During a recent 5 night stay, I would say the Groves Resort met expectations regarding a spacious 3 bed/3 bath condo which was clean and had comfortable beds. The full size refrigerator, microwave, and stove came in handy so everyone’s drinks, breakfast, and late night snacks could be accommodated. What did not meet expectations was upon checking the main bathroom, we did not have hand towels or wash clothes and only one towel each, which we did not think a big deal given my next sentence…
Although the website says that for stays that last longer than 3 days, daily trash and towel service will be provided (and we would then get the hand towels and wash clothes needed) turns out that we had to ask for the service at check in. Also if you want late checkout (which we asked for the day before we were leaving not knowing before that what our schedule would be), you also have to ask for when checking in. Fine print I guess…so keep this in mind if plan to stay here.
Finally, we did have to have a TV repaired which was done promptly, the thermostat would not let you adjust (luckily we were content with 73 - and we did not report) and the safe did not work (which we did not report). My assumption is that they would have addressed if reported.