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Vale Resort

4.0 star property

Photo gallery for Vale Resort

Exterior
Indoor pool
2 restaurants, breakfast served
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Place, The Royal Mint Experience
    ‪10 min drive‬
  • Place, St. Fagans National Museum of History
    ‪12 min drive‬
  • Place, Principality Stadium
    ‪19 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Room - Balcony

Executive Room - Balcony

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • 32 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

Executive Room - No Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

9.2 out of 10
Wonderful
(39 reviews)
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Shower, free toiletries, hair dryer, towels

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

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Exterior
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About the area

Pontyclun

Located in Pontyclun, Vale Resort is within a 15-minute drive of Llantrisant Castle and The Royal Mint Experience. .This family-friendly hotel is 11.8 mi (19 km) from Principality Stadium and 10.3 mi (16.5 km) from Barry Island Beach.

What's nearby

  • The Royal Mint Experience - 10 min drive - 9.5 km
  • St. Fagans National Museum of History - 12 min drive - 11.6 km
  • Principality Stadium - 19 min drive - 20.9 km
  • Cardiff Castle - 19 min drive - 20.6 km
  • Barry Island Beach - 21 min drive - 17.2 km

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪The Pipeworks - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪La Trattoria - ‬8 min drive
  • ‪Miskin Arms - ‬5 min drive

About this property

Vale Resort

Family-friendly hotel with 2 restaurants and a full-service spa
Vale Resort offers 143 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 143 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Champagne Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Reviews

Vale Resort Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 572 out of 998 reviews
Rating 8 - Good. 271 out of 998 reviews
Rating 6 - Okay. 99 out of 998 reviews
Rating 4 - Poor. 35 out of 998 reviews
Rating 2 - Terrible. 21 out of 998 reviews

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, would return. Loved the gym and pool facilities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Woeful food, disappointing overall

Very average hotel, lacked the finer details, food was woeful.
Stayed 1 night in Jul 2025

8/10 Good

Karunyah

Stayed 1 night in Jul 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely setting, friendly staff. Dissapointed the swimming pool was out of use as children were looking forward to a swim.
Stayed 1 night in Jul 2025

2/10 Terrible

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

8/10 Good

William

Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Felicity Jane

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Helen

Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent comfortable stay

Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with a nice executive suite se amongst beautiful stunning grounds. Delicious food from breakfast to dinner
Stayed 2 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sonja

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay with friendly and helpful staff. Thoroughly enjoyed and have rebooked for two more stays!
Stayed 2 nights in Jul 2025

8/10 Good

Ugochukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unprofessional response to a customer's request

My stay was okay. The room is clean and spacious. I am not happy with their response to my request on early check-in. I sent a mail to them requesting for an early check-in around 1pm. They acknowledged my mail and told me they will review and see the possibility . Nobody got back to me and my request was not granted. They should have provided feedback to enable me improvise
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Stayed 1 night in Jun 2025

10/10 Excellent

sean

Stayed 4 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025