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The Windsor Suites

4.0 star property

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
City view from property
Fountain
Premium bedding, pillow-top beds, in-room safe, individually decorated
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Benjamin Franklin Parkway
    ‪5 min walk‬
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Rittenhouse Square
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery)

Suite (Discovery)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (2 Doubles)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (2 Doubles)

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (King)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Studio, 1 King Bed (Club Level)

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(34 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Studio, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(20 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

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About the area

Philadelphia

A stay at The Windsor Suites places you in the heart of Philadelphia, within a 15-minute walk of Pennsylvania Convention Center and Reading Terminal Market. .This hotel is 0.5 mi (0.9 km) from Rittenhouse Square and 4.2 mi (6.8 km) from Lincoln Financial Field.

What's nearby

  • Benjamin Franklin Parkway - 5 min walk - 0.4 km
  • Pennsylvania Convention Center - 6 min walk - 0.6 km
  • City Hall - 8 min walk - 0.7 km
  • Rittenhouse Square - 9 min walk - 0.8 km
  • Reading Terminal Market - 10 min walk - 0.9 km

Getting around

  • Suburban Station - 3 min walk
  • 30th St Station - 20 min walk
  • Philadelphia Intl. Airport (PHL) - 22 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Shay’s Steaks - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Windsor Suites

Hotel with 2 restaurants, near Rittenhouse Square
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 171 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite at Con Murphy’s Irish Pub, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekends from 9:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Philadelphia? This hotel has 2072 square feet (192 square meters) of space consisting of conference space and 4 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 11:00 AM on weekends.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 216536

We should mention

The seasonal pool will be open from April to November
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1630 out of 2549 reviews
Rating 8 - Good. 468 out of 2549 reviews
Rating 6 - Okay. 225 out of 2549 reviews
Rating 4 - Poor. 106 out of 2549 reviews
Rating 2 - Terrible. 120 out of 2549 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The location was perfect. The staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Stayed 1 night in Oct 2025

10/10 Excellent

Franco

Stayed 1 night in Oct 2025

10/10 Excellent

Luis A.

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities
Sheets were stained in every room. We had to find a new hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Phumthep

Stayed 4 nights in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfort room. Front desk staff were friendly and helpful. Hotel was close to everything.
Stayed 4 nights in Oct 2025

6/10 Okay

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Yolande

Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Actually it was all of the above ,when I entered the room smelled very clean which I appreciated , the staff was amazing always courteous and I chose the hotel for the second time because of the amenities.
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. The staff was very helpful and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities
Nice staff. Convenient.
Stayed 2 nights in Oct 2025

8/10 Good

Ilan

Travelled with family
Liked: Cleanliness
There was no breakfast. They took 250$ deposit at arrival and after 5 days I do not see it return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gustavo Henrique

Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Room was spotless and clean
Stayed 2 nights in Oct 2025

4/10 Poor

Jennifer

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Ben who checked me in was friendly and helpful. The heat didn't work, and when I called the front desk,
Stayed 3 nights in Oct 2025

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean room. Fantastic check-in and check-out with John.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kea

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay was perfect!
Stayed 2 nights in Oct 2025

8/10 Good

Barbara, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the convenient location to the cultural district. The facilties were clean and well run, the staff friendly and efficient. My only complaint is that it was impossible to control the room temperature. I was told the system was in neutral mode, no AC or heat. I was there from Oct 16 thru the 21st and was uncomfortable with room temp of 70 ish when outside temps ranged from 67 daytime, to 48 at night. With my first complaint they provided a space heater which was not only dangerous, but ineffective as well. With my 2nd complaint they provided a blanket. That definitely helped at night, but the room was still uncomfortable during the day. After running the space heater nonstop for 4 days the room temp increased to 75. Very disappointed with that aspect of my stay; any guest would reasonably expect to be able to control the room temperature for their own personal comfort.
Stayed 5 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Albert, Lindenhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 2 nights in Oct 2025