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Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty

4.5 star property

Photo gallery for Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty

2 restaurants, breakfast served
2 restaurants, breakfast served
Fountain
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
No: 10, Glenfall Road, Nuwara Eliya, Central, 22200
  • Place, Nuwara Eliya Golf Club
    ‪10 min walk‬
  • Place, Assemblies of God Church Nuwara Eliya
    ‪13 min walk‬
  • Place, Lake Gregory
    ‪18 min walk‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

  • Mountain view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Studio

Royal Studio

Royal Studio

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby lounge
Araliya Green City - Your Gateway to Everything in Nuwara Eliya
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
3.8 out of 5, Good, 30 reviews
The price is NZ$320
includes taxes & fees
7 Feb - 8 Feb
Araliya Green City - Your Gateway to Everything in Nuwara Eliya

About the area

Nuwara Eliya

With a stay at Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty, you'll be centrally located in Nuwara Eliya, just a 5-minute walk from Victoria Park and 13 minutes by foot from Nuwara Eliya Golf Club. .This family-friendly hotel is 0.9 mi (1.4 km) from Assemblies of God Church Nuwara Eliya and 1 mi (1.6 km) from Single Tree Hill.

What's nearby

  • Victoria Park - 5 min walk - 0.5 km
  • Nuwara Eliya Golf Club - 10 min walk - 0.9 km
  • Assemblies of God Church Nuwara Eliya - 13 min walk - 1.1 km
  • Single Tree Hill - 16 min walk - 1.4 km
  • Lake Gregory - 18 min walk - 1.6 km

Restaurants

  • ‪Barista - ‬11 min walk
  • ‪Indian Summer Restaurant - ‬3 min drive
  • ‪Grand Hotel - ‬6 min walk
  • ‪Cafe Noshers - ‬19 min walk
  • ‪Milano Restaurant - ‬12 min walk

About this property

Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty

Luxury hotel with 2 restaurants and a winery
Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty offers 160 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 160 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an attached winery, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Nuwara Eliya? This hotel has 7000 square feet (650 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Winery

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (7,000 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 70.00
  • New Year's Eve (December 31) Gala Dinner per child: USD 35.00 (from 5 to 10 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Araliya Green Hills Hotel Nuwara Eliya
Araliya Green Hills Hotel
Araliya Green Hills Nuwara Eliya
Araliya Green Hills
Araliya Green Hills Hotel

Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 5 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mahmood

Stayed 2 nights in Apr 2025

2/10 Terrible

Radhika

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was okay. But the bathroom was gross. It smelled. And the shower head sprayed water everywhere. The worst thing about the hotel was that it was soooo loud. There was an annoying loud noise outside our window, the whole night! And also this buzzing sound from inside the hotel, we were on the same floor as the pool—maybe there. I couldn’t figure it out. But I couldn’t sleep all night!
Stayed 1 night in Jan 2025

10/10 Excellent

Sanjeewa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! Everyone was very accommodating and friendly. Definitely felt like home
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service

Physical plant is okay, but service is terrible

The physical infrastructure of this hotel is in okay shape (but not great shape). Where the hotel really disappoints is in service. The staff are not well trained, and systems are not in place for reasonable performance. Our check-in process was confusing, where they found my name and booking in their system, and then 5 minutes later asked me if I was sure that I booked at Araliya Green Hills. I ordered a boxed breakfast to take on my early morning hike, but they forgot to put it in. The front desk staff later explained to me that they put in the order, but the kitchen staff messed up. When I asked for it at 5am, instead of simply saying "sorry, the food isn't ready", the staff wasted 10 minutes of my time interrogating me about who did i put the order with, what did I order etc, to try and make the case that I must have forgotten. Luckily I had taken a picture of the written order, and that finally got the staff to stop wasting my time. I won't write more, but there were more incidents like this, which all signaled untrained, unprofessional staff. i think they are trying to run the hotel on a low budget, without properly training staff. There are many other hotels in Nuwara Eliya with much better views and better location. I would strongly recommend staying at one of those instead. Maybe pick a boutique hotel on a hillside if you can. Araliya Green Hills is only worth it if you are paying no more than $80 per night.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kanchana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, with good food, great service
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were we helpful and polite property was clean , meals were good will stay in in that hotel again .
Stayed 1 night in Jan 2020

8/10 Good

Angie Mui Gek

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Property was nice. Wifi was slow. Service is slow too
Stayed 2 nights in Dec 2019

4/10 Poor

SH

Disliked: Property conditions & facilities
would not let me leave property after check out process was complete until they checked the room. this should have been completed when customer requested to have checkout paperwork ready.
Stayed 1 night in Dec 2019

10/10 Excellent

Sundararaj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Exciting
Stayed 1 night in Dec 2019

