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The Windsor Suites

Property class: 4

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
City view from property
2 bars/lounges
Premium bedding, pillow-top beds, in-room safe, individually decorated
Fountain

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Fairmount Park
    ‪6 min walk‬
  • Place, Pennsylvania Convention Center
    ‪8 min walk‬
  • Place, Rittenhouse Square
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

Suite, 1 King Bed (Skyline Club Level Murphy)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery)

Suite (Discovery)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom (2 Doubles)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (2 Doubles)

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (King)

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Studio, 1 King Bed (Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

Premium Room (Club Level Murphy)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(36 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Studio, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(23 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

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The price is NZ$277
includes taxes & fees
25 May - 26 May
Sonesta Philadelphia Rittenhouse Square

About the area

Philadelphia

A stay at The Windsor Suites places you in the heart of Philadelphia, within a 10-minute walk of Pennsylvania Convention Center and City Hall. .This hotel is 0.5 mi (0.9 km) from Rittenhouse Square and 0.4 mi (0.6 km) from Fairmount Park.

What's nearby

  • Benjamin Franklin Parkway - 5 min walk - 0.4 km
  • Fairmount Park - 6 min walk - 0.6 km
  • The Franklin Institute - 6 min walk - 0.6 km
  • Pennsylvania Convention Center - 8 min walk - 0.7 km
  • Rittenhouse Square - 11 min walk - 1.0 km

Getting around

  • Suburban Station - 3 min walk
  • 30th St Station - 20 min walk
  • Philadelphia Intl. Airport (PHL) - 22 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Shay’s Steaks - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Windsor Suites

The Windsor Suites offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 171 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite at Con Murphy’s Irish Pub, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekends from 9:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Philadelphia? This hotel has 2072 square feet (192 square meters) of space consisting of conference space and 4 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 11:00 AM on weekends.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 25 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 15 to 25 for children
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 216536

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1730 out of 2775 reviews
Rating 8 - Good. 521 out of 2775 reviews
Rating 6 - Okay. 266 out of 2775 reviews
Rating 4 - Poor. 119 out of 2775 reviews
Rating 2 - Terrible. 139 out of 2775 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Caresha

Stayed 1 night in Jan 2026

10/10 Excellent

Caleb

Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
everything
Stayed 1 night in Jan 2026

8/10 Good

Nakeisha

Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was Fantastic! Enjoymy stay to the fullest! Will come again! Thank you all!
Stayed 2 nights in Jan 2026

6/10 Okay

melanie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nobody told us there would be construction starting on the floor directly above us, at 830am. Sounded like a bomb went off and the pipes were exploding all at the same time. Also $4 for a bottle of water in the room seems a bit excessive. Other than that the room was nice but the floor does creek when you step by the dresser (laminate is probably lifting/needs more adhesive)
Stayed 1 night in Jan 2026

10/10 Excellent

Chaunte

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jan 2026

8/10 Good

Rahmir

Stayed 1 night in Jan 2026

8/10 Good

Cheney-Marshae

Stayed 2 nights in Jan 2026

10/10 Excellent

Isabela

Stayed 1 night in Jan 2026

4/10 Poor

Mario

Business traveller
Disliked: Cleanliness, property conditions & facilities
My room required attention. The bulb in one of the ceiling lamps was out, one of the chair's upholstery looked like it came from a den of cats, the bathroom sink backed up nearly immediately once the water was turned on, the soap bottle in the shower was empty and there were stains on the bathroom door, about 16" above the doorknob, that appeared to be faeces. I asked to speak with the hotel manger the morning after arrival and was told he wasn't available. I left a note for him detailing these issues. That night nothing was addressed. The following morning I asked again, was told he was on a conference call, but would be reminded of the problems. I asked for a bar of soap and was told they had none, but the bottle would be replaced. That night again nothing was addressed. The following day i received an e-mail from the manager apologizing for the lack of response and action. I detailed the problems once again and asked they be attended to. He apologized for the lack of response. That night i found nothing had been addressed yet again. This time I was shocked, disappointed and angry. To have the manager's acknowledgment yet no action was both insulting and deplorable. I asked for a refund for my stay. He offered a partial reimbursement. I asked for a full refund or his superiors e-mail address. He said no, to both! In 40 years of business travel I have never, ever felt so ignored and completely overlooked. I recommend you stay absolutely anywhere but this property.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mamadou

Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and room was clean and immaculately kept.
Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities
Nice room, nice staff, dog friendly
Stayed 3 nights in Jan 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

4/10 Poor

Brittney

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They lost power in the middle of the night because of that we couldn’t shower in the morning, we tried but it was ice cold. We went to have breakfast but it wasn’t put out until after 9:30
Stayed 1 night in Jan 2026

2/10 Terrible

Josh

Travelled with partner
Liked: Cleanliness
Came into town to see a few shows so I was awake very late at night and then woken up at 9am to full on construction. Hammers , Saws , drills. All at once .. I spoke with Cat in the morning. She did comp my first night due to being woken up like this. Switched rooms and still heard it. Then I spoke with Delia and she took it from there . These 2 wonderful people are the only reason I finished my stay here. Cat and Delia went above and beyond any hotel staff has ever went for me. But unfortunately still not happy with the stay. The beds are horrible. Spring 10 inch bed? My wife and I backs are killing us. The tvs are slow far from smart. 3 remotes to turn the tv on/off - volume up/down? The tvs are all set on max brightness? And the remotes you get don’t allow you to turn it down . The tv is so bright I can see it through a sheet.. The rooms are nothing like the pictures and I would know I seen over 10 rooms trying to find a room where the noise wasn’t effected. Unfortunately I will not be returning to the Windsor if I come back to Philly .
Stayed 2 nights in Jan 2026

8/10 Good

Jose

Stayed 4 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Staff was courteous. Room door was a little stuck. Toilet ridiculously loud. Really liked the kitchenette. Bed comfy. Room was clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities
The hotel is pretty good. A bit dated so would rate the rooms as 4.5, but the front desk folks are consistently great so rounding up to 5.0.
Stayed 3 nights in Jan 2026

10/10 Excellent

Pengfei

Stayed 1 night in Jan 2026

10/10 Excellent

Zachary

Stayed 2 nights in Jan 2026

2/10 Terrible

Johnathan

Bed was broke in the room and messed up my stay completely couldn’t even sleep without feeling like I was about to fall thru the or fall on the floor
Stayed 1 night in Nov 2025