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MainStay Suites Omaha Old Mill

2.5 star property

Photo gallery for MainStay Suites Omaha Old Mill

Full-sized fridge, microwave, stovetop, dishwasher
Lobby
Property amenity
Exterior
Suite, 2 Double Beds, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Parking included
  • Pet-friendly
  • Air conditioning

Explore the area

View map
360 S 108th Ave, Omaha, NE, 68154
  • Place, Westroads Mall
    ‪2 min drive‬
  • Place, University of Nebraska-Omaha
    ‪8 min drive‬
  • Place, Baxter Arena
    ‪10 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(55 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Standard Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Wyndham Omaha / West Dodge
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 1,867 reviews
The price is NZ$122
includes taxes & fees
2 Nov - 3 Nov
Wyndham Omaha / West Dodge

About the area

Omaha

With a stay at MainStay Suites Omaha Old Mill in Omaha (West Omaha), you'll be within a 15-minute drive of University of Nebraska Medical Center and OPPD Arboretum. .This hotel is 12.7 mi (20.5 km) from Henry Doorly Zoo and Aquarium and 8.8 mi (14.1 km) from Creighton University.

What's nearby

  • Westroads Mall - 2 min drive - 1.4 km
  • University of Nebraska-Omaha - 8 min drive - 7.1 km
  • Baxter Arena - 10 min drive - 9.9 km
  • University of Nebraska Medical Center - 12 min drive - 9.9 km
  • Henry Doorly Zoo and Aquarium - 15 min drive - 19.7 km

Getting around

  • Omaha Station - 18 min drive
  • Eppley Field Airport (OMA) - 32 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪Grand China Buffet - ‬17 min walk
  • ‪Cunningham's Pub & Grill - ‬14 min walk
  • ‪Blue Sky Bar & Patio - ‬17 min walk

About this property

MainStay Suites Omaha Old Mill

Hotel in Omaha with a 24-hour fitness center and a 24-hour front desk
MainStay Suites Omaha Old Mill offers 130 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 130 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a picnic area, barbecue grills, and a vending machine.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Omaha Old Mill
Hawthorn Suites Wyndham Old Mill
Hawthorn Suites Wyndham Old Mill Aparthotel
Hawthorn Suites Wyndham Old Mill Aparthotel Omaha
Hawthorn Suites Wyndham Omaha Old Mill
Hawthorn Suites Wyndham Omaha Old Mill Aparthotel
Hawthorn Suites Wyndham Omaha Old Mill Hotel
Hawthorn Suites Wyndham Old Mill Hotel
MainStay Suites Omaha Old Mill Hotel
MainStay Suites Omaha Old Mill Omaha
MainStay Suites Omaha Old Mill Hotel Omaha
Hawthorn Suites by Wyndham Omaha / Old Mill

Reviews

MainStay Suites Omaha Old Mill Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 361 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware of pet cleaning fee of $50

Room with kitchen was great so we could fix breakfast before heading out. They charge a $50 pet cleaning fee that I didnt see in the pet fees section of hotels.com ot the $10 fee. The $50 pet fee was at the bottom of that section. I paid it but the room had quite a bit of dog hair in it from previous guest as my black socks were covered with white hair. I get why they would charge a fee but they need to clean a bit better then.
Stayed 1 night in Jul 2025

8/10 Good

Etsegenet

Business traveller
Liked: Cleanliness, staff & service
The staffs are helpful
Stayed 4 nights in Jul 2025

2/10 Terrible

Hashi

Stayed 1 night in Jul 2025

6/10 Okay

Nefertity

it was fine
Stayed 1 night in Jul 2025

4/10 Poor

Nyanhial K

Disliked: Property conditions & facilities
It’s more home feeling
Stayed 1 night in Jun 2025

4/10 Poor

Heather

Stayed 3 nights in Jul 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

jorge

Stayed 8 nights in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horribly Horribly Horrible

Horribly, horrifying first the hallways to get to the room smelled so bad-like wet feet and pee. It was a maze to get to our room 245 I swear we must have been on the death row block. All night i heard loud voices, thing and people being thrown into the wall. Sounds of something playing with door, there was no phone to call down stairs. The counter/desk area was dirty with crumbs and the bathroom toilet was stained, the bathroom door was dirty n knob was sticky. Thankfully it was only a couple hours for rest
Stayed 1 night in Jul 2025

2/10 Terrible

Jersey Shabazz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No rooms available.

Could not stay. No available rooms.
Stayed 1 night in Jun 2025

6/10 Okay

Kyle

Business traveller
Disliked: Amenities
Staff was nice. The quality of hotel didn’t reflect the price of the room. Pretty over priced.
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down and smelly

We were there for our son’s baseball tourney
Stayed 4 nights in Jun 2025

6/10 Okay

Malana

Business traveller
Liked: Cleanliness, property conditions & facilities
The bed was not comfortable at it was very squeaky, everytime you rolld over it squeequed a lot.
Stayed 1 night in Jun 2025

4/10 Poor

UMA MAHESWAR, Winchester

Travelled with family
Disliked: Property conditions & facilities
Hotel is so complicated and confusing cannot find stairs or elevators and room numbers are not easily found. Smell in the room is so weird, it seems people are smoking in the hotel. Bathroom is not maintained properly.
Stayed 1 night in Jun 2025

6/10 Okay

Lori, Rolling Meadows

Disliked: Amenities, property conditions & facilities
Couldn’t use carts to load belongings because people getting evicted had them full of their stuff. Camped out right inside main doors so it was difficult to get into the lobby.
Stayed 4 nights in Jun 2025

4/10 Poor

Tara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff at the front desk were great, but somehow there must have been a miscommunication between the maintenance/cleaning people and the booking people about the rooms they had available. When we walked into our room it was like walking into a cloud of cat pee smell. It was awful. It even had a little ozone machine plugged in on the counter when we got in the room so they were aware of the issue. Of course the hotel was completely out of rooms so they gave us a can of zep odor eliminator spray. It helped for a short amount of time. They told us they could switch our rooms in the morning. We tried to deal with the smell the best we could by not being in the room except when we went to bed and then sleeping with the blankets over your head was about the only way to not smell the smell. We would have changed hotels but almost everything in the area was full or cost a fortune for what we needed. The next morning we packed our stuff and went on with our day, and when we got back they put us in a different room that was better. Room 331 needs to be completely renovated to get rid of the smell that was in it. It was unhealthy to have it as available. Like I said the front staff was amazing and had it not been for them I would have nothing good to say about this place.
Stayed 2 nights in Jun 2025

8/10 Good

MELODY, SACRAMENTO

Liked: Staff & service, amenities
Breakfast was goid
Stayed 1 night in May 2025

10/10 Excellent

Amy

Stayed 6 nights in May 2025

6/10 Okay

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in May 2025

4/10 Poor

Haley

Poor cleanliness throughout the building and room. I have stayed at this place twice a Staff were nice.
Stayed 1 night in May 2025

10/10 Excellent

Ace

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice.
Stayed 5 nights in May 2025

2/10 Terrible

Erin

Disliked: Cleanliness, property conditions & facilities
We had a reservation for 2 days. Check-in was fine. Walked into the room and the smell was absolutely horrible. We could not stand to be in the room so we cancelled our stay for the second night. We were just going to tough it out and stay the first night but after an hour we all felt sick and left, had to find a new hotel to stay at. The manager said we wouldn’t be charged for the second night. Looked at my bank account and of course we were charged for both nights…and I have yet to receive a call back from their manager.
Stayed 1 night in May 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was a spacious kitchenette and the staff was the friendliest
Stayed 1 night in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025