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Best Western Plus Ottawa City Centre

3.0 star property

Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Place, Commissioners Park
    ‪4 min drive‬
  • Place, Dominion Arboretum
    ‪5 min drive‬
  • Place, Canada Agriculture and Food Museum
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(133 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(68 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room with Kitchenette

  • Sleeps 2

Two Queen Room with Kitchenette

  • Sleeps 4

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Studio with Kitchen

  • Sleeps 2

View all photos for King Room with Fireplace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Fireplace

  • Sleeps 2

Two Queen Suite with Kitchen

  • Sleeps 4

Two Double Room

  • Sleeps 4

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 2

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • Sleeps 4

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Exterior
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  • Pool
  • Breakfast included
  • Pet-friendly
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4.4 out of 5, Excellent, 1,153 reviews
The price is NZ$257
includes taxes & fees
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About the area

Ottawa

With a stay at Best Western Plus Ottawa City Centre, you'll be centrally located in Ottawa, a 5-minute drive from Rideau Canal and 14 minutes from Canadian Tire Centre. .This hotel is 4.2 mi (6.7 km) from Parliament Hill and 5.5 mi (8.8 km) from Byward Market Square.

What's nearby

  • Fairmont Dog Park - 3 min drive - 3.0 km
  • Commissioners Park - 4 min drive - 3.7 km
  • Dominion Arboretum - 5 min drive - 4.1 km
  • Dows Lake Pavilion - 5 min drive - 4.1 km
  • Canada Agriculture and Food Museum - 6 min drive - 2.6 km

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪川满居 SPICYMAN - ‬8 min walk
  • ‪Bowman's Bar and Grill - ‬5 min walk
  • ‪Run2Patty - ‬14 min walk
  • ‪Second Cup Café - ‬16 min walk

About this property

Best Western Plus Ottawa City Centre

Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with safes and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 48-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ottawa? This hotel has 1195 square feet (111 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and noon on weekdays.
Best Western Plus Ottawa City Centre has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to noon for a fee: CAD 10 to 20 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,195 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June 20 to September 02

Property is also known as

Best Western Macies

Best Western Macies Hotel

Best Western Plus Macies

Best Western Plus Macies Hotel

Best Western Plus Macies Hotel Ottawa

Macies Best Western

Macies Hotel

Best Western Plus Ottawa City Centre Hotel

Best Western Plus Ottawa City Centre

Best Western Ottawa

Ottawa Best Western

Best Plus Ottawa City Ottawa

Best Western Plus Ottawa City Centre Hotel

Best Western Plus Ottawa City Centre Ottawa

Best Western Plus Ottawa City Centre Hotel Ottawa

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1175 reviews
Rating 8 - Good. 346 out of 1175 reviews
Rating 6 - Okay. 121 out of 1175 reviews
Rating 4 - Poor. 46 out of 1175 reviews
Rating 2 - Terrible. 48 out of 1175 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities
Yes was excellent.
Stayed 1 night in Feb 2026

8/10 Good

FAYE

Stayed 1 night in Feb 2026

8/10 Good

Diana Praison

Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were welcoming and told me I had been upgraded to a room with a King size bed. After a long day of driving and enduring the bitter cold, it was comforting to enter the warmth of my hotel room and enjoy snuggling under freshly scented bedsheets.
Stayed 3 nights in Feb 2026

10/10 Excellent

Hameed

Stayed 1 night in Feb 2026

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, and the room was perfect for my needs.
Stayed 2 nights in Jan 2026

6/10 Okay

Jordan

Stayed 2 nights in Jan 2026

10/10 Excellent

Alphonse

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was very clean and the staff was knowledgeable and friendly. Cleaning staff were the friendly people I have probably ever met. It was also very reasonably priced and a good location
Stayed 3 nights in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were awesome and great staff
Stayed 2 nights in Jan 2026

8/10 Good

JUDY

Liked: Cleanliness, staff & service, amenities
Staff very attentive. Phoned room about 15 mins after we settled in to check to see if everything was satisfactory. Restaurant server friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great as always
Stayed 1 night in Dec 2025

8/10 Good

Curtis

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean , the restaurant food was good ,
Stayed 2 nights in Jan 2026

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, quiet and well-appointed. Great location for my needs, and staff were friendly efficient and helpful even when I had to adjust and re-adjust my reservation(s). All in all a good experience. Keep up the good work!
Stayed 1 night in Jan 2026

8/10 Good

Keith

Liked: Cleanliness, staff & service
Staff was polite and room was clean. Everything went well except adding on an extra day. Since I used a third party, I had to check out and check back in again to stay an extra night.
Stayed 1 night in Jan 2026

10/10 Excellent

Hayden

Stayed 1 night in Jan 2026

8/10 Good

Marilyn

Business traveller, Travelled with family
The staff were amazing. Checking in was a very pleasant experience Our room could have been cleaner. We found a chip on the floor so obviously it was vacuumed properly. Was the floor washed?
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Jan 2026

4/10 Poor

Glenn

Support Staff created unneeded stress and issue at check-in, almost resulting in cancellation. Very disappointing.
Stayed 1 night in Jan 2026

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, amenities
The room was large and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel, Combermere

Stayed 1 night in Jan 2026

10/10 Excellent

Julianne

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

6/10 Okay

Andy

Stayed 2 nights in Jan 2026

10/10 Excellent

William Paul

Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine

Good budget hotel
Stayed 1 night in Jan 2026

8/10 Good

jeffrey

Stayed 1 night in Jan 2026