Lady at the desk was sweet, but not informative. She was new and I assume, not properly trained. But very sweet and wanted to help. The room said ocean front, it was actually ocean front for the hallway, my room was not ocean front, just the hallway. I paid extra for that. I had to pay an extra $35 for early check in when I know the hotel was pretty much empty. I felt unsafe as a solo travler. I was very creeped out by the people I saw at night. I could hear them next door clear as day. The hotel itself was so beat up and hardly felt clean. The toylet didnt' flush most of the time. The bed was not comfortable. The towels were so rough. I actually left a day early to stay at another hotel, I felt that uncomfortable and that unsafe. It was not a resort, it was an unloved abandoned motel.