Honest and fair review -
We traveled with two adults and two kids (under the age of 9)
The Room-
Upon arrival we were given uncleaned room. We walked back to the front desk and had that changed fairly quickly. Service at the front desk was excellent. Our second room was spacious, layout was great, fantastic features! Laundry room, dishwasher, full blown bathrooms with walk through closet's. You can see in photo 3 & 4 there were unfinished parts of the area but nothing that would ruin our vacation.
I do want to add that the hallway property was colder, the resort itself seemed a bit run down, it does look newer in photos. But again, that’s okay. We didn’t notice a smell and did not see any bugs in our room.
The Waterpark -
We had 1 warm day and spent it at the waterpark. We were advised that the temps were 84 degrees, but due to cold temperatures in FL we were told the heaters were having a hard time keeping up. Waterpark was freezing! Pools were cold as well so us adults didn’t spend any time in the pools. Kids were in/out as normal.
The amenities -
The convenience of charging everything to your room is okay. The resort is cashless, our first meal was at the resort due to late night travels and not venturing out to find food (it was a long day for us) so our bill was $130 for 2 flatbreads, kids meal and adult meal. Things were clean, staff were friendly! Each room is equipped with a little bottle of dish soap, a sponge, dishwasher detergent, trash bags and laundry soap.