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Hotel Hillarys Shinsaibashi

3.0 star property

Photo gallery for Hotel Hillarys Shinsaibashi

Public bath
Lobby
Lobby
Exterior
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083
  • Place, Dotonbori
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪6 min walk‬
  • Place, Kuromon Market
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room Non Smoking (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room, SMOKING (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room Non Smoking (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room SMOKING (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

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4.5 out of 5, Wonderful, 963 reviews
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About the area

Osaka

With a stay at Hotel Hillarys Shinsaibashi, you'll be centrally located in Osaka, a 7-minute walk from Dotonbori Glico Sign and 11 minutes by foot from Namba Grand Kagetsu Theater. .This hotel is 1.2 mi (2 km) from Kuromon Market and 2 mi (3.3 km) from Kyocera Dome Osaka.

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Dotonbori - 6 min walk - 0.5 km
  • Dotonbori Glico Sign - 6 min walk - 0.5 km
  • Kuromon Market - 10 min walk - 0.9 km
  • Namba Grand Kagetsu Theater - 12 min walk - 1.1 km

Getting around

  • Shinsaibashi Station - 6 min walk
  • Osaka-Namba Station - 12 min walk
  • Itami Airport (ITM) - 28 min drive

Restaurants

  • ‪BAR 識 - ‬1 min walk
  • ‪川福本店 - ‬1 min walk
  • ‪The Australian Pub - ‬1 min walk
  • ‪Bar OLD COURSE - ‬1 min walk
  • ‪バルマスタード - ‬1 min walk

About this property

Hotel Hillarys Shinsaibashi

Hotel with a 24-hour front desk, 7-minute walk to Dotonbori Glico Sign
Hotel Hillarys Shinsaibashi offers 225 accommodations with safes and slippers. 40-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 225 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL FELICE Shinsaibashi RELIEF
HOTEL FELICE RELIEF
FELICE Shinsaibashi RELIEF
FELICE RELIEF
Hillarys Shinsaibashi Osaka
Hotel Hillarys Shinsaibashi Hotel
Hotel Hillarys Shinsaibashi Osaka
HOTEL FELICE Shinsaibashi by RELIEF
Hotel Hillarys Shinsaibashi Hotel Osaka

Hotel Hillarys Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1006 reviews
Rating 8 - Good. 312 out of 1006 reviews
Rating 6 - Okay. 77 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location, i've stayed here everytime I am in the city and it never disapoints!
Stayed 2 nights in Oct 2025

10/10 Excellent

wynne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So convenient and close to all shopping. The hotel was clean and smelled so fresh! Would definitely stay here again when we come back to Osaka!
Stayed 3 nights in Jul 2025

10/10 Excellent

Han Siong

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Sep 2025

6/10 Okay

elsa

Stayed 4 nights in Sep 2025

10/10 Excellent

pil

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, comfy bed and clean bathroom
Stayed 3 nights in Sep 2025

10/10 Excellent

Veronica, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yuen Man Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy Stay of 5 nights at Shinsaibashi. Location is convenient if you are a big fan of shopping. I also very impressed by the buffet breakfast they served every morning. There is enough variety of food, personally, i like the Japanese style appetizers, grilled fish, tofu burgers and more. Great Job, Best Team ever.
Stayed 5 nights in Aug 2025

10/10 Excellent

Wee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no coffee in the morning unless you purchase breakfast. It is available at 10 am.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved the Japanese breakfast. Hotel was located in a very convenient location and walkable to all the shopping areas. Clean and comfortable rooms. Would definitely stay here again!
Stayed 7 nights in Apr 2025

8/10 Good

Laura, Middleburg Hts.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a bit red light district, we traveled as a family and were in bed by 11 p.m. in the morning the trash was being picked off the street and the smells that lingered in the air were unpleasant. But, this is Osaka and is different from the rest of Japan.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to rest while explore rhe woder Osaka area. Very central to Dotonburi, Shinsaibashi, Amerika-mura and Den-den town, which good metro connections to the rest of Osaka. Bed very comfortable. Initially, Ihad worries about small beds, but not the case here.
Stayed 5 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Mimi, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a good time in this hotel. Walking distance to all attractions, stopping, dining and friendly at Staffs.
Stayed 3 nights in Jul 2025

4/10 Poor

Julie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Pros: Good location close to subway stations. A hot spa is available. Free coffee, water, tea, and bread are available from afternoon to evening. But i wish there was available from morning to midnight… Cons: Staff has poor manners. Not suitable for business trips. Unclean. Noisy. Overall, my experience during my stay was not as good as I expected. I asked to make up a room, but it wasn't cleaned properly. A used towel was left on the bed, which I put it on the floor when I went out. Of course, the bed was not made. I called the front desk and asked them to clean the room the next day. One morning, I was in the hot spa when the male cleaning staff came into the women's area, which was really uncomfortable. The elevators for guests and employees are not separate. Their employees are quite noisy in the elevator. The desk in the room had a glass tabletop that required a mouse pad. During the night, it was very noisy outside. There was a club or bar right in front of the hotel. The tables for breakfast were terrible; there were several rectangular meeting tables set along the wall, so you had to face the boring, pale wall while eating breakfast. Though there was an area with cafe tables, it was usually full. It's not suitable for a business trip. I won't stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good area, walkable to Dontobiri and train stations. Rooms are clean as well.
Stayed 6 nights in Jun 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

L

Location is nice but hotel is in poor condition. Room had an odor and smelled like smoke. Also too small. Glad I was there only 2 nights
Stayed 2 nights in Jun 2025

10/10 Excellent

Aura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean organize and Friendly'
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Stayed 4 nights in Jun 2025

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location within walking distance of Dotonbori, tons of restaurants & train stations. Superb staff with efficient & friendly service. Tasty buffet breakfast with daily differences.
Stayed 3 nights in Jun 2025

8/10 Good

Jeremy

Stayed 4 nights in May 2025

10/10 Excellent

tommy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with a great location
Stayed 3 nights in May 2025

10/10 Excellent

Phuoc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient place. Everything was basically in walking distance, especially shopping.
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 5 nights in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025