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Hotel Hillarys Shinsaibashi

3.0 star property

Photo gallery for Hotel Hillarys Shinsaibashi

Public bath
Public bath
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083
  • Place, Dotonbori
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪6 min walk‬
  • Place, Kuromon Market
    ‪12 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room Non Smoking (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room, SMOKING (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room Non Smoking (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room SMOKING (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

Exterior
HOTEL THE FLAG Shinsaibashi
Minami
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.9 out of 5, Exceptional, 1,405 reviews
The price is NZ$209
15 June - 16 June
HOTEL THE FLAG Shinsaibashi

About the area

Osaka

With a stay at Hotel Hillarys Shinsaibashi, you'll be centrally located in Osaka, a short 7-minute walk from Dotonbori Glico Sign and 11 minutes by foot from Namba Grand Kagetsu Theater. .This hotel is 1.2 mi (2 km) from Kuromon Market and 2.1 mi (3.4 km) from Spa World.

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Dotonbori - 6 min walk - 0.5 km
  • Dotonbori Glico Sign - 6 min walk - 0.5 km
  • Kuromon Market - 12 min walk - 1.0 km
  • Namba Grand Kagetsu Theater - 12 min walk - 1.1 km

Getting around

  • Shinsaibashi Station - 6 min walk
  • Osaka-Namba Station - 12 min walk
  • Itami Airport (ITM) - 31 min drive

Restaurants

  • ‪川福本店 - ‬1 min walk
  • ‪夜パフェ専門店 Parfaiteria PaL 心斎橋 - ‬1 min walk
  • ‪BAR 識 - ‬1 min walk
  • ‪焼肉ホルモン光山 - ‬1 min walk
  • ‪薬膳BAR Potion Station - ‬1 min walk

About this property

Hotel Hillarys Shinsaibashi

Hotel Hillarys Shinsaibashi offers 225 accommodations with safes and slippers. 40-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 225 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL FELICE Shinsaibashi RELIEF

HOTEL FELICE RELIEF

FELICE Shinsaibashi RELIEF

FELICE RELIEF

Hillarys Shinsaibashi Osaka

Hotel Hillarys Shinsaibashi Hotel

Hotel Hillarys Shinsaibashi Osaka

HOTEL FELICE Shinsaibashi by RELIEF

Hotel Hillarys Shinsaibashi Hotel Osaka

Hotel Hillarys Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Alexandra

Stayed 7 nights in Feb 2026

10/10 Excellent

Jakob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrific staff and super clean, spacious room. Had a huge, comfy bed which was great too! The staff were super helpful and courteous!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Ease of access
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 6 nights in Nov 2025

10/10 Excellent

Frank

Stayed 8 nights in Feb 2026

4/10 Poor

Roy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel room was outdated and not the cleanest. The bathroom had a weird smell throughout the whole stay. Pillows were so thin and bed was uncomfortable. Breakfast was about what you’d expect for the price. The area surrounding the hotel isn’t the cleanest and gets pretty rowdy at night.
Stayed 4 nights in Feb 2026

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Feb 2026

10/10 Excellent

Mary Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities
Flawless room, sumptuous breakfast buffet and top notch customer service
Stayed 3 nights in Jan 2026

8/10 Good

Daniel Ricardo

Amazing location, the hotel was really nice, the staff was really friendly and helpful, the only con was the room reeks
Stayed 3 nights in Nov 2025

10/10 Excellent

judith

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 4 nights in Jan 2026

6/10 Okay

Chan Yin, Richmond Hill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amenities are limited. Spa area need huge improvement, it is old and small, hot water sometimes cut off during shower, only a small locker good for room card or cell phone, free ice bar is not refilled sometimes. On the good side, location is close (3 mins walk) to subway and core tourist area. Front desk speak and understand english very well, guest services are good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Janny, bayside

Stayed 1 night in Jan 2026

8/10 Good

SHUN CHAO, Tainan

Stayed 4 nights in Jan 2026

10/10 Excellent

Janny, bayside

Stayed 1 night in Jan 2026

2/10 Terrible

Antony

Travelled with partner
Disliked: Cleanliness, amenities
The room didn't look fully cleaned. There was no coffee or even a bottle of water in the room. When I asked reception, they told me they dont do that there. Basic service in anywhere else I have been. The breakfast was bad. I didnt finish my meals and even skipped one of the days. The coffee was terrible and the juice was concentrated, very sugary trash. The kitchen staff was friendly though. The reception staff (non Japanese) were cold, abrupt and generally rude.
Stayed 3 nights in Jan 2026

10/10 Excellent

Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Amazing value for money. Breakfast was included. Decent selection. Location was less than 10 minutes from the subway and near to the river.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Thang

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. We had 3 beds for our family of 4. Excellent, quiet location being across from the subway line. Easy access to Shibuya and other major districts in Tokyo. Would stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert, New Westminster

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to everything. Great for families. Free coffee, and free bread snacks. Nice Spa, and more. Staff very friendly and helpful. Easy access for Uber or DiDi. Short walk to shopping or the canal. Lots of nearby dining experiences.
Stayed 3 nights in Dec 2025

10/10 Excellent

Myra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great buffet, room has so much space and staff is very accommodating.
Stayed 7 nights in Dec 2025

10/10 Excellent

Winny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient. Easy access to everything. Stand notice we have small children and put us on the highest floor which is very considerate.
Stayed 3 nights in Dec 2025

6/10 Okay

Pauline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
More friendly and English speaking staff. Wish the room can be bigger, and more universal electric plug for charging our phones or electric devices.
Stayed 1 night in Dec 2025

6/10 Okay

Pauline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff, room
Stayed 4 nights in Dec 2025

10/10 Excellent

Shiang Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2025