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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Welcome to the Holiday Inn Express & Suites, a hotel with a convenient street corner location and a beautiful entrance.
Enjoy breathtaking views of the city skyline from this rooftop terrace with a lush artificial lawn and surrounding planters.
Relax in a spacious room with a large bed, two bedside tables, and a flat-screen TV.
Indulge in a variety of breakfast options, including cheese omelets, at the buffet.
Relax in our stylish lobby, featuring a reception desk, comfortable seating area, and dining space with a large window view.

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Pool

Explore the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪8 min walk‬
  • Parliament Hill
    ‪16 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible Bathtub

9.2 out of 10
Wonderful
(23 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(229 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

8.8 out of 10
Excellent
(36 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(126 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Ottawa

With a stay at Holiday Inn Express & Suites Downtown Ottawa East by IHG, you'll be centrally located in Ottawa, a 9-minute walk from Byward Market Square and 10 minutes by foot from University of Ottawa. .This hotel is 0.7 mi (1 km) from National Gallery of Canada and 1.1 mi (1.7 km) from Parliament Hill.

What's nearby

  • University of Ottawa - 8 min walk - 0.7 km
  • Byward Market Square - 8 min walk - 0.7 km
  • Parliament Hill - 16 min walk - 1.4 km
  • Canadian Museum of History - 3 min drive - 2.6 km
  • Casino du Lac Leamy - 6 min drive - 4.8 km

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Pub 101 - ‬6 min walk
  • ‪Burger Factory - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel with free breakfast, a quick walk to Byward Market Square
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 182 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Downtown Ottawa East by IHG. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ottawa? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1218 out of 2350 reviews
Rating 8 - Good. 691 out of 2350 reviews
Rating 6 - Okay. 250 out of 2350 reviews
Rating 4 - Poor. 90 out of 2350 reviews
Rating 2 - Terrible. 101 out of 2350 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Crescencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in May 2025

8/10 Good

Dwight

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all we wanted to do
Stayed 1 night in Apr 2025

8/10 Good

Cristian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Guy

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Réception ne parle pas français, pas de facture papier au chek in .
Stayed 3 nights in Apr 2025

10/10 Excellent

Kamrul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was a perfect stay for my business
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Apr 2025

8/10 Good

Ray

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not informed of the parking charge.
Stayed 1 night in Apr 2025

6/10 Okay

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 1 night in Apr 2025

10/10 Excellent

john, Burlington

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Shinrhyon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Modar

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nice hotel but the area is terrible
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What stood out for me was the cleanliness. Impeccably clean room, clean elevators, clean hallways, clean bathroom and sheets. Staff and management clearly make that a priority and it shows.
Stayed 1 night in Apr 2025

10/10 Excellent

Raj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for 2 night 3 days, close to river park and a waterfall and walkable from parliament.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 1 night in Apr 2025

10/10 Excellent

Maryna

Liked: Cleanliness, property conditions & facilities
Close to USA Embassy
Stayed 1 night in Apr 2025

4/10 Poor

Sebastian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Based on room 209. This room is beside the pool and gym, therefore the noise is until late and starts early in the morning. Only 1 elevator working making everything a mess with long lines waiting for that.
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tayra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kind and helpful staff, appreciate the early check in.
Stayed 1 night in Apr 2025

6/10 Okay

Nicola

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were very clean and modern. The water pressure was very poor in the shower. The breakfast was decent but was very, very busy. The staff were very nice. The pool was the tiniest pool I’ve ever seen and very shallow and busy every time we went down. It is really false advertisement to call it a pool. The area around the hotel in particular is very shoddy: I would not go out at night after dark in that area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Hotel
Stayed 1 night in Apr 2025

2/10 Terrible

robert

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Area around the property was unsafe. Didn't check in due to family not being comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Varunkumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There doesn’t seem to be any default parking available, so I parked after two traffic lights and paid $10 for 12 hours. The location is good, but there are quite a few homeless people near the traffic signals, and some appear to be under the influence.
Stayed 1 night in Apr 2025

4/10 Poor

Yunjing

Hard parking because the card can’t open the parking door 3 times so my car had to turn back and try it again and again! The washroom is no fans!
Stayed 1 night in Apr 2025