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ibis Osaka Umeda

3.0 star property

Photo gallery for ibis Osaka Umeda

Exterior
Reception
Property entrance
Reception
Daily buffet breakfast (JPY 2200 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
1-5 Komatsubara, Kita, Osaka, Osaka, 5300018
  • Place, HEP Five Shopping Mall
    ‪3 min walk‬
  • Place, Hankyu Umeda Main Store
    ‪4 min walk‬
  • Place, Grand Front Osaka Mall
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(37 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Osaka

A stay at ibis Osaka Umeda places you in the heart of Osaka, within a 10-minute walk of Osaka Station City and Grand Front Osaka Mall. .This hotel is 2.4 mi (3.8 km) from Dotonbori and 2.5 mi (4 km) from Osaka Castle.

What's nearby

  • HEP Five Shopping Mall - 3 min walk - 0.3 km
  • Osaka Station City - 4 min walk - 0.4 km
  • Hankyu Umeda Main Store - 4 min walk - 0.4 km
  • Hankyu Sanbangai - 6 min walk - 0.5 km
  • Grand Front Osaka Mall - 7 min walk - 0.6 km

Getting around

  • Higashi-Umeda Station - 3 min walk
  • Osaka Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 59 min drive

Restaurants

  • ‪大阪トンテキ - ‬1 min walk
  • ‪大起水産 - ‬1 min walk
  • ‪古潭ラーメン ホワイティ梅田店 - ‬1 min walk
  • ‪鳥貴族 阪急東通り3号店 - ‬1 min walk
  • ‪HUB 東梅田店 - ‬1 min walk

About this property

ibis Osaka Umeda

Ibis Osaka Umeda offers 181 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 181 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at COOKPARK serving guests of ibis Osaka Umeda. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
COOKPARK - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • COOKPARK

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's guestroom windows cannot be opened.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property's guestroom windows cannot be opened.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

ibis Osaka Umeda Hotel
ibis Umeda Hotel
ibis Umeda
ibis Osaka Umeda Hotel
ibis Osaka Umeda Osaka
ibis Osaka Umeda Hotel Osaka

ibis Osaka Umeda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 999 reviews
Rating 8 - Good. 367 out of 999 reviews
Rating 6 - Okay. 111 out of 999 reviews
Rating 4 - Poor. 20 out of 999 reviews
Rating 2 - Terrible. 9 out of 999 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Clifford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby
Stayed 3 nights in Dec 2025

8/10 Good

Adrian Omiple

Stayed 3 nights in Dec 2025

10/10 Excellent

Cameron Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet hotel. Helpful staff. I used a luggage pick up service which they helped me with
Stayed 1 night in Dec 2025

10/10 Excellent

Minatsu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

6/10 Okay

Josephine

Travelled with partner
Liked: Staff & service, amenities
Location of the property was very good, close to Umeda Station which provides easy access to the Midosuji line to get to tourist spots. There are a variety of dining areas close to the hotel and in the malls close by. Take the elevator from the hotel to the basement and it leads to dining areas and the mall. The size of our room was decent for one with twin beds. I had a problem with the toilet that had stains that was either hard to get at to clean or not possible to clean. Either way it was unpleasant. Either change the whole toilet or find a way to have your guests enjoy a perfectly white toilet. Staff were friendly and helpful. They spoke English well so communication was a non-issue. Breakfast was okay, nothing exceptional. It would have been nice if they would have whole grain breads to choose. They had Costa coffee which I enjoyed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kaavya

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and clean. The staff were nice and helped me extend my stay with ease.
Stayed 1 night in Nov 2025

8/10 Good

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a bit confusing to find initially (via the underground shopping mall), but it was a good location near several stations. The room was small as expected so not much room for large cases, but the king sized bed was very comfy and the shower was excellent. Breakfast had a good selection.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gong

Liked: Cleanliness, amenities, property conditions & facilities
Great overall, very good location and the staff generally speaks ok English, had no trouble on multiple occasions to communicate with staffs via phone and in-person by English
Stayed 7 nights in Oct 2025

8/10 Good

Emin

everything was good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maida

Liked: Cleanliness, amenities
Everything was perfect
Stayed 5 nights in Oct 2025

8/10 Good

Karen

Great stay
Stayed 4 nights in Oct 2025

8/10 Good

JUNKYU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super small however was very clean. The shower booth looked very new and had a hot water.
Stayed 1 night in Oct 2025

10/10 Excellent

Sherwin Elijah

Stayed 2 nights in Oct 2025

10/10 Excellent

Gregg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful.
Stayed 6 nights in Oct 2025

8/10 Good

Lisa

Stayed 7 nights in Oct 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 3 nights in Oct 2025

8/10 Good

Oi Kwan Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Manette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Hoi Ki

Travelled with group
Liked: Cleanliness, staff & service, amenities
The twin bed room is very small as it is in the busy area in Umeda. The breakfast provided in the restaurant on the 1/F has a variety of food, like Japanese style food, western style food, salad and fruits. It is a reasonable choice if you don't need to stay in the hotel for long hours during your visit in Osaka.
Stayed 1 night in Sep 2025

8/10 Good

catrina, alexander heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tidy not to big but was good for location
Stayed 8 nights in Sep 2025

10/10 Excellent

Jessica S W

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, close to train and lof
Stayed 3 nights in Sep 2025

10/10 Excellent

Ian, Manchester

Travelled with group
Liked: Cleanliness, staff & service, amenities
A great hotel but in a very busy area close to all transport. A stay here is very worthwhile.
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Friendly staff and walkable to the Ferris wheel and great shopping
Stayed 2 nights in Sep 2025