly. Always asked about my day etc. The breakfast was good and large and the food in the restaurant was really delicious and fresh !
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Beauty

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt home away from home. Staff very friendly and helpful. Loved our room, our breakfast. Have own restaurant, great food and atmosphere. Unfortunate for us extended our stay for another 5 days but fully booked right through. Highly recommend, will go back next time but will book way ahead.
Stayed 3 nights in Jul 2019

10/10 Excellent

Lorna&Jim, Howick, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we arrived at Waterfront Lodge until checkout, we felt very welcomed by the super friendly staff. The property is well appointed and the location is superb! A great starting location for our Tonga adventure. The meals were excellent as well. Thanks to all the team at Waterfront. We will be back.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waerfront, the good and the not so.

Hotel and staff were very nice, clean, staff super helpful above and beyond. The location was difficult...noisy traffic and local clubs.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly, property was clean, location was good (close to ferry services and a short walk into town). Take mosquito repellent.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had stayed here before and it was amazing so of course I picked the Waterfront Lodge again. But this time The Waterfront Lodge is only good for an overnight stay don't make the mistake I did and book more than a night stay. The place itself needs renovating. The loud A/C needs to be thrown in the bin it took 1 hour for us to feel the A/C working. Television waste of time having that in the room only one channel and it's not clear it's static. The bed is fine if you like sleeping on a hard mattress and that is the same with the pillows. The toilet doesn't flush properly you need to flush 3 -5 times to clear it. The water pressure for the shower feels like your using the hose on full blast the water stinging your body I tried turning the shower handle down I got rain drops. The room itself is fine if you like sharing it with cockroaches I've come across 2 so far and this was just the first night. Great times at the Waterfront Lodge(not). This is what i had wrote on the first night there. The response i got back from the owner Elizabeth Cowly is appalling
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
I emailed to confirm that hotel transfer was $30 TOP total (as this was cheaper than everywhere else), this is why we booked to stay here. A taxi driver came then demanded $50, I said he'll have to speak to the hotel. The manager came out and despite her email specifically confirming $30, she said it was actually per person and so she called a texi for us instead as this was cheaper. She didn't make any effort to fix the situation or offer to pay the difference. Unfortunately this really coloured stay as we didn't feel welcome and also didn't want to approach the manager for anything else as I knew she wasn't going to fix anything. Our room was good, all the basics there, except air conditioner wasn't working (told staff but never came back to fix it). And on my email confirmation it said 500MB per stay however we were only given 200 and it could only be used on one device. I also thought I read sky was available however the tv only had one working channel. All other facilities we working and adequate. Other reviews are correct saying staff tend to sit outside (just under your room window and be very loud) but this didn't bother us as much as I booked it already knowing it wasn't a quiet place. Redeeming feature - the restaurant was AMAZING. When I come back, I won't stay at the hotel but I'll come back for the service and food at the restaurant.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Beautiful colonial style boutique hotel with deep verandah on the restaurant and comfortable balconies in the rooms. Wonderful, helpful staff. Excellent food for breakfast, lunch and dinner.
Stayed 3 nights in Nov 2018

8/10 Good

Daisy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very professional and super friendly ! The hotel is nice than I expected ! Lovely ,big clean room and a very pretty restaurant.The location was great for my boat and ferry transfer which is right across the street .
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, cosy room and staff were super friendly.
Stayed 1 night in Nov 2018

8/10 Good

Edvardas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Local Guesthouse

If you don't like big hotel chains this is the place for you. Small locally run guest house with great veranda. Across the road from the harbour - be sure to have a beer at the local fishing club or at billfish after your whaleswim
Stayed 4 nights in Sep 2018

10/10 Excellent

wei, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and nice

Friendly staff, Close to the water, but noisy at night due to the proximity to the clubs.
Stayed 1 night in Sep 2018

4/10 Poor

Sarah, Auckland, New Zealand

I wish I could let you know about my stay in the Waterfront lodge. However, having booked well in advanced in May through Wotif we turned up in September to the Waterfront after a long day of taxies/flights and traveling to be told "we couldn't stay there."Simply asked if our name was 'Smith' with a affirmative we were told "we couldn't stay there" They had double booked and therefore we were out of luck. This was the first we had heard of this, as we stood in their reception with all our luggage - no email or phone contact prior. They sent us off to stay at the Tanoa Dateline Hotel (a large corporate hotel opposite to what we had wanted during our stay). Our room configuration request was not passed on between accommodation. Also, payment had not been transferred to the Tanoa and they attempted to charge us - even though the Waterfront/Wotif had already been paid in May. The experience was extra stress to what was a well planned trip - stress that could on easily been avoided with more effective communication.
Stayed 1 night in Sep 2018

8/10 Good

Maryke, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location!!

Nuku'alofa was a great experience. Though Tonga it is not exactly the best tourist place to visit the people are extremely friendly and helpful. It is inexpensive and a safe and clean country to visit. We managed to fill our days and it was always nice to return to comfortable accommodation at the end of the day. We were a little disappointed that Tonga's main island does not have any safe beaches for swimming because of the strong currents, but it was pleasant to take a boat to a couple of other islands for lunch, swimming and snorkelling. July was perfect weather for the whole 12 days we were there. Be aware on Sunday the country stops, nothing is open including most restaurants. It was then a perfect day to take a boat to an island. Plenty of taxis and not expensive. Hotel and restaurants happy to call them for you.
Stayed 7 nights in Jul 2018

6/10 Okay

PAT, nz

Liked: Cleanliness, room comfort
Excellent chef. Cooked fish and omelette to perfection BUT Room noisy at night, dogs and roosters Also manager/ owner very uncompromising, wouldn’t listen to any complaints or suggestions The continental breakfast was the worst I have ever experienced and i had to have an expensive omelette to provide any nourishment
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Colonial hotel vibe. Great meal.

Although still no power on after cyclone Gita the staff offered great friendly service with candles and water jug to flush with. After surviving a cyclone they did a great job looking after us.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely residence, great food

Mixed experience - restaurant food wonderful, beds super comfy, nice bathrooms and some very friendly and professional staff, but some noise issues. I was aware of nightclubs nearby and I don't mind that, but some staff rather too loud not realizing shouting and car repairs a bit intrusive for tourists- could not hear people knocking on my door! Overall though, I would absolutely recommend especially for business or mature people due to 'usually quiet' ambiance and old style music.
Stayed 5 nights in Nov 2017

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Was great thank you
Stayed 2 nights in Oct 2017