stayed at Grand Hotel Continental in Bucharest. The hotel itself is stunning, with beautifully designed rooms that have an elegant and luxurious feel. However, the air conditioning was terrible—it didn’t cool the room at all, making it quite uncomfortable.
Unfortunately, some of the staff were not very friendly and even laughed at the situation when we mentioned the issue with the air conditioning, which was disappointing. However, Raluca was amazing and went above and beyond to help us with everything. Her professionalism and kindness truly made a difference in our stay.
Overall, the hotel is gorgeous, and thanks to Raluca, we still had a good experience. However, the poor A/C and the unprofessional attitude from certain staff members need improvement. If these issues are addressed, this could be an incredible place to stay.