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Hotel Hillarys Shinsaibashi

3.0 star property

Photo gallery for Hotel Hillarys Shinsaibashi

Public bath
Lobby
Public bath
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083
  • Place, Dotonbori
    ‪6 min walk‬
  • Place, Dotonbori Glico Sign
    ‪6 min walk‬
  • Place, Kuromon Market
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, Non Smoking (Housekeeping Once Every 3 Days)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Housekeeping Once Every 3 Days)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Smoking (Housekeeping Once Every 3 Days)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, Non Smoking (Housekeeping Once Every 3 Days)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Smoking (Housekeeping Once Every 3 Days)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking (Housekeeping Once Every 3 Days)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room Non Smoking (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Double Room, SMOKING (Short Stay Plan)

  • Sleeps 2
  • 1 Double Bed

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room Non Smoking (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

[Check-in from 8 P.M./ Check-out by 10 A.M.] Twin Room SMOKING (Short Stay Plan)

  • Sleeps 3
  • 2 Large Single Beds

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About the area

Osaka

With a stay at Hotel Hillarys Shinsaibashi, you'll be centrally located in Osaka, a short 7-minute walk from Dotonbori Glico Sign and 11 minutes by foot from Namba Grand Kagetsu Theater. .This hotel is 1.2 mi (2 km) from Kuromon Market and 2.1 mi (3.4 km) from Spa World.

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Dotonbori - 6 min walk - 0.5 km
  • Dotonbori Glico Sign - 6 min walk - 0.5 km
  • Kuromon Market - 10 min walk - 0.9 km
  • Namba Grand Kagetsu Theater - 12 min walk - 1.1 km

Getting around

  • Shinsaibashi Station - 6 min walk
  • Osaka-Namba Station - 12 min walk
  • Itami Airport (ITM) - 31 min drive

Restaurants

  • ‪夜パフェ専門店 Parfaiteria PaL 心斎橋 - ‬1 min walk
  • ‪川福本店 - ‬1 min walk
  • ‪BAR 識 - ‬1 min walk
  • ‪The Australian Pub - ‬1 min walk
  • ‪焼肉ホルモン光山 - ‬1 min walk

About this property

Hotel Hillarys Shinsaibashi

Hotel Hillarys Shinsaibashi offers 225 accommodations with safes and slippers. 40-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 225 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL FELICE Shinsaibashi RELIEF
HOTEL FELICE RELIEF
FELICE Shinsaibashi RELIEF
FELICE RELIEF
Hillarys Shinsaibashi Osaka
Hotel Hillarys Shinsaibashi Hotel
Hotel Hillarys Shinsaibashi Osaka
HOTEL FELICE Shinsaibashi by RELIEF
Hotel Hillarys Shinsaibashi Hotel Osaka

Hotel Hillarys Shinsaibashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Thang

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. We had 3 beds for our family of 4. Excellent, quiet location being across from the subway line. Easy access to Shibuya and other major districts in Tokyo. Would stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert, New Westminster

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to everything. Great for families. Free coffee, and free bread snacks. Nice Spa, and more. Staff very friendly and helpful. Easy access for Uber or DiDi. Short walk to shopping or the canal. Lots of nearby dining experiences.
Stayed 3 nights in Dec 2025

10/10 Excellent

Myra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great buffet, room has so much space and staff is very accommodating.
Stayed 7 nights in Dec 2025

10/10 Excellent

Winny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient. Easy access to everything. Stand notice we have small children and put us on the highest floor which is very considerate.
Stayed 3 nights in Dec 2025

6/10 Okay

Pauline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
More friendly and English speaking staff. Wish the room can be bigger, and more universal electric plug for charging our phones or electric devices.
Stayed 1 night in Dec 2025

6/10 Okay

Pauline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff, room
Stayed 4 nights in Dec 2025

10/10 Excellent

Shiang Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Francesca

Stayed 1 night in Dec 2025

10/10 Excellent

Hyungum

Stayed 1 night in Dec 2025

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and friendly staff
Stayed 3 nights in Dec 2025

8/10 Good

Pei Hua

Liked: Cleanliness, amenities, property conditions & facilities
The location is great
Stayed 4 nights in Nov 2025

10/10 Excellent

April

Stayed 4 nights in Dec 2025

10/10 Excellent

Mauricio, Pembroke Pines

Liked: Cleanliness, property conditions & facilities
All excellent
Stayed 2 nights in Dec 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
Location
Stayed 4 nights in Dec 2025

6/10 Okay

Christine

Stayed 5 nights in Nov 2025

10/10 Excellent

Gohare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great, the staff was very helpful with information and ordering our car service! Hotel is very nice and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alice

The room was bigger than i thought. Only issue was the way we had to push of our room. It was hard getting in and out especially because we had 3 luggages by it, and that was the only area that fit our luggages.
Stayed 4 nights in Nov 2025

10/10 Excellent

gabriela

Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Xu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great location.
Stayed 2 nights in Nov 2025

6/10 Okay

Catherine

Na
Stayed 4 nights in Nov 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Amazing great area
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff were excellent. Location and amenities are great. Loved the public bath on the top floor. Please heed that this is a busy area and can be very noisy at night.
Stayed 4 nights in Nov 2025