4/10 Poor

Michelle

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Do not recommend

The hotel was clean and tidy but the service left much to be desired. We were asked to wait for our welcone drinks and then go to our room, the welcome drink never arrived, so we decided to head to our room. I told reception to send our bags to our room as we did not want to wait any longer for our welcome drink. We had to wait for 30 minutes for the concierge to call and check if we were in the room to send the bags up. There was also no follow through on anything. For example we were told on our arrival that there was an al a carte restaurant on site. When we came down for dinner, we were told by the front desk manager that there was a private funtion, but could head up to the bar for dinner instead. There was no staff member there - we had to ring reception for someone and was then told that we could not eat there because it was a bar. We had to explain how we ended up at the bar, and it took almost 45 mins just to order and we were the only ones there. We never got water glasses to drink our large bottled water. We also misplaced my phone charger. While it had been found, it took a whole day, about 8 phone calls and me standing at reception to have it returned. I was constantly told it would be sent to my room but it never came and every time i rang i had to repeat the story and/or would get passed around. While its clean and tidy, i wouldnt recommend staying there. Help isnt easily available.
Stayed 2 nights in Dec 2019

10/10 Excellent

Lakshitha,F, Kandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I returned to Araliya Green Hills Hotel after our very pleasant first stay back in 2018. The staff is very friendly and helpful in every way possible and they try their best to make your stay a very pleasant one. The rooms are super clean and tidy and the food is amazing. There’s a huge variety of food to choose from, not to forget the great variety of artisanal teas. A special thanks goes to Mr. Sampath (F&B manager), Mr. Pavindu (Chef) and Mr. Krishnan (server) for making our stay a very memorable one. Five stars from the Fernandos! Keep up the good work!
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Probably new property that's why they are trying recover cost with different ways. I booked through expidia with full details of the guests for whom the room was booked. On my arrival it was told to me that I have to pay additional 18 USD as child meal was not included in the price. I failed to understand how it happened? Never heard any where this kind of system. On the basis of age and the number the of the guests the price was quoted but they further collected additional USD 18 from me. So, at the time of booking please double check about everything otherwise any one may end up paying extra amount.
Stayed 1 night in Oct 2019

8/10 Good

P P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel & great service

The hotel was really good and service was acceptional from the reception staff. The room nice, however the view was facing another hotel and court yard, so you couldn’t look out of the window to admire the views. Also the hearing in the room wasn’t all that it kept cutting off every 5 minutes and coming back on as it was really cold that evening and I was suffering from a cold it would have been nice to be in a warm room.
Stayed 1 night in Mar 2019

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful gardens at and surrounding this hotel.

Overall, this hotel was great. The rooms were clean, has a nice small heated pool, and great fitness area. Large selection of food at breakfast, overall good options. Staff is very friendly throughout the hotel. My spouse had a good massage, unfortunately my experience at the spa was not very good. Nearby, there are some beautiful gardens at Victoria Park as well as a small one hear and at the Grand Hotel behind this hotel. Waterfall, botanical gardens and several tea plantations an easy drive from the hotel, however the drive to get to Neuwara Eliya is not for the faint of heart. Good wifi at the hotel but a few random short power outages during our stay.
Stayed 3 nights in Mar 2019

10/10 Excellent

Saleh, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good experience . Everything was more than i expect
Stayed 2 nights in Aug 2018

10/10 Excellent

Lakshitha, Little Rock, AR.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel that was a home away from home.

The hotel staff was very friendly and courteous from day one. The food selection was very good and our room was very clean. Any of our requests to the front office was handled immediately. Mr. Manoj Raj at the dining area was so friendly and helpful to us and made our breakfast and dinner a very pleasant experience. I am sure the other hotel staff members are the same. All in all, it was a very enjoyable experience for my wife and I and I recommend this hotel to anyone looking for a getaway to enjoy peace and tranquility in the hill country.
Stayed 1 night in Jun 2018

6/10 Okay

Debashis, Singapore

Liked: Cleanliness, staff & service

Hotel Close to the City-Sri Lankan Experience

We reached the hotel in the late evening by our van.Staff in the hotel geeted us and served hot chocolate.I would rather prefer a very strong tea as Nuwara Eliya tea is famous as the tea grown at high mountain.We booked a super deluxe room and it was in 2nd floor.The room was clean but the interior was quite old fashioned.Bathroom was very neat and clean.We stayed 2 night in that hotel.Though the breakfast had a quite variety and we tried most of them but could not get a feeling of Sri Lankan food.However the I liked sambal and sambar (made of fresh vegetables) very much.We ordered room service and the foid was horrible though they served well.It is nicely located to reach city and to other areas but we felt the money we spent for two night is not of worth.I would still recommend this hotel if somebody is staying for one night.They need to be competitive in relation to the pricing.Improvement needed for the breakfast.I forgot to mention the banana cake was a bit hard and felt like not fresh.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dhal

Great!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse hotel ever

Won't go back again, worse hotel ever, it has extremely small pool and gardens, and Super high rate.

6/10 Okay

Richard, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Your booking is for tomorrow sir

Got off to a bad start – ‘your booking is for tomorrow sir and anyway Expedia have cancelled the booking’. Resolved quickly by producing the (already paid) Wotif confirmation but no apology. Everything thereafter was ‘good’. Location quiet and secluded but ten minutes walk to the centre of Nuwara Eliya, comfortable rooms, prompt and attentive service, reasonable and reasonably-priced food, etc. But atmosphere – generally and especially in the horrible bars – was a bit charmless (this may have something to do with the fact it was an Arabic hotel and their décor was simply not to our taste – certainly that could explain the bars).

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awesome place. A real gem.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice

Very good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel facilities were excellent and staff very helpful if a little disorganised